Call Center Representative

3 weeks ago

Marikina, Philippines Japanese Help Desk Inc. Full time

Overview

Call Center Representative - Alorica Marikina Site - Onsite

Japanese Help Desk Inc. • On-site - Marikina • High/Senior High School or equivalent • Full-time

Job Description

Employee Recognition and Rewards: Performance Bonus, Anniversary Gifts, Annual Appraisal, Employee of the Month Award, Employee Recognition Program, Incentives

Government Mandated Benefits

Insurance Health & Wellness: Health Insurance, HMO

Responsibilities
  • Answer customer inquiries via phone, email, or chat
  • Resolve complaints and provide effective solutions
  • Process orders, payments, and refunds
  • Assist with product and service support
  • Maintain accurate customer records in the system
  • Communicate clearly and follow company guidelines
  • Coordinate with other teams for issue resolution
  • Meet performance and quality metrics
  • Gather and relay customer feedback
Requirements & Benefits
  • Competitive Salary Packages + Incentives
  • NO BPO experience needed – Will train you
  • Open for Fresh Grads, SHS/HS Grads, College Undergrads, Vocational Grads – YOU are welcome
  • 20% Night Differential
  • Paid Training & Incentives
  • 13th Month Pay
  • Vacation Leave / Personal Time Off – Paid
  • Anniversary Bonus
  • Annual Performance Increase
  • Work Onsite with a professional & supportive team
Skills & Attributes

Call Centre English Language Customer Service Strong Work Ethic Team Player Problem Solving Organizational Skills Technical Skills Interpersonal Skills People Skills

Working Location & Notices

Working Location: Onsite at Marikina.

If the position requires you to work overseas, please be vigilant and beware of fraud. If you encounter an employer who withholds your ID, requires you to provide a guarantee or collects property, please report it immediately.

#J-18808-Ljbffr

  • Call Center Representative

    3 weeks ago

    Marikina, Philippines Lexie Staffing co. Full time

    Call Center Representative Lexie Staffing co. ₱15-25K (Monthly) On-site - Marikina No Exp Required Diploma Full-time Chat & Apply Job Description As a Customer Service Representative, provide exceptional support by resolving issues, answering inquiries, and offering effective solutions via calls, emails, and messages. Responsibilities Provide excellent...

  • Fresher Friendly

    5 days ago

    Marikina City, National Capital Region, Philippines SGS - Sapient Call Center Full time ₱336,000 per year

    We are mass hiring Call Center Agents across our Metro Manila sites Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.Job Responsibilities:Respond to customer questions and offer precise details about products, services, and promotions.Assess customer needs and suggest suitable products or services to fulfill them.Oversee...

  • One-Day Hiring Process

    5 days ago

    Marikina City, National Capital Region, Philippines SGS - Sapient Call Center Full time ₱28,000 per year

    We are mass hiring Call Center Agents across our Metro Manila sites Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.Job Responsibilities:Offer precise information and support on account management, game features, technical concerns, and billing inquiries.Guide customers through troubleshooting steps and deliver...

  • Call Center Agent

    1 week ago

    Marikina, Philippines Caldwell Communications Full time

    Call Center Agent - Easy Account - 1day Process 1 week ago Be among the first 25 applicants For regular employees, we offer an industry-leading benefits package that includes: Competitive Salary 13th Month Pay HMO with 3 free Beneficiaries on Day One 20% ND Maternity/Paternity Leave Opportunity for rapid career growth for Top Performers Retirement/Life...

  • Non-Voice Call Center Agent

    5 days ago

    Marikina City, National Capital Region, Philippines SGS - Sapient Careers Full time ₱336,000 per year

    We are mass hiring Call Center Agents across our Metro Manila sites Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.Job Responsibilities:Offer precise details regarding products, services, order progress, shipping, returns, and refunds.Keep track of orders and proactively update customers on any delays or concerns.Stay...

  • Remote Technical Support Representative

    4 days ago

    Marikina, Philippines Mass Markets Full time

    Position Overview MCI is a leading technology‑enabled business services company that delivers Customer Experience (CX), Business Process Outsourcing (BPO), and cloud technology solutions across multiple industries worldwide. We operate contact centers on‑site and remote, leveraging advanced technologies to enhance customer journeys and reduce costs....

  • Business Center Representative

    5 days ago

    Marikina City, National Capital Region, Philippines Converge ICT Solutions Inc. Full time

    The Business Customer Representative (BCR) plays a pivotal role in driving sales and customer acquisition for Converge fiber internet plans. The BCR serves as the primary point of contact for both new and existing customers, providing outstanding customer support, assisting with plan applications, handling aftersales inquiries, managing administrative tasks,...

  • Virtual Phone Sales Representative

    6 days ago

    Marikina, Philippines Business Development Full time

    Career Opportunities with UniTrust Financial Group A great place to work. Careers At UniTrust Financial Group Current job opportunities are posted here as they become available. Location: Remote – U.S. Based OnlyJob Type: Full-Time | Flexible Schedule Ready to close more deals from home with a proven sales system? We’re hiring motivated Virtual Phone...

  • Client Service Representative

    1 week ago

    Marikina City, National Capital Region, Philippines Orbit Teleservices Cubao Site Full time ₱306,000 per year

    One-day hiring process Earn up to 25k monthly Sapient is seeking dedicated Call Center Agents to join our Retail Representative Team This is for urgent hiring. Apply now Responsibilities:Handle customer inquiries and transactions related to retail products or servicesProcess customer orders accurately and efficientlyResolve customer issues and escalate...

  • Alorica Marikina

    4 weeks ago

    Marikina, Philippines JobsAvenuePH Full time

    Join the Alorica Family – Start Your Career Today! "Apply now before our ramp season and boost your chances of becoming an SME, Team Manager, Quality Analyst, or Trainer for our 2025 ramp! We value hard work, dedication, and tenure—grow your career with us and be part of our success!" My name is John Christopher Briagas and I'm one of the Alorica...