Team Lead Banking Account

5 days ago


Iloilo City, Philippines Nezda Global Full time

Recruitment Delivery Manager @ Nezda Technologies Inc. | IT Hiring, Executive Search Unit Manager – Commercial Clients Operations (WFH) We’re hiring a Unit Manager to lead a team supporting Commercial Banking clients through email, voice, and chat. The role focuses on people development, operational performance, and delivering excellent customer experiences. What You’ll Do: Lead, coach, and develop a high-performing team Ensure compliance and manage operational risks Drive process improvements and service efficiency Collaborate across teams to enhance client satisfaction What We’re Looking For: At least 2 years college level or equivalent experience ⭐ Must have 2+ years leadership experience in BPO handling Banking Business to Business account 18+ months in call center operations Strong leadership, analytical, and communication skills Proficient in MS Office and Google Suite Work Setup: Work-from-Home #J-18808-Ljbffr


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