Specialist Accounts Receivable

5 days ago

Mandaluyong, Philippines Emerson Full time

In This Role, Your Responsibilities Will Be: Efficiently perform credit and collection activities for Emerson's customers by adhering to the collections' roadmap, regularly reviewing open or active accounts for collection efforts, and preparing and communicating monthly statements of accounts to all assigned customers promptly. Identify, validate, and log customer disputes to initiate resolution and escalation. Perform initial investigation and communicate findings with the proper owners or resolvers. Support workflow to achieve or exceed identified metric goals such as past-due reduction, cash collection, and dispute management. Assist cash application specialists by reviewing received payments and customer remittance advice related to assigned accounts and providing accurate invoice details and supporting documents for proper payment allocation. Allocate payments against invoices, which include all payment types (wire, credit card, ACH, etc.). Monitor advance payments and coordinate with the business units to ensure that invoices are raised immediately. Who You Are: You have a strong drive for results and exhibit passion and enthusiasm to get things done. You are proactive and highly innovative in approaching problem-solving efficiently. You can proficiently communicate ideas and influence both internal and external customers. You're interpersonally savvy and able to collaborate and efficiently work with people at any level. For This Role, You Will Need: Bachelor’s degree in Business or Finance-related courses. 1 year of experience in a collection or accounts receivable role. Excellent computer skills with working knowledge of Microsoft Office and SharePoint Willingness to work on a permanent night shift schedule. Preferred Qualifications That Set You Apart: At least 1-2 yrs experience in a collection or accounts receivable role or BPO Our Culture & Commitment to You: At Emerson, we are committed to creating a global workplace that supports diversity and embraces inclusion. We are dedicated to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. #J-18808-Ljbffr

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