Call Center Representative
3 weeks ago
Overview
Call Center Representative - Alorica Marikina Site - Onsite
Japanese Help Desk Inc. • On-site - Marikina • High/Senior High School or equivalent • Full-time
Job DescriptionEmployee Recognition and Rewards: Performance Bonus, Anniversary Gifts, Annual Appraisal, Employee of the Month Award, Employee Recognition Program, Incentives
Government Mandated Benefits
Insurance Health & Wellness: Health Insurance, HMO
Responsibilities- Answer customer inquiries via phone, email, or chat
- Resolve complaints and provide effective solutions
- Process orders, payments, and refunds
- Assist with product and service support
- Maintain accurate customer records in the system
- Communicate clearly and follow company guidelines
- Coordinate with other teams for issue resolution
- Meet performance and quality metrics
- Gather and relay customer feedback
- Competitive Salary Packages + Incentives
- NO BPO experience needed – Will train you
- Open for Fresh Grads, SHS/HS Grads, College Undergrads, Vocational Grads – YOU are welcome
- 20% Night Differential
- Paid Training & Incentives
- 13th Month Pay
- Vacation Leave / Personal Time Off – Paid
- Anniversary Bonus
- Annual Performance Increase
- Work Onsite with a professional & supportive team
Call Centre English Language Customer Service Strong Work Ethic Team Player Problem Solving Organizational Skills Technical Skills Interpersonal Skills People Skills
Working Location & NoticesWorking Location: Onsite at Marikina.
If the position requires you to work overseas, please be vigilant and beware of fraud. If you encounter an employer who withholds your ID, requires you to provide a guarantee or collects property, please report it immediately.
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