Customer Success Officer

3 weeks ago

Metro Manila Philippines LeapFroggr Full time

Overview

Join to apply for the Customer Success Officer role at LeapFroggr .

2 weeks ago Be among the first 25 applicants

The job responsibilities include everything related to customer service and happiness.

Responsibilities
  • Provide superior customer service by understanding customers' needs.
  • Answer queries and provide complete and accurate information to help users perform tasks.
  • Meeting with clients face to face to do product demos.
  • Handling of online product demos to demonstrate the app and holding webinars.
  • Updating of internal help articles and documentation.
  • Perform other administrative tasks that may be assigned by management.
Why Join Us?
  • Experience on-the-job skill development and mentoring program.
  • Grow and challenge yourself to join our leadership development program.
  • Work in a Company that values an entrepreneurial mindset on the job.
  • Feel secure in our above industry compensation package.
  • Join an organization that has a high retention rate, where people love where they work.
Minimum Qualifications
  • Graduate of any four year course;
  • Tech-savvy: Comfortable with using various software and platforms, as well as the ability to learn new tools quickly.
  • Problem-solving abilities: The candidate should be able to identify, analyze, and effectively solve customer issues.
  • Strong interpersonal skills: The ability to build and maintain positive relationships with customers.
  • Excellent command of the English language: The candidate must possess clear and articulate written and spoken English skills, demonstrating the ability to communicate effectively and professionally.
  • Prior experience in a customer-facing role: Experience in customer service, sales, or a related field is preferred.
  • Strong customer service orientation, assertiveness, and confidence.
  • Team player: The ability to work well within a team and contribute to its overall success.
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
Industries
  • Technology, Information and Internet

Referrals increase your chances of interviewing at LeapFroggr by 2x

#J-18808-Ljbffr

  • Customer Success Manager

    3 weeks ago

    , Metro Manila, Philippines emnify Full time

    Overview Join to apply for the Customer Success Manager role at emnify Your Role Do you want to become an expert in IoT and emnify’s solutions? Are you a customer-centric person who likes challenges and is passionate about new technologies? Join our ambitious Customer Success Management team! Please note that this role requires regular in-office...

  • Customer Success Manager

    3 weeks ago

    , Metro Manila, Philippines Neara Full time

    Overview As a Customer Success Manager, you will be responsible for providing complete support to the Philippines customers for CleverTap on value realization, solution engineering and product adoption with the customer's system, retain and grow CleverTap business by effective customer success management. Responsibilities Drive the product adoption to help...

  • Customer Success Associate

    3 weeks ago

    , Metro Manila, Philippines Iron Mountain Full time

    Overview Iron Mountain is seeking a Customer Success Associate to join our Digital Customer Success team. The CSA is a customer-centric position responsible for helping deliver high-quality customer service and success management through a round-robin assignment model. This position ensures each customer receives timely and personalized support, contributing...

  • Manager Of Customer Success

    2 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    Manager, Customer Success Posted today Job Description At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's...

  • Customer Success Manager

    2 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    Customer Success Manager - Valenzuela (Posted 1 day ago) Job Description The Customer Success Manager (CSM) is responsible for leading customer relationships and ensuring the adoption, retention, and growth of software solutions. Acting as a trusted advisor, the CSM drives measurable outcomes aligned with customer business objectives while promoting...

  • Senior Manager, Customer Success

    3 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    Customer Success Manager — iScale Solutions Makati City, National Capital Region Posted 446 days ago Job Description Permanent A customer success manager is responsible for developing customer relationships that promote retention and loyalty. Building and maintaining strong relationships with the customers and its employees implementing and supporting...

  • Customer Success Executive

    2 days ago

    , Metro Manila, Philippines 株式会社UKABU Full time

    Customer Success Executive Position: Sales & Customer Success (Japanese Required / Manila Local Hire) Location: Manila, Philippines About UKABU UKABU is a Japan-based SaaS startup with a vision to empower people who engage with customers through technology. We provide an AI-driven conversation support tool for sales and call centers, helping anyone deliver...

  • 2025-08 | Customer Success

    2 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    Posted today Job Description Join us if you want to turn AI conversations into real business outcomes — and grow into a solution expert in the era of AI-powered customer experience. Location: Makati, Philippines At WIZ.AI, we build smart voice AI that helps businesses communicate with customers in a more natural and efficient way. Now, we're inviting fresh...

  • Customer Success Specialist

    3 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    Admin Support/Customer Success/Escalations Specialist Location: Remote Job Type: Permanent This is a remote position. Position Overview As a Client Success Specialist (Escalations Specialist) at GetmyCourse, you will play a crucial role in maintaining and enhancing the relationship between students, GetmyCourse, and our partner RTOs. You will primarily focus...

  • Customer Success Specialist

    3 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    Associate, Customer Relations - Philippines Based Role 1631 Taguig, National Capital Region Black Pearl Consult Posted 551 days ago Job Description Permanent About the Role A leading developer in the Philippines is seeking a passionate and customer-centric Associate, Customer Relations to join their growing team. In this role, you will be the primary point...