Program Officer

1 week ago

Makati, Philippines Metrobank Full time

Overview

Metrobank Makati, National Capital Region, Philippines

Position title: Program Officer (Credit Card)

Job summary: The jobholder is responsible for creation, implementation, management and monitoring of intermediate Usage programs. These programs/campaigns/promos are designed to achieve assigned targets related to credit card volume/billings based on identified strategies. The jobholder should have adequate customer insighting and business analytical skills to generate key strategies for the delivery of usage KPIs.

Responsibilities
  • Data-driven customer insighting, business analysis and strategy development
  • Partner onboarding, management and engagement of top merchants/partners
  • Curation and orchestration of relevant offers, promos and communications to target segments
  • End-to-end planning, execution, coordination (internal and external) and implementation across all channels (Digital, SMS, Viber, EDM, MBOA etc.)
  • Program budget optimization and management
  • Program/category-specific P&L Management
Qualifications
  • Must have a Bachelor’s degree from a college/university and preferably a graduate of a business course.
  • Has at least 1 year solid experience in Marketing and/or Business Development or Business Analytics, in an officer/managerial level
  • Has broad understanding of the different areas of the credit card business and the capacity to relate unit’s operations and performance metrics to the overall business of the company
  • Experience in third party negotiations and account management an advantage
  • Possess strong inter-personal skills
  • Has strong working knowledge of MS Word, Excel, and PowerPoint
Other details

Unit: Consumer Business Sector/ Credit Card Usage & Portfolio Management Department

Rank: Junior Officer

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