(Career Shifter) Specialist

3 weeks ago

Cebu City, Philippines JPMorgan Chase & Co. Full time

Cebu, Central Visayas, Philippines Job Information Job Identification Job Category Account Service Business Unit Consumer & Community Banking Posting Date 04/19/2025, 05:08 AM Locations Cebu, Central Visayas, Philippines Job Schedule Full time Job Description At JPMorganChase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day. As a Call Center Customer Service Specialist within the Fraud Collections Retail & Card Services team, you will be responsible for delivering exceptional service to our valued customers. Your primary responsibilities will include expertly handling customer inquiries, which will enhance your communication and problem-solving skills. You will be crucial in managing various customer transactions, such as fraud investigations, collections, payments, and loans, contributing to a dynamic and engaging work environment. This role offers an excellent opportunity to develop your customer service skills while contributing to the success of our team. Job Responsibilities Works in a call center environment that requires 100% phone-based customer interaction Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers Communicate with customers in a metrics-driven environment Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment Take ownership of each customer interaction while treating them with respect and responding with empathy Work both independently and in a team environment Abide by all applicable regulatory and departmental practices and procedures Required qualifications, capabilities, and skills: Computer experience required, utilizing multiple computer applications in a Windows-based environment Completed at least 2 years in college or, Completed the K-12 Curriculum or, High school graduate with 1 year customer-interfacing work experience or, Completed a 2-year vocational/certificate course with 1 year customer-interfacing work experience Preferred qualifications, capabilities, and skills Ability to multitask using a computer and simultaneously provide customer support Comfortable in a fast-paced, consistently changing environment Previous experience working in a Hospitality, Restaurant or Retail industry Have a passion for helping people by solving problems, presenting, and explaining solutions Work Schedule: Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends, or night shifts/US-friendly shifts.Specific schedule information will be provided by the Recruiter. This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours. #J-18808-Ljbffr

  • (Career Shifter) Specialist

    1 week ago

    Cebu City, Philippines JPMorganChase Full time

    At JPMorganChase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day. As a Call Center Customer Service Specialist within the Fraud Collections Retail & Card Services team, you will be responsible for...

  • Admin and Verification Specialist

    7 days ago

    Quezon City, National Capital Region, Philippines Viventis Search Asia Full time ₱20,000 - ₱25,000 per year

    Join Our Partner as a Admin and Background Check Specialist Open to fresh graduates and career shifters as wellLocation: Vertis North, Quezon CityWork Arrangement: Full OnsiteShift: Night ShiftSalary: Up to ₱25,000 Basic Pay (depending on experience)About the Role:We are seeking a detail-oriented and organized General Verification Specialist to join our...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines TREXAN CAREER SYSTEMS Full time ₱240,000 - ₱324,000 per year

    Job Opening: Customer Service Representative Location: Cebu IT Park (Onsite) Salary Package: Up to ₱27,000 per month + Benefits +15K Sign on Bonus Hiring Process: VirtualWe are currently seeking Customer Service Representatives to join our growing team in Cebu IT Park. This is an excellent opportunity for individuals who are eager to start or advance...

  • Admin and Verification Specialist

    7 days ago

    Quezon City, National Capital Region, Philippines Viventis Search Asia, Inc Full time ₱220,000 - ₱300,000 per year

    Join Our Partner as a Admin and Background Check Specialist Open to fresh graduates and career shifters as wellLocation: Vertis North, Quezon CityWork Arrangement: Full OnsiteShift: Night ShiftSalary: Up to ₱25,000 Basic Pay (depending on experience)About the Role:We are seeking a detail-oriented and organized Admin and Background Check Specialist to join...

  • Data Entry Specialist- Cebu | Learn as You Earn!

    3 weeks ago

    Cebu City, Philippines Work Avenue and Business Solutions Incorporated Full time

    Are you detail-oriented, organized, and ready to begin a career in a professional office setting? We are looking for Data Entry Specialists to join our growing team in Cebu . This is an entry-level position ideal for new graduates and career shifters who want to build foundational office skills in a supportive and growth-oriented environment. As part of our...

  • Compensation and Career Development Specialist

    4 weeks ago

    Cebu City, Philippines GoTeam Full time

    Compensation and Career Development Specialist GoTeam Cebu, Central Visayas, Philippines Join or sign in to find your next job Join to apply for the Compensation and Career Development Specialist role at GoTeam Compensation and Career Development Specialist GoTeam Cebu, Central Visayas, Philippines 1 day ago Be among the first 25 applicants Join to apply for...

  • Senior Property Specialist

    2 weeks ago

    Cebu City, Philippines Shang Properties, Inc. Full time

    Shang Properties, Inc. (SPI) has been a prominent figure in property investment and development in the Philippines since 1987 and was listed on the Philippine Stock Exchange in 1991. With a commitment to excellence, SPI specializes in office and retail leasing as well as residential development. Renowned for its upscale Shangri-La Plaza mall and a...

  • Debt Collection Specialist

    7 days ago

    Mandaluyong City, National Capital Region, Philippines Altair Global Solutions Full time ₱240,000 - ₱288,000 per year

    We are looking for: DEBT COLLECTION SPECIALISTS *20K to 24K salary package*Earn unlimited incentives (depending on performance)*Yearly appraisal*Perfect attendance bonus QUALIFICATIONS:*Must have good English communication skills*Willing to work during night shift*Fresh Graduates/College Undergrads, Senior High and High School Grads are welcome to...

  • Legal Intake Specialist

    3 days ago

    Cebu City, Central Visayas, Philippines LegalMatch Philippines, Inc. Full time ₱250,000 - ₱500,000 per year

    Join our team as a Legal Intake Specialist, helping potential clients take the first critical steps in their legal journey. You will guide prospects through the intake process, follow up after attorney responses, and ensure every qualified lead has the best chance at resolution. Your work directly supports LegalMatch's mission of making legal help more...

  • Legal Intake Specialist

    7 days ago

    Cebu City, Central Visayas, Philippines LegalMatch Full time ₱250,000 - ₱500,000 per year

    Join our team as a Legal Intake Specialist, helping potential clients take the first critical steps in their legal journey. You will guide prospects through the intake process, follow up after attorney responses, and ensure every qualified lead has the best chance at resolution. Your work directly supports LegalMatch's mission of making legal help more...