Cloud Service Desk Engineer

6 days ago

Manila, Philippines Tyler Technologies Full time

Join to apply for the Cloud Service Desk Engineer role at Tyler Technologies

Overview

Cloud Service Desk Engineer (AWS / DevOps Career Growth) – Join Tyler Technologies and be part of our ERP Cloud Platform team, supporting the AWS-powered infrastructure behind local government and school ERP systems. This role combines internal service desk support with hands-on exposure to cloud operations, automation, and DevOps best practices, perfect for technical support professionals who want to advance into cloud engineering.

What you’ll Do
  • Resolve internal service desk tickets related to AWS-hosted environments.
  • Troubleshoot cloud infrastructure, CI/CD, and application issues.
  • Document solutions in Confluence and manage tasks in Jira.
  • Participate in on-call rotations to maintain cloud system reliability.
  • Learn and assist in AWS automation, Infrastructure as Code, and monitoring tools.
What We’re Looking For
  • Service desk or technical support background.
  • Strong communication and documentation skills.
  • Familiarity with Jira & Confluence.
  • Interest or basic skills in AWS, Linux/Windows administration, Bash/Python scripting.
Why Join Us
  • Hands-on training with AWS, automation tools, and DevOps pipelines.
  • Clear career path from service desk to cloud engineering.
  • Be part of a mission-driven company improving public sector efficiency.
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • Software Development
#J-18808-Ljbffr

  • Cloud Service Desk Engineer

    3 weeks ago

    Manila, National Capital Region, Philippines Tyler Technologies Full time

    Join to apply for the Cloud Service Desk Engineer role at Tyler TechnologiesOverviewCloud Service Desk Engineer (AWS / DevOps Career Growth) – Join Tyler Technologies and be part of our ERP Cloud Platform team, supporting the AWS-powered infrastructure behind local government and school ERP systems. This role combines internal service desk support with...

  • Senior Cloud Engineer

    1 week ago

    Manila, National Capital Region, Philippines Senzu Cloud Full time ₱1,200,000 - ₱2,400,000 per year

    SummarySenzu Cloud is currently seeking a passionate, experienced and motivated professional to fill the role of a Cloud Engineer in our Philippines location or remote. This person will play a crucial role in helping organizations migrate their applications to the cloud, optimize their cloud infrastructure, and drive successful cloud initiatives. Their...

  • Service Desk Engineer

    2 weeks ago

    Manila, National Capital Region, Philippines Zenzero Full time

    Service Desk EngineerThe Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. You will provide exceptional standards of support to customers, across a variety of products, services and platforms. You will work with the Lifecycle Coordinator(s) and Service Desk Manager, to ensure tickets...

  • Service Desk Engineer

    6 days ago

    Manila, Philippines OSI Digital Full time

    OSI Digital Manila, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Service Desk Engineer role at OSI Digital OSI Digital Manila, National Capital Region, Philippines 2 weeks ago Be among the first 25 applicants Join to apply for the Service Desk Engineer role at OSI Digital Get AI-powered advice on this...

  • It Service Desk

    2 days ago

    , Metro Manila, Philippines Buscojobs Full time

    Overview Makati, National Capital Region; Taguig; Cainta, Rizal; Las Piñas; and other locations in the National Capital Region are listed with IT Service Desk and related roles. The postings describe temporary IT service desk/desk lead opportunities with varying locations and standard benefits. All postings note posted today and include basic role...

  • Service Desk Engineer

    2 weeks ago

    Manila, National Capital Region, Philippines Booth and Partners Pte Ltd Full time $70,000 - $120,000 per year

    Job Summary: We are seeking a skilled Service Desk Engineer to deliver proactive and responsive support, ensuring smooth issue resolution and appropriate escalation when necessary. This role requires strong technical abilities and clear communication to create value for clients by providing excellent service and upholding our organization's...

  • PS Expert Service Desk Specialist

    6 days ago

    Manila, Philippines RingCentral Full time

    ****PS Expert Service Desk Specialist****Say hello to possibilities.Join the RingCentral Professional Services team as an Expert Service Desk Specialist and help support our partners in delivering top-notch customer implementations of the RingCentral Office platform. You will work collaboratively with our Partners to ensure the implementation of their...

  • Senior It Service Desk Engineer

    2 days ago

    , Metro Manila, Philippines Buscojobs Full time

    Senior IT Service Desk Engineer Location: 1229 Makati City, National Capital Region Job Description Permanent Responsibilities Setup and maintain virtual applications environments Manage firewall, routing and switching Supervise monitoring systems and take appropriate actions upon alarm Resolve technical issues within prescribed Service Level Agreement...

  • IT Service Desk Manager

    3 weeks ago

    Manila, National Capital Region, Philippines Excis Compliance Full time

    OverviewWE'RE HIRING FOR AN IT SERVICE DESK MANAGER AT MANILAExcis is a global IT support leader, driven by innovation and collaboration. We're looking for an IT Service Desk Manager to serve in a crucial frontline role, responsible for coordinating the successful delivery of IT field services to our internal IT team. This is a strategic leadership role that...

  • IT Help Desk Engineer

    3 days ago

    Manila, National Capital Region, Philippines BTSE Full time ₱900,000 - ₱1,200,000 per year

    About BTSENogle PHP is a specialized service provider dedicated to delivering a full spectrum of front-office and back-office support solutions, each of which are tailored to the unique needs of global financial technology firms. Nogle PHP is engaged by BTSE Group to offer several key positions, enabling the delivery of cutting-edge technology and tailored...