Operations Manager for Technical Account

3 days ago

Biñan, Philippines Valor Global Full time

Company Description Valor Global is a global leader in providing extraordinary customer experiences for clients worldwide. Headquartered in Arizona, with 4,000+ global team members, Valor delivers cost-effective onshore and offshore support models. The company focuses on aligning people, processes, and technology to deliver happy and timely outcomes for its customers. Valor operates with a culture of innovation, operational excellence, and a goal to become an extension of its customer's team. Job Summary The Operations Manager is responsible for overseeing and optimizing the day-to-day operations of the organization to ensure efficiency, productivity, and compliance with company standards. This role involves managing processes, supervising teams, and implementing strategies that align with business objectives. At least 3 years of experience as an Operations Manager At least 2 years of experience on the Technical account Ability and patience to handle difficult customers. Knowledge of outlier management and coaching techniques. Proven experience and knowledge as a resolution supervisor, QA analyst, or trainer is a plus. Working knowledge of MS Office and databases. Comfortable working with targets to exceed our client’s expectations. Excellent communication skills (written and oral). Organization, proper decision-making, and analytical problem-solving skills. Additional education or experience in a related field may be preferred. Responsible for the development of team leaders/coaches Must be willing to work On-site Comfortable working Night Shift #J-18808-Ljbffr

  • Operations Manager

    2 weeks ago

    Biñan, Philippines Valor Global Full time

    Company Description Valor Global is a global leader in providing extraordinary customer experiences for clients worldwide. Headquartered in Arizona, with 4,000+ global team members, Valor delivers cost-effective onshore and offshore support models. The company focuses on aligning people, processes, and technology to deliver happy and timely outcomes for its...

  • Operations Manager for Technical Account

    5 days ago

    Biñan, Calabarzon, Philippines Valor Global Full time ₱1,500,000 - ₱3,000,000 per year

    Company DescriptionValor Globalis a global leader in providing extraordinary customer experiences for clients worldwide. Headquartered in Arizona, with 4,000+ global team members, Valor delivers cost-effective onshore and offshore support models. The company focuses on aligning people, processes, and technology to deliver happy and timely outcomes for its...

  • Operations Manager

    3 weeks ago

    Biñan, Philippines Valor Global Full time

    1 day ago Be among the first 25 applicants Direct message the job poster from Valor Global TALENT ACQUISITION | RECRUITMENT AND SELECTION at Valorglobal Inc. Company Description Valor Global is a global leader in providing extraordinary customer experiences for clients worldwide. Headquartered in Arizona, with 4,000+ global team members, Valor delivers...

  • Operations Manager

    3 days ago

    Biñan, Philippines Valor Global Full time

    TALENT ACQUISITION | SENIOR RECRUITMENT AND SELECTION at Valorglobal Inc. Valor Global is a global leader in providing extraordinary customer experiences for clients worldwide. Headquartered in Arizona, with 4,000+ global team members, Valor delivers cost‑effective onshore and offshore support models. The company focuses on aligning people, processes, and...

  • Technical Account Specialist

    3 weeks ago

    Biñan, Philippines Frontier Full time

    Join to apply for the Technical Account Specialist role at Frontier We are seeking a Technical Account Specialist to act as the bridge between our customers and internal teams, including Customer Success, Sales, Support, and Engineering. This role combines client-facing support with a strong focus on CS Operations —managing data, analytics, reporting, and...

  • Operations Manager

    2 weeks ago

    Biñan, Calabarzon, Philippines Valor Global, Inc. Full time ₱900,000 - ₱1,200,000 per year

    Qualifications:At least 3 years of experience as an Operations ManagerAt least 2 years of experience on the Technical accountAbility and patience to handle difficult customers.Knowledge of outlier management and coaching techniques.Proven experience and knowledge as a resolution supervisor, QA analyst, or trainer is a plus.Working knowledge of MS Office and...

  • Operations Manager

    2 weeks ago

    Biñan, Calabarzon, Philippines Valor Global Full time ₱900,000 - ₱1,200,000 per year

    Company DescriptionValor Global is a global leader in providing extraordinary customer experiences for clients worldwide. Headquartered in Arizona, with 4,000+ global team members, Valor delivers cost-effective onshore and offshore support models. The company focuses on aligning people, processes, and technology to deliver happy and timely outcomes for its...

  • Engineering Operations Manager

    1 day ago

    Biñan, Calabarzon, Philippines EMS Components Assembly Full time $60,000 - $120,000 per year

    Will oversee and integrate multiple engineering functions—Quality Engineering, Manufacturing Engineering, and Engineering Process Management—at our Philippines location.This position is intentionally designed for a broad, cross-disciplinary leader, not necessarily a specialist in all engineering domains. Success comes from the ability to lead diverse...

  • Key Account Manager

    3 weeks ago

    Biñan, Philippines WHR Global Consulting Full time

    Position: Customer Service Manager (Equivalent to Key Account Manager) Company: Swiss-based organization with established business relationships with Toshiba Location: Laguna, Philippines Reporting to: Senior Sales Manager (Singapore-based) Employment Type: Hybrid (includes client site and plant visits) Work Schedule: Monday to Friday, 9:00 AM – 6:00...

  • Technical Auditor

    5 days ago

    Biñan, Calabarzon, Philippines Integrated Micro-Electronics, Inc. Full time ₱900,000 - ₱1,200,000 per year

    Job Responsibility:ASSURANCE - Planning, Fieldwork, and ReportingProvides the Audit Manager(s) with inputs to the internal audit plan.Assist in Establishing scope and preparing audit programs of specific Operations/TechnicalPrepares items for discussion (audit objectives and scope) at the conference (Kick-off meetings) or prepare audit notifications to...