Team Leader

Team Leader – Working for Kantar Australia

Kantar Mandaluyong, National Capital Region, Philippines

Job Details

Kantar is the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere. Our Insights colleagues use data to resolve challenges, helping brands define what they should stand for, reinvent their offers, reach audiences, and win with consumers and customers. By collecting substantial data from across the world, they blend human expertise with technology to deliver innovative insights to brands everywhere.

The Team Leader will hold full accountability for leading a high-performing team of researchers to deliver the highest quality work across a portfolio of large, strategic, and complex brand tracking programs spanning multiple clients and markets. This role ensures operational excellence, strategic alignment, and commercial impact across Kantar Insights Australia’s offshore delivery. Success is measured by renewal and expansion of client projects, increased operating profit (OP), portfolio revenue growth, and development of team capability and visibility. The Team Leader will model strategic leadership, financial acumen, and collaborative excellence, acting as a key partner to both offshore and onshore stakeholders. This is a specialist delivery role and does not involve client-facing responsibilities.

• Lead and develop a high-performing team of up to 10 researchers, fostering a culture of excellence, collaboration, inclusion, and continuous improvement.
• Ensure timely, accurate, and insightful delivery of brand tracking studies, maintaining continuity across public holidays and leave periods, while proactively managing delivery risks.
• Build team capability and visibility through coaching, mentoring, and participation in national initiatives.
• Drive strategic alignment and demonstrate financial acumen through effective resource allocation and optimisation of team utilisation.
• Champion quality by reviewing research materials, managing complex questionnaires, and embedding best practices through project playbooks.
• Model being an indispensable brand partner to our clients and Australian client-facing teams, ensuring alignment on project goals and timelines, and contributing to long-term client success and retention.

• Educated to a degree level – ideally majoring in Communications, Marketing or Marketing Research, Cultural Studies or Psychology.
• 7-10 years relevant quantitative research experience, with proven team leadership skills.
• Demonstrates adaptability, agility, resilience and strong business acumen.
• Proficiency in brand tracking methodologies and knowledge of various statistical and analytical techniques and/or tools (such as RFS/Survey Reporter and Q).
• Strong project management skills with excellent problem-solving abilities, including risk mitigation and resource planning.
• Proven ability to coach and mentor team members to deliver high quality, strategic, insightful deliverables.
• Excellent written and spoken English communication skills.
• Familiarity with Kantar’s Meaningful Different and Salient framework, Survey Delivery Model, QLIB and Configurable Automation is an advantage.

Mandaluyong City, Ortigas Center, Philippines

At Kantar we reward our people with a simple, clear and consistent set of principles. Our approach helps ensure we are market competitive and supports a pay-for-performance culture, where rewards and career progression are linked to what you deliver. We are committed to equality of opportunity and a fair, supportive working environment that prioritizes mental health and well-being. We strive to build a diverse community that expands our talent pool and enhances outcomes.

Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Our 30,000 people combine expertise in human understanding with advanced technologies to help the world’s leading organisations succeed and grow.

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.