Analyst, Operations Control

5 days ago


Quezon City, Philippines Manulife Insurance Malaysia Full time

Analyst, Operations Control & Governance page is loaded Analyst, Operations Control & Governance Postuler locations Quezon City time type Temps plein posted on Publié hier time left to apply Date de fin : 29 novembre 2024 (Il reste 14 jours pour postuler) job requisition id JR

Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.

Why choose Manulife?

  • Competitive Salary packages and performance bonuses

  • Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)

  • Retirement savings benefit

  • Rewarding culture that values wellness and well-being

  • Performance Bonus

  • Global network of industry experts

  • Extensive training resources

Job Description:

We’re looking for a Analyst, Operations Control & Governance to join our Canada Operations Line 1B Risk and Controls team at MBPS . The Canada Operations Line 1B Risk and Controls team partners with various Operations business/product lines such as Group Benefits, Insurance, Call Centres, etc. to promote risk awareness and management of day-to-day risk reduction activities. This team is seeking an enthusiastic, organized, and analytical individual as the Analyst, Operations Control & Governance who will support Canada Operations in execution of the core components of its Operational Risk Management Framework.

This is an individual contributor role which requires successful collaboration with team members in Canada as well as with business and functional areas subject matter experts and other stakeholders including ORM, Legal, Finance, HR, IT and Compliance. 

Key Responsibilities:

  • Controls testing- Assess control effectiveness by performing end-to-end process walkthroughs with Process and Control Owners; Assess control operating effectiveness by collecting and reviewing control evidence from Control Owners and Document controls and Corrective Action Plans (CAPs) for any identified control gaps.

  • Corrective Action Plans (CAP) – Support Manager in Canada to collect/review evidence to close CAPs

  • Access reviews- Support Manager in Canada to perform access reviews for ACLs, SharePoint sites and Systems.

  • Maintain strong business relationships with internal business and functional support areas and develop and deliver presentations to senior audiences.

Qualifications:

  • Education: Bachelor’s degree in business, finance and / or industry certificate in operational risk.

  • Experience: 3-5 years of related experience with good understanding of business processes, risks and controls or exposure to business unit operational functions and projects that incorporate the usage of operational risk management methodologies.

  • Shift Schedule: Graveyard/Night Shift

  • Work Arrangement: Hybrid (3 days onsite, 2 days work from home)

Good to have:

  • Knowledge of Insurance, Group Benefits, Affinity and or Contact Centres operations is a plus.

  • Familiarity with Archer record creation, maintenance and reporting is a plus

  • Strong verbal and written communication skills.

  • Highly organized with an ability to work in a fast-paced, multi stakeholder environment and manage multiple priorities.

  • Strong analytical skills and ability to review patterns in large data sets.

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM
 

À propos de Manuvie et de John Hancock

La Société Financière Manuvie, groupe mondial et chef de file des services financiers, vise à aider les gens à prendre plus facilement des décisions et à vivre mieux. Son siège social mondial se trouve à Toronto, au Canada. Elle exerce ses activités sous le nom de Manuvie en Asie, au Canada et en Europe, et principalement sous le nom de John Hancock aux États-Unis. Elle propose des conseils financiers ainsi que des solutions d’assurance et de gestion de patrimoine et d’actifs à des particuliers, à des groupes et à des institutions. À la fin de 2022, elle comptait plus de 40 000 employés, plus de 116 000 agents et des milliers de partenaires de distribution au service de plus de 34 millions de clients. À la fin de 2022, son actif géré et administré se chiffrait à 1 300 milliards de dollars canadiens (1 000 milliards de dollars américains), le total de ses placements se chiffrait à 400 milliards de dollars canadiens (300 milliards de dollars américains) et son actif net des fonds distincts se chiffrait à 300 milliards de dollars canadiens (300 milliards de dollars américains). Elle est inscrite aux bourses de Toronto, de New York et des Philippines sous le symbole « MFC », ainsi qu’à la Bourse de Hong Kong sous le symbole « 945 ».

Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi

À Manuvie/John Hancock, nous embrassons notre diversité. Nous nous efforçons d’attirer, de perfectionner et de maintenir un effectif qui est aussi varié que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, de l’âge, de l’état matrimonial, de la situation de famille, d’une invalidité ou de tout autre motif protégé par la loi applicable. 

Nous nous sommes donné comme priorité d’éliminer les obstacles à l’accès égalitaire à l’emploi. Un représentant des Ressources humaines collaborera avec les candidats qui demandent une mesure d’aménagement raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande de mesures d’aménagement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie/John Hancock. Pour demander une mesure d’aménagement raisonnable dans le cadre du recrutement, écrivez à .

Semaine de travail comprimée

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