General Manager

3 weeks ago


Davao del Sur Philippines CitiStar Shopping Center Inc. Full time

General Manager (General Merchandise)

Reports To: Company Owner/Designate

Role Purpose: Drive profitability and growth through strategic leadership, operational excellence, and a customer-centric approach.

Responsibilities:

  • Develop and execute business strategies aligned with company goals.
  • Oversee daily operations, ensuring efficiency in inventory, logistics, and customer service.
  • Manage budgets, analyze financials, and implement cost controls to maximize profitability.
  • Drive sales growth through effective marketing, pricing, and customer relationship management.
  • Build, motivate, and lead a high-performing team.
  • Ensure legal compliance and risk mitigation.

Qualifications:

  • Extensive Experience: 5+ years in senior management within the Philippine retail/wholesale sector.
  • Education: Bachelor's degree in Business (MBA preferred) for strong business acumen.
  • Market Knowledge: Deep understanding of the local retail landscape and consumer behavior.
  • Communication Skills: Fluent in English and Filipino (Bisaya proficiency a plus) to effectively communicate with diverse stakeholders.
  • Leadership & Analytic Skills: Proven ability to lead teams, analyze data, and solve problems.

Competencies:

  • Market Awareness: Identify opportunities and threats by staying informed about market trends and competitors.
  • Leadership: Inspire, motivate, and guide teams to achieve goals in a collaborative environment.
  • Business Acumen: Possess strong financial literacy and analytical skills for sound decision-making.
  • Results Orientation: Set clear goals, hold teams accountable, and drive the company towards results.
  • Resilience: Ability to withstand pressure and bounce back from setbacks.
  • Attention to Detail: Meticulous approach to work, ensuring accuracy and precision in all tasks.
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