Inside Sales Representative

1 week ago

Taguig, Philippines OPENLANE Full time

Inside Sales Representative is responsible for effectively promoting business on pre-owned vehicles to customers through various channels. The role is crucial in the sales process, from initial customer contact to follow ups if needed. This position requires strong communication skills, a deep understanding of automotive products, strong sales experience, integrity and the ability to build and maintain customer relationships.

Responsibilities and Duties

  • Respond promptly to customer inquiries through phone calls, emails, and other communication channels.
  • Provide information about available used cars, including features, specifications, and pricing.
  • Schedule and conduct virtual or in-person vehicle demonstrations for potential buyers.
  • Guide customers through the sales process, from initial contact to the final sale.
  • Conduct needs assessments to understand customer preferences and budget constraints.
  • Collaborate with other team members, including finance and inventory management, to ensure a smooth sales process.
  • Stay updated on the features and specifications of the pre-owned vehicles in the inventory.
  • Educate customers on the benefits of purchasing used cars and address any concerns they may have.
  • Negotiate terms and conditions with customers to secure the sale.
  • Close sales and complete necessary paperwork, ensuring all legal and compliance requirements are met.
  • Build and maintain positive relationships with customers to encourage repeat business and referrals.
  • Follow up with customers post-sale to ensure satisfaction and address any concerns.

Qualifications

  • Previous experience in automotive sales, particularly in the used car market, is preferred.
  • A college diploma or equivalent is required. Additional education or training in sales and marketing is a plus.
  • At least 5 years of Customer Service experience, preferably with background in Sales
  • Strong communication and interpersonal skills.
  • Knowledge of automotive products, features, and industry trends.
  • Ability to work in a fast-paced sales environment.
  • Proven track record of meeting or exceeding sales targets.
  • Familiarity with Salesforce, Five9 and Zoom.
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Sales and Business Development
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