Residences Manager

3 weeks ago


Manila, Philippines Shangri-La Group Full time

Shangri-La The Fort, Manila Shangri-La The Fort, Manila is located within Fort Bonifacio, a former military base and city centre. With 60 storeys high, the complex is comprised of 576 hotel guestrooms, 97 hotel residences and 98 exclusive Horizon Homes. The mixed‑use business, residential and retail tower is located along 5th Avenue and 30th Street, within the fast‑developing Taguig business district, 30 minutes from Ninoy Aquino International Airport, and close to Manila Golf Club and Manila Polo Club. It is also 10 minutes from Makati district, the capital’s financial, cultural and entertainment hub with first‑class shopping malls. The high‑rise building is a Manila landmark and complements Shangri-La’s five existing properties in the Philippines. Job Summary The Residences Manager provides guest services as well as supervision, direction and leadership to all Residences personnel in accordance with the objective, performance and quality standards established by Shangri-La The Fort, Manila. This is a multi‑skilled role that may require the Residences Manager to perform other tasks that may be assigned. Qualifications College degree holder with hospitality experience (preferably) Solid experience in a junior management or Residences/Duty Manager role in an international hotel chain (preferably) Fluent in oral and written English (preferably) Strong knowledge in OPERA system (preferably) Guest focused, vibrant and energetic Passion to deliver excellent service Loves to lead, coach and mentor his/her team Seniority level Mid‑Senior level Employment type Full‑time Job function Management and Customer Service Hospitality, Travel Arrangements, and Food and Beverage Services Referrals increase your chances of interviewing at Shangri-La Group by 2×. Get notified about new Residence Manager jobs in Manila, National Capital Region, Philippines . #J-18808-Ljbffr



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