
Tier 1 Support Engineer
12 hours ago
Overview Help shape the future of enterprise storage with a trusted global tech leader Competitive work compensation and benefits About Our Client Our client is a global leader in enterprise storage solutions, trusted by millions across 200+ countries for delivering resilient, high-performance, and flexible data infrastructure. With a strong culture of innovation and collaboration, they offer a dynamic environment where bold ideas and meaningful impact thrive. Responsibilities Respond to customer inquiries via email, phone, or chat, providing first-line technical support. Diagnose and resolve basic hardware and software issues efficiently. Escalate complex technical problems to higher-tier support teams as required. Document all customer interactions and solutions in the internal database. Collaborate with cross-functional teams to enhance customer experience. Assist in creating and updating technical support documentation. Monitor and maintain system performance to ensure smooth operations. Provide feedback on recurring issues to improve products and services. Qualifications Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience) 7+ years of hands-on experience in UNIX/Linux server environments Hands-on experience with any enterprise storage system (ZFS, NAS/SAN, HPE, etc) Strong Linux system administration and open-source technology background Solid understanding of networking protocols, architectures, and fundamentals Familiarity with Salesforce Service Cloud is a plus Experience with scripting (Bash, PowerShell) is a plus Excellent written and verbal communication with a customer-first mindset Strong organizational skills and ability to manage multiple cases while meeting SLAs Skilled in translating technical findings into clear, customer-facing updates Team-oriented with effective documentation and collaboration habits Benefits Competitive salary offer Qualification for an incentive bonus program after successfully completing 6 months in the company. Comprehensive package of benefits including health, dental, vision, paid time off, and stock options. #J-18808-Ljbffr
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Security Engineer Tier 1
2 weeks ago
, , Philippines Rest Solution Corp Full timeAbout the job Cybersecurity Engineer Tier 1 Company Overview REST Solution offers a full range of outsourced IT support and cybersecurity services at a fair price. We are committed to help companies scale and grow by streamlining IT operations, minimizing downtime and improving productivity. In the process, we also help companies save costs and plan for...
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Technical Support Representative
1 week ago
, Metro Manila, Philippines Buscojobs Full timeHelp Desk Posted 1 day ago Job Description We Are Hiring: Customer Care Support Qualifications: Willing to work on a graveyard shift With or without experience Bachelor's degree holder (any course) Willing to be assigned at BGC, Taguig Job Type: Full-time Life insurance Help Desk Analyst Posted 1 day ago Job Description Company Description...
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Tier 1 Technical Support Specialist
3 weeks ago
, Metro Manila, Philippines Buscojobs Full timeOverview Tier 1 Technical Support Specialist jobs in Pasay Job Description With or Without BPO experience Career shifters are welcome High school graduates are welcome With good English communication skills MUST not be currently employed/studying Willing to attend Zoom Interview Salary : Php14,000.00 - Php25,000.00 per month Schedule : 8 hour shift Ability...
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Security Engineer Tier 2
3 weeks ago
, , Philippines Rest Solution Corp Full timeWe are seeking a skilled and experienced T2 Security Engineer to join our cybersecurity team. As a T2 Security Engineer, you will be responsible for implementing and maintaining security measures to protect our organizations systems, networks, and data and our customers. You will play a crucial role in monitoring security events, conducting incident...
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Technical Support Representative
1 week ago
, Metro Manila, Philippines Buscojobs Full timeCustomer Care Support We Are Hiring: Customer Care Support Qualifications: Willing to work on a graveyard shift With or without experience Bachelor's degree holder (any course) Willing to be assigned at BGC, Taguig Job Type: Full-time Life insurance Help Desk Analyst Company Description IT BY DESIGN provides MSP-focused technical resources to help...
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Customer Support Representative, Tier 1
3 weeks ago
, Metro Manila, Philippines Buscojobs Full timeCustomer Support Representative Tier 1 Makati, National Capital RegionAsia Systems Group, Inc. Posted today Job Description Job responsibilities: handle various IT related jobs at the office such as installation of software, deployment of machines such as laptops and desktops, networking, troubleshooting of user issues and other regular IT jobs Acts as data...
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Technical Support Specialist
1 week ago
, Pampanga, Philippines Buscojobs Full timeTechnical Support Specialist Tier II – Porac/Pampanga (Sample) Technical Support Specialist Tier II jobs in P... Posted today Job Description Desktop Support Engineer is responsible for repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problems in a timely and...
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Tier 1 Technical Support
3 weeks ago
, Metro Manila, Philippines Buscojobs Full timeJob Listings Overview Tier 1 Technical Support Omni Channel roles across multiple locations (e.g., Makati, Taguig, Manila, Mandaluyong, Cavite, Laguna) and employers. Roles are a mix of on-site and remote opportunities with varying shifts and benefits. This description consolidates the responsibilities, qualifications, and job details found in the postings...
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Itsd Tier 2 Technical Support Specialist
1 week ago
, , Philippines Buscojobs Full timeWe Are Hiring: Customer Care Support Help Desk Posted today Job Description Qualifications: Willing to work on a graveyard shift With or without experience Bachelor's degree holder (any course) Willing to be assigned at BGC, Taguig Job Type: Full-time Life insurance Help Desk Analyst Posted today Job Description Company Description IT BY...
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L3 Technical Support Engineer
1 week ago
, Metro Manila, Philippines Buscojobs Full timeJob Descriptions The provided HTML contains multiple job descriptions. Below are the refined versions of each, focusing on the key aspects of the roles. L3 Technical Support Engineer We are seeking a Technical Support Engineer to serve as the first point of contact for incidents, problems, and changes in line with ITIL best practices. The ideal candidate...