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Weekends off

3 months ago

Pasig, Philippines Aspire Global Solutions Full time
Aspire is actively looking for Call Center Agents around Metro Manila or in any nearby Cities. We offer up to 25k salary

Your Key Responsibilities:
• Assist customers with billing inquiries, payment processing, invoice disputes, and refund requests, ensuring compliance with company billing procedures and regulatory requirements.
• Communicate effectively with customers, using clear and concise language to convey information, clarify expectations, and manage customer perceptions.
• Maintain accurate and detailed records of customer interactions, inquiries, and resolutions in the company's CRM system, ensuring data integrity and compliance with privacy regulations.
• Maintain a comprehensive knowledge base of frequently asked questions (FAQs), troubleshooting tips, product guides, and company policies to assist customers efficiently and accurately.

Needed Qualifications:
• Candidate must have at least 1 month of BPO experience
• Candidate must have at least Good English Communication Skills
• Accepting Highschool graduates, College Undergraduates, Vocational Graduates, and K12/Senior Highschool Graduates
• Must be willing to start ASAP
• Amenable to work on-site and on shifting schedule
• Willing to work for Full time job

We are urgently hiring and we offer one day hiring process Apply now