CSR Telco Non-Voice Account
7 days ago
Ibex Global is a leading provider of customer engagement and business process outsourcing (BPO) services. We're looking for highly motivated and customer-focused individuals to join our team in Bohol as Customer Service Representatives (CSRs) for a major Telco account. This is a non-voice role, focusing on written communication and problem-solving.
JOB DESCRIPTION:
As a CSR, you will be responsible for providing exceptional customer support through various channels, including email and chat. Your duties will include:
• Responding to customer inquiries efficiently and accurately.
• Resolving customer issues and complaints in a timely and professional manner.
• Maintaining accurate records of customer interactions.
• Following established procedures and guidelines.
• Collaborating with other team members to ensure high-quality customer service.
• Adhering to company policies and procedures.
REQUIREMENTS:
• Age: Must be at least 18 years old.
• Education: K12 graduates, College Graduates, Vocational 2-year Course Graduates, or Completed At Least 2-years in College.
• For High School graduates (Old Curriculum), a minimum of 6 months BPO experience for an International account or 1-year BPO experience for a local account is a must.
• Proof of Education: Candidates must provide proof of education upon hire, Diploma or TOR. If no Diploma or TOR is available, candidates must submit at least 2 school supporting documents such as ID, study load, certificate of registration, etc.
• Must be willing to work onsite in Tagbilaran City, Bohol
BENEFITS:
• Allowance for working onsite*
• Comprehensive HMO coverage for you and your dependents
• Non-Taxable Allowance in addition to your basic salary
• Attractive Program Incentives based on performance
• Group Life Insurance - your well-being is our priority
• 30 Service Incentive Leaves (15 days can be converted to cash)
Join our team of dedicated Customer Service Representatives and make a positive impact on our customers' experience. If you are passionate about delivering exceptional service, possess excellent communication skills, and enjoy working in a dynamic and customer-centric environment, we would love to hear from you.
TO APPLY:
1. Click APPLY NOW So that we can process you through over the phone.
2. YOU MAY ALSO VISIT OUR RECRUITMENT CENTER:
- Lower Ground Floor Alta Citta Mall, Tagbilaran City, Bohol | 9AM - 7PM, Monday - Saturday (*Please bring 1 Valid ID)
(IF YOU SEE THIS JOB POSTING HERE, PLEASE INDICATE “JOB PORTAL-JOBSLIN” as your SOURCE)
We look forward to meeting you
*Terms and Conditions Apply
-
CSR Telco Non-Voice Account
6 days ago
Tagbilaran, Philippines Ibex Global Solutions Philippines Inc. Full timeStart Date: January 2025 Ibex Global is a leading provider of customer engagement and business process outsourcing (BPO) services. We're looking for highly motivated and customer-focused individuals to join our team in Bohol as Customer Service Representatives (CSRs) for a major Telco account. This is a non-voice role, focusing on written communication...
-
Urgently Hiring
6 days ago
Tagbilaran, Philippines Ibex Global Solutions Philippines Inc. Full timeAbout IBEX Bohol: IBEX Bohol is a leading provider of customer service solutions. We are a fast-growing company with a commitment to providing excellent customer service. We offer a variety of benefits, including competitive salaries, health insurance, and paid time off. Job Summary: We are currently seeking highly motivated and customer-oriented...
-
Urgently Hiring
6 days ago
Tagbilaran, Philippines Ibex Global Solutions Philippines Inc. Full timeAbout IBEX Bohol: IBEX Bohol is a leading provider of customer service solutions. We are a fast-growing company with a commitment to providing excellent customer service. We offer a variety of benefits, including competitive salaries, health insurance, and paid time off. Job Summary: We are currently seeking highly motivated and customer-oriented...
-
No Experience Needed
6 days ago
Tagbilaran, Philippines Ibex Global Solutions Philippines Inc. Full timeABOUT US: IBEX Global Solutions is a leading provider of business process outsourcing and product support services across the globe. Our commitment to customer satisfaction and cost-effective business solutions makes us a preferred partner for our clients. JOB DESCRIPTION: We are currently seeking a Customer Service Representative to join our dynamic team...
-
Customer Service Representative
1 month ago
Tagbilaran, Philippines Ibex Global Solutions Philippines Inc. Full timeAbout IBEX Bohol: IBEX Bohol is a leading provider of customer service solutions. We are a fast-growing company with a commitment to providing excellent customer service. We offer a variety of benefits, including competitive salaries, health insurance, and paid time off. Job Summary: We are currently seeking highly motivated and customer-oriented...
-
No Experience Needed
6 days ago
Tagbilaran, Philippines Ibex Global Solutions Philippines Inc. Full timeABOUT US: IBEX Global Solutions is a leading provider of business process outsourcing and product support services across the globe. Our commitment to customer satisfaction and cost-effective business solutions makes us a preferred partner for our clients. JOB DESCRIPTION: We are currently seeking a Customer Service Representative to join our dynamic team...
-
Customer Service Representative
1 month ago
Tagbilaran, Philippines Ibex Global Solutions Philippines Inc. Full timeAbout IBEX Bohol: IBEX Bohol is a leading provider of customer service solutions. We are a fast-growing company with a commitment to providing excellent customer service. We offer a variety of benefits, including competitive salaries, health insurance, and paid time off. Job Summary: We are currently seeking highly motivated and customer-oriented...
-
CSR Bohol
5 days ago
Tagbilaran, Philippines Ibex Global Solutions Philippines Inc. Full timeAre you a people person with a knack for problem-solving? Do you thrive in a fast-paced environment and enjoy helping others? Then we want YOU to join our team! We're looking for enthusiastic and dedicated Customer Service Representatives to join our growing Telco Account. You'll be the friendly voice our customers hear, providing top-notch support and...
-
CSR Non-Voice Account
2 months ago
Tagbilaran, Philippines Ibex Global Solutions Philippines Inc. Full timeCompany Overview Ibex, a leading global provider of business process outsourcing (BPO) services, is seeking talented individuals to join our team in Bohol. With a commitment to excellence and a focus on delivering exceptional customer experiences, Ibex has established itself as a trusted partner for businesses worldwide. Job Description We are currently...
-
CSR Bohol
5 days ago
Tagbilaran, Philippines Ibex Global Solutions Philippines Inc. Full timeAre you a people person with a knack for problem-solving? Do you thrive in a fast-paced environment and enjoy helping others? Then we want YOU to join our team! We're looking for enthusiastic and dedicated Customer Service Representatives to join our growing Telco Account. You'll be the friendly voice our customers hear, providing top-notch support and...
-
CSR Non-Voice Account
2 months ago
Tagbilaran, Philippines Ibex Global Solutions Philippines Inc. Full timeCompany Overview Ibex, a leading global provider of business process outsourcing (BPO) services, is seeking talented individuals to join our team in Bohol. With a commitment to excellence and a focus on delivering exceptional customer experiences, Ibex has established itself as a trusted partner for businesses worldwide. Job Description We are currently...
-
(Urgent Hiring) Telco CSR
6 days ago
Tagbilaran, Philippines Ibex Global Solutions Philippines Inc. Full timeAbout Ibex: Ibex is a global leader in customer engagement and technology solutions. We're passionate about providing exceptional customer experiences and empowering our employees to succeed. At Ibex Bohol, we offer a dynamic and supportive work environment where you can grow your career and make a real difference. About the Role: As a Customer Service...
-
(Urgent Hiring) Telco CSR
7 days ago
Tagbilaran, Philippines Ibex Global Solutions Philippines Inc. Full timeAbout Ibex: Ibex is a global leader in customer engagement and technology solutions. We're passionate about providing exceptional customer experiences and empowering our employees to succeed. At Ibex Bohol, we offer a dynamic and supportive work environment where you can grow your career and make a real difference. About the Role: As a Customer Service...
-
25K Bonus
2 months ago
Tagbilaran, Philippines Ibex Global Solutions Philippines Inc. Full timeJoin our growing team and kickstart your career in the exciting world of finance! We are seeking highly motivated and experienced individuals to join our team as Financial Account Non-Voice Representatives. This is an on-site position based in Tagbilaran City, Bohol. WE ARE LOOKING FOR INDIVIDUALS WITH: • 18 months of experience in a Customer Contact...
-
Start January
6 days ago
Tagbilaran, Philippines Ibex Global Solutions Philippines Inc. Full timeDescription: IBEX is hiring! Join our team as a Non-Voice Account Representative and make a difference. This is a fantastic opportunity for individuals who thrive in a fast-paced environment and excel at written communication. We offer competitive pay, benefits, and a supportive work culture. If you're detail-oriented, possess excellent problem-solving...
-
25K Bonus
2 months ago
Tagbilaran, Philippines Ibex Global Solutions Philippines Inc. Full timeJoin our growing team and kickstart your career in the exciting world of finance! We are seeking highly motivated and experienced individuals to join our team as Financial Account Non-Voice Representatives. This is an on-site position based in Tagbilaran City, Bohol. WE ARE LOOKING FOR INDIVIDUALS WITH: • 18 months of experience in a Customer Contact...
-
Start January
7 days ago
Tagbilaran, Philippines Ibex Global Solutions Philippines Inc. Full timeDescription: IBEX is hiring! Join our team as a Non-Voice Account Representative and make a difference. This is a fantastic opportunity for individuals who thrive in a fast-paced environment and excel at written communication. We offer competitive pay, benefits, and a supportive work culture. If you're detail-oriented, possess excellent problem-solving...
-
Customer Service Representative
4 weeks ago
Tagbilaran, Central Visayas, Philippines Ibex Global Solutions Philippines Inc. Full timeAbout Ibex Global Solutions Philippines Inc.Ibex Global Solutions Philippines Inc. is a leading provider of customer engagement and technology solutions. We strive to deliver exceptional customer experiences and empower our employees to succeed in their careers.Located in Tagbilaran City, Bohol, we offer a dynamic and supportive work environment where you...
-
Get Hired Now
2 days ago
Tagbilaran, Philippines Ibex Global Solutions Philippines Inc. Full timeAre you looking for a job that offers growth, development, and a chance to kick-start your career? Look no further! Ibex is thrilled to announce an incredible opportunity for individuals who are eager to embark on a new professional journey. At Ibex, we believe that talent knows no boundaries, and we value the potential in every individual. We are excited...
-
Get Hired Now
22 hours ago
Tagbilaran, Philippines Ibex Global Solutions Philippines Inc. Full timeAre you looking for a job that offers growth, development, and a chance to kick-start your career? Look no further! Ibex is thrilled to announce an incredible opportunity for individuals who are eager to embark on a new professional journey. At Ibex, we believe that talent knows no boundaries, and we value the potential in every individual. We are excited...