Urgent Hiring: Dental Assistant

Patient Care Coordinator - Virtual Assistant (Pediatric Therapy Clinic)

Remote position. Posted 16 days ago.

This role supports a pediatric therapy clinic providing occupational, speech, and developmental therapy services. The Patient Care Coordinator is the frontline for patients and families, ensuring a smooth intake process, consistent scheduling, and excellent communication. The role includes assisting with therapist scheduling, timesheet review, and documentation tracking to ensure clinic operations run efficiently.

Responsibilities

• Maintain up-to-date therapy caseloads to ensure optimal utilization.
• Create and manage patient files in the clinic’s EMR system.
• Review intake paperwork for accuracy; confirm it is received 48 hours prior to appointments.
• Conduct intake calls with new patients and families.
• Schedule evaluations and ongoing appointments, coordinating with therapists for availability.
• Manage cancellations, follow the clinic’s cancellation policy, and proactively reduce missed visits.
• Maintain and manage the clinic waitlist, ensuring timely communication with families.
• Manage email communications with clients, ensuring professional and timely responses.
• Review therapist timesheets for payroll purposes and track weekly hours in the clinic’s system.
• Assist with documentation review to ensure compliance and accuracy.
• Support coordination across therapists and admin staff for smooth clinic workflow.
• Manage and update email lists for client communication.

Requirements

• Prior experience as a Patient Care Coordinator, Medical Office Assistant, or Administrative Assistant in a healthcare setting (pediatrics preferred).
• Strong organizational skills with attention to detail.
• Excellent communication skills (verbal and written) with a professional and compassionate tone.
• Experience using EMR systems (clinic uses Practice Pro).
• Proficiency in Office 365 (Teams, SharePoint, Outlook) and comfort with digital scheduling and tracking tools.
• Ability to manage multiple responsibilities while maintaining accuracy and professionalism.
• Reliable, proactive, and able to integrate as a core member of the client’s team.

Benefits

• Competitive salary commensurate with experience.
• Opportunities for professional development and growth.
• Work in a dynamic and supportive team environment.
• Make a meaningful impact by helping to build and strengthen families in the Philippines.

Remote position. Posted 23 days ago.

This role supports a growing physical therapy clinic based in Seattle, WA (Pacific Time). Fully remote, the position manages the front office workflow to ensure patients receive excellent support from first contact through ongoing care.

About the Practice

The clinic focuses on personalized, patient-centered physical therapy, with emphasis on community care and strong patient relationships. Values professionalism, empathy, and reliability in every patient interaction.

Responsibilities

• Answer phone calls, emails, and SMS inquiries.
• Schedule and confirm appointments, follow-ups, and referrals.
• Process intake forms and maintain patient records in EMR.
• Verify insurance and coordinate with billing staff as needed.
• Provide polite and professional customer service to patients.
• Support front desk workflow, including reminders, forms, and general inquiries.
• Collaborate with in-person staff to ensure smooth operations.

Tools & Platforms

• EMR: Prompt EMR
• Communication: Gmail
• Phones: Weave
• File Management: Google Drive
• Scheduling: Prompt EMR Scheduler

Requirements

• 1+ year experience in healthcare admin, receptionist, or VA role.
• Familiarity with U.S. insurance verification workflows preferred.
• Strong communication and organizational skills.
• Fluent spoken and written English.
• Comfortable working U.S. business hours (Pacific Time).

Benefits

• Competitive salary commensurate with experience.
• Opportunities for professional development and growth.
• Work in a dynamic and supportive team environment.
• Make a meaningful impact by helping to build and strengthen families in the Philippines.

Multiple postings (Makati, Binondo, Taguig, etc.).

Posted dates vary (today or 8 days ago).

Common qualifications and duties across roles:

• BSN graduate and licensed nurse; relevant experience required.
• Good communication skills; computer literate (MS Office).
• Clinical duties may include verification, vitals, medical history, medication administration, and other tasks as assigned by supervisor.
• Opportunities vary by location and employer; some postings emphasize eye care, general medical service, or immigration/nursing opportunities.

Note: Several postings reference eye-care institutes, US-based immigration nursing opportunities, or general clinical nursing roles. Each posting includes different location, benefits, and requirements.