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Call Center CSR Agent

4 weeks ago


Marikina, Philippines Caldwell Communications Full time
Call Center CSR Agent - 1day Process - Nonvoice

Join to apply for the Call Center CSR Agent - 1day Process - Nonvoice role at Caldwell Communications.

Overview

Role overview for a Call Center CSR Agent in a 1day process, nonvoice position at Caldwell Communications.

Benefits
  • Competitive Salary
  • 13th Month Pay
  • HMO with 3 free Beneficiaries on Day One
  • 20% ND Maternity/Paternity Leave
  • Opportunity for rapid career growth for Top Performers
  • Retirement/Life Insurance for Qualified Staff
  • Work-life Balance Processes and Programs
Responsibilities
  • Answers phone calls and provides important information/ assistance to clients
  • Checks mail, fax, and internet mail to provide customer assistance
  • Communicates with customers on the phone or using written correspondence to take care of concerns
  • Answer participant questions, as well as talk to participants to achieve a full understanding of what critical information is being asked.
Qualifications
  • Open to candidates who completed college; no experience required
  • Open to High School and Senior High School Graduates with BPO experience
  • Excellent to above-average English communication skills
  • BPO experience is a plus but not necessary
  • Can do onsite work
  • Within 25km to 35 km
Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Other
  • Industries: Advertising Services
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