Customer Success Officer

13 hours ago

Metro Manila Philippines LeapFroggr Full time

Overview

Join to apply for the Customer Success Officer role at LeapFroggr .

2 weeks ago Be among the first 25 applicants

The job responsibilities include everything related to customer service and happiness.

Responsibilities
  • Provide superior customer service by understanding customers' needs.
  • Answer queries and provide complete and accurate information to help users perform tasks.
  • Meeting with clients face to face to do product demos.
  • Handling of online product demos to demonstrate the app and holding webinars.
  • Updating of internal help articles and documentation.
  • Perform other administrative tasks that may be assigned by management.
Why Join Us?
  • Experience on-the-job skill development and mentoring program.
  • Grow and challenge yourself to join our leadership development program.
  • Work in a Company that values an entrepreneurial mindset on the job.
  • Feel secure in our above industry compensation package.
  • Join an organization that has a high retention rate, where people love where they work.
Minimum Qualifications
  • Graduate of any four year course;
  • Tech-savvy: Comfortable with using various software and platforms, as well as the ability to learn new tools quickly.
  • Problem-solving abilities: The candidate should be able to identify, analyze, and effectively solve customer issues.
  • Strong interpersonal skills: The ability to build and maintain positive relationships with customers.
  • Excellent command of the English language: The candidate must possess clear and articulate written and spoken English skills, demonstrating the ability to communicate effectively and professionally.
  • Prior experience in a customer-facing role: Experience in customer service, sales, or a related field is preferred.
  • Strong customer service orientation, assertiveness, and confidence.
  • Team player: The ability to work well within a team and contribute to its overall success.
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
Industries
  • Technology, Information and Internet

Referrals increase your chances of interviewing at LeapFroggr by 2x

#J-18808-Ljbffr

  • Customer Success Manager

    12 hours ago

    , Metro Manila, Philippines emnify Full time

    Overview Join to apply for the Customer Success Manager role at emnify Your Role Do you want to become an expert in IoT and emnify’s solutions? Are you a customer-centric person who likes challenges and is passionate about new technologies? Join our ambitious Customer Success Management team! Please note that this role requires regular in-office...

  • Customer Success Manager

    9 hours ago

    , Metro Manila, Philippines Neara Full time

    Overview As a Customer Success Manager, you will be responsible for providing complete support to the Philippines customers for CleverTap on value realization, solution engineering and product adoption with the customer's system, retain and grow CleverTap business by effective customer success management. Responsibilities Drive the product adoption to help...

  • Customer Success Associate

    7 hours ago

    , Metro Manila, Philippines Iron Mountain Full time

    Overview Iron Mountain is seeking a Customer Success Associate to join our Digital Customer Success team. The CSA is a customer-centric position responsible for helping deliver high-quality customer service and success management through a round-robin assignment model. This position ensures each customer receives timely and personalized support, contributing...

  • Customer Success Manager

    14 hours ago

    , Metro Manila, Philippines Humanforce Holdings Pty Ltd Full time

    Who are we? Humanforce’s vision is to make work easier and life better for frontline and flexible workforces. Humanforce provides the market leading, best-in-one human capital management (HCM) suite for frontline and flexible workforces - without compromise. Our employee centred, intelligent and compliant HCM suite is highly integrated and composable, and...

  • Customer Success Manager

    8 hours ago

    , Metro Manila, Philippines Disprz Full time

    Overview As a Customer Success Manager (CSM) for the South East Asia region, you will play a critical role in ensuring our customers achieve their desired outcomes while using our products/services. You will be the primary point of contact for our customers, fostering strong relationships and driving customer satisfaction, retention, and growth. ...

  • Senior Customer Success Manager

    13 hours ago

    , Metro Manila, Philippines Genesys Full time

    Join to apply for the Senior Customer Success Manager role at Genesys . Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic,...

  • Customer Success Officer

    2 weeks ago

    Manila, National Capital Region, Philippines LeapFroggr Full time

    OverviewJoin to apply for the Customer Success Officer role at LeapFroggr.2 weeks ago Be among the first 25 applicantsThe job responsibilities include everything related to customer service and happiness.ResponsibilitiesProvide superior customer service by understanding customers' needs.Answer queries and provide complete and accurate information to help...

  • Customer Success Manager

    14 hours ago

    , Metro Manila, Philippines Penbrothers Full time

    Join to apply for the Customer Success Manager (Hybrid) role at Penbrothers Join to apply for the Customer Success Manager (Hybrid) role at Penbrothers Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Penbrothers Bridging Filipino Talents to Global Careers | Senior Talent Acquisition Specialist |...

  • Customer Success Manager

    14 hours ago

    , Metro Manila, Philippines StoreHub Full time

    Join to apply for the Customer Success Manager (PH) role at StoreHub Join to apply for the Customer Success Manager (PH) role at StoreHub Are you driven, results-oriented and a team player?With 17,000+ retailers and restaurants in over 15 countries, StoreHub is on a mission to enable everyone, big or small, to build successful businesses.At StoreHub,...

  • Client Success Officer

    2 weeks ago

    Philippines Fibo Lim Group of Companies Full time ₱200,000 - ₱250,000 per year

    About UsAt FIBO LIM Group of Companies, we are committed to transforming lives through personal development, business education, and innovative ventures. Our team is built on passion, purpose, and performance. Now, we're looking for a dedicated Client Success Officer to help us grow and nurture the people behind the brand.Position OverviewThe Client Success...