Customer Support Specialist
3 weeks ago
StratifyIQ Caloocan, National Capital Region, Philippines
Base pay range
Base pay range$6,000.00/yr - $7,200.00/yr
OverviewWe are looking for a skilled Customer Support Specialist with a strong background in real estate to manage customer interactions, troubleshoot technical issues, and support clients in maximizing the use of our SaaS platform. This role requires proactive learning and technical setup in a testing environment, occasional quality assurance tasks, and escalating complex issues to the designated lead.
Responsibilities- Handle inbound/outbound calls, including escalations and troubleshooting
- Manage dashboard setup in a test environment, providing feedback to the development team
- Conduct quality assurance tasks during downtime for continuous product improvement
- Follow escalation protocols, alerting the designated manager for critical issues
- Complete training: 40 hours over two weeks, including video sessions, mentoring, and role-playing exercises
- Real estate background with strong communication skills
- Experience with technical troubleshooting in a SaaS environment
We are specifically looking for candidates located in either the Philippines or Colombia who are currently working at (or have had 12+ months experience with) the following companies:
- Lone Wolf
- Homes.com
- Realtor.com
- Zillow
-
Customer Support Specialist
11 hours ago
Quezon City, Philippines Outwork Staffing Full timeOverview Location: Fully Remote (Philippines) Schedule: AEST or PH Time (Thursday to Monday) Salary: $1,200 – $1,400 USD/month A dynamic church-focused website builder specializing in web management and design solutions is seeking a reliable Customer Support Specialist to manage support tickets and ensure an excellent customer experience. This role...
-
Customer Support Specialist
2 weeks ago
Quezon City, National Capital Region, Philippines Risewave Consulting, Inc. Full time $104,000 - $130,878 per yearAbout the Role:We are hiring aCustomer Support Specialistto join our dynamic 24/7 operations team. This role involves monitoring refrigeration and HVAC systems for food retail clients, identifying potential issues, and ensuring timely communication and resolution through technical support and customer service.Perfect for candidates with strong analytical...
-
Customer Support Specialist
3 weeks ago
Quezon City, Philippines Risewave Consulting, Inc. Full timeWe are hiring a Customer Support Specialist to join our dynamic 24/7 operations team. This role involves monitoring refrigeration and HVAC systems for food retail clients, identifying potential issues, and ensuring timely communication and resolution through technical support and customer service. Perfect for candidates with strong analytical skills,...
-
Customer Support Specialist
2 weeks ago
Quezon City, National Capital Region, Philippines Comrise Full time ₱240,000 - ₱300,000 per yearAbout the Role:We are hiring a Customer Support Specialist to join our dynamic 24/7 operations team. This role involves monitoring refrigeration and HVAC systems for food retail clients, identifying potential issues, and ensuring timely communication and resolution through technical support and customer service.Perfect for candidates with strong analytical...
-
Customer Support Specialist
3 weeks ago
Quezon City, Philippines GPC Philippines Corporation Full timeOverview GPC Philippines Corporation is currently seeking a Customer Support Specialist for a US-based client. This position will be working from 8:00 am to 5:00 pm PST and applicable for Philippine-based candidates only . Responsibilities Investigate and resolve inbound customer inquiries across the client's suite of products and services, including email...
-
Customer Support Specialist
1 week ago
Quezon City, Philippines Tavor Perry Full timeWe’re looking for a Customer Support Specialist who’s reliable, tech-savvy, and confident on the phone. You’ll be the first point of contact for clients and leads, handling inbound calls, booking jobs, and ensuring every customer enjoys a smooth, professional experience. If you can stay calm under pressure, communicate clearly, and work flexible...
-
Customer Support Specialist
3 weeks ago
Quezon City, Philippines Sinch Full timeAt SimpleTexting, we’re seeking a hard-working Customer Support Specialist to help customers troubleshoot tricky (and not-so-tricky) problems all day, every day. The ideal candidate is comfortable switching gears quickly, and passionate about helping people. We pride ourselves on amazing customer service. In this role, you’d be the heart and soul of...
-
Customer Support
5 days ago
Quezon City, National Capital Region, Philippines GameOne PH Full time ₱150,000 - ₱250,000 per yearCustomer Support : Refunds & Returns Specialist Cubao, Quezon CityQualifications:College level or graduateAt least 1 year customer service experience (E-commerce/Retail/Financial Services preferred)Strong problem-solving & communication skillsDetail-oriented, patient, and professionalJob Highlights:Process returns & refundsInvestigate disputed...
-
Customer Support Specialist
10 hours ago
Cebu City, Philippines Dynata Full timeOverview Dynata Cebu, Central Visayas, Philippines Customer Support Specialist Dynata Cebu, Central Visayas, Philippines 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Dynata Customer Support Specialist We are seeking a proactive and customer-focused Customer...
-
Customer Support Specialist
3 days ago
Cebu City, Central Visayas, Philippines Dynata Full time ₱600,000 - ₱1,200,000 per yearCustomer Support SpecialistWe are seeking a proactive and customer-focusedCustomer Support Specialistto join our growing Customer Care Support team. This role is responsible for delivering exceptional process and product-related assistance to our business clients, ensuring their satisfaction and success with our solutions. The ideal candidate will have...
