Vice President Operations
2 weeks ago
SYSGEN RPO Makati, National Capital Region, Philippines Vice President Operations Location: Makati, National Capital Region, Philippines Key Responsibilities Oversee daily operations to ensure quality, efficiency, and compliance with SLAs, KPIs, and client contracts. Lead and support client and campaign implementations, including U.S. daytime hours (graveyard PH shift) when required. Act as the primary liaison between Philippine operations and U.S. leadership, ensuring effective communication and alignment across time zones (may involve split shifts). Direct cross-functional teams—Operations, Training, QA, HR, Finance, and Facilities—to deliver seamless service to U.S.-based clients. Drive operational excellence through automation, technology adoption, and process optimization. Manage revenue growth by balancing exceptional service delivery with disciplined margin control. Develop and execute strategies to strengthen and scale Philippine operations. Identify and capitalize on opportunities for business expansion, efficiency, and value creation. Ensure alignment with global strategic objectives and directives. Administrative & Office Management Oversee smooth site operations in Makati, including facilities, supplies, correspondence, and office services. Manage administrative, HR, finance, and operations support teams. Maintain strong relationships with vendors, landlords, and service providers. Enforce organizational policies, workplace standards, and office protocols. Ensure compliance with Philippine labor regulations, workplace safety standards, and corporate policies. Build, mentor, and retain a high-performing leadership team. Partner with HR on recruitment, employee relations, and compliance with Philippine labor law. Foster a culture of collaboration, accountability, client focus, and continuous improvement. Promote employee engagement, retention, and leadership development at all levels. Ensure adherence to HIPAA, HITRUST, and other U.S. healthcare regulatory requirements, along with Philippine labor and business laws. Oversee audits, certifications, and business continuity planning. Serve as the executive point of contact for client escalations, audits, and site visits. Collaborate with U.S. executives on escalations, negotiations, and client relationship management. Qualifications Education: Bachelor’s degree in Business Administration, Management, Operations, or related field (MBA preferred). Experience: 10+ years of leadership experience in BPO, outsourcing, healthcare operations, or office administration, with at least 5 years in a senior role managing large teams. Proven record of delivering revenue and margin targets. Strong experience in U.S.-based client servicing, ideally in healthcare or managed care, with emphasis on claims processing and understanding claims adjudication. Solid background in office management, HR, finance, and facilities oversight. Skills: Strong strategic, analytical, and financial management capabilities. Excellent leadership, communication, and stakeholder management skills. Proficiency with HRIS, payroll, accounting, and productivity systems. Tech-savvy, adaptable, and able to drive automation in processes. Details Seniority level: Executive Employment type: Full-time Job function: Business Development, Consulting, and Other Industries: Outsourcing and Offshoring Consulting, Staffing and Recruiting, and Operations Consulting We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
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Makati City, National Capital Region, Philippines DTI-SBCorp Full time ₱1,900,000 - ₱3,000,000 per yearQualification RequirementsMinimum Educational RequirementBachelor's DegreeMinimum Experience /Training RequirementsAt least three (3) to four (4) years relevant experienceAt least 16 hours relevant trainingDuties:Plan, organize and provide administrative services to the Office, including clerical, secretarial and general administrative services, as well as...
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Assistant Vice President UCITS
5 days ago
Makati City, National Capital Region, Philippines Waystone Full time $80,000 - $120,000 per yearWaystone leads the way in specialist services for the asset management industry.Partnering with institutional investors, investment funds and asset managers, Waystone builds, supports and protects investment structures and strategies worldwide.With over 20 years' experience and a comprehensive range of specialist services to its name, Waystone is now serving...
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Fund Services
2 weeks ago
Makati, Philippines The Citco Group Limited Full timeFund Services - Assistant Vice President - Real Assets Join to apply for the Fund Services - Assistant Vice President - Real Assets role at The Citco Group Limited . Job Description The Citco Group of Companies is a market-leading global provider of asset-servicing solutions to the global alternative investment industry. With operations across 36 countries...
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Vice President for Business Development
2 weeks ago
Makati City, Philippines WHR Global Consulting Full timePOSITION TITLE: Vice President for Business Development WORK LOCATION: Makati City WORK SETUP: Onsite, Day Shift SALARY: PHP 170,000 - 180,000 QUALIFICATIONS: – Bachelor’s degree in Business Administration, Finance, Economics, or related field; MBA or relevant postgraduate degree preferred. – At least 10 years of progressive experience in a...
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Vice President for Operations
1 day ago
Makati City, National Capital Region, Philippines Meta Capital Inc Full time ₱2,300,000 - ₱5,000,000 per yearThe Vice President for Operations (Asset Management) provides strategic and operational leadership across the company's asset management and investment businesses. The role is responsible for driving growth, ensuring profitability, overseeing multi-business operations, and reporting directly to C-level executives and the Board of Directors.A. Strategic...
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Vice President – Financial Accounting
7 days ago
Makati City, National Capital Region, Philippines John Clements Consultants, Inc. Full time ₱2,000,000 - ₱2,500,000 per yearVice President – Financial Accounting (Global Circle Lead)OverviewAs part of the Think Forward Strategy, this leadership role focuses on delivering a differentiating customer experience by simplifying and streamlining finance operations, driving operational excellence, fostering a high-performance culture, and strengthening global banking capabilities.The...
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Vice President of Operations – Philippines
3 weeks ago
Makati, Philippines SYSGEN RPO Full timeVice President of Operations – Philippines SYSGEN RPO Makati, National Capital Region, Philippines The VP of Operations – Philippines oversees the operational and administrative aspects of a global company's Philippine operations, ensuring service delivery excellence, organizational effectiveness, and compliance. This role has direct accountability for...
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Fund Services.Senior Vice President
7 days ago
Makati, Philippines Citco GSGS Full timeAbout Citco About Citco The Citco group of companies (Citco) is a network of independent companies worldwide for over 70 years, all of which are leading providers of asset-servicing solutions to the global alternative investment industry. With $1.8+ trillion in AuA and operations across 36 countries with over 50 office locations. For decades, industry...
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Makati, Philippines WHR Global Consulting Full timeVice President of Operations – Asset Management Role Overview The VP of Operations (Asset Management) provides strategic and operational leadership across the company’s asset management and investment businesses. The role is responsible for driving growth, ensuring profitability, overseeing multi-business operations, and reporting directly to C-level...
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Fund Services
2 weeks ago
Makati, Philippines Citco GSGS Full timeOverview About Citco: The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and...
