Property Operations Coordinator

PROPERTY OPERATIONS COORDINATOR

BH Properties is a privately held commercial real estate investment firm focused on value-add acquisitions in office, industrial, retail, and multi-family properties throughout the Western United States, along with investments in distressed debt and ground leases. The Company is vertically integrated, with offices in Los Angeles, San Francisco, Seattle, Riverside, Phoenix, Dallas, and Houston, and is able to acquire and close transactions without the need for lengthy due diligence periods. Our 30-year track-record and balance sheet allow us to move quickly and creatively, structuring acquisitions to satisfy seller needs in a highly competitive market. Today, the Company owns and operates approximately 10M square feet across 18 states.

The Property Operations Coordinator will report to the Asset Manager. This position will work remotely from the Philippines during standard US Pacific Time business hours.

• Serve as the primary point of contact for tenant service requests and inquiries.
• Assist in establishing and maintaining positive relationships with tenants, ensuring timely follow-up on concerns and compliance with lease requirements.
• Coordinate with local vendors for repairs, maintenance, inspections, and compliance documentation.
• Assist in onboarding and managing vendor relationships, including scheduling and performance tracking.
• Troubleshoot property-level issues, identify areas for improvement, and provide actionable recommendations.
• Track and manage lease expirations, renewals, rent escalations, and other critical dates.
• Monitor rent collections and escalate delinquencies to accounting or legal as needed.
• Maintain organized digital records of lease documents, vendor contracts, COIs, and compliance records.
• Assist in preparing annual property budgets and monitor expenses to ensure adherence.
• Assist in calculating CAM charges and support reconciliation and collection processes.
• Review and code operating expenses per company policies.
• Generate reports including occupancy updates, lease tracking summaries, work order logs, and variance analyses.
• Support capital project tracking and vendor follow-up.
• Submit timely updates and participate in recurring internal property status meetings.

• Graduated cum laude or better from university is preferred.
• At least 3-5 years’ property management experience.
• Prior experience working for a commercial real estate company is required.
• Solid organizational skills, including the ability to prioritize and multi-task.
• Working knowledge of Microsoft Office Suite, including Word, Excel, and Outlook.
• Ability to communicate effectively and professionally with all levels of the organization and externally with vendors and tenants.
• Ability to work independently and with minimum supervision.
• Excellent command of the English language.
• Ability to work in a fast-paced environment.
• Must possess a strong work ethic.
• Must be a team player.
• Yardi experience a plus.

We offer a generous consulting fee & benefits package, along with the opportunity for development and stability within a well-capitalized, entrepreneurial, and growing real estate investment group.