Sales Enablement

This is a remote position.

Ideal Candidate Profile

The ideal candidate for this role is not simply a top-performing salesperson, but someone who thrives in building structure, coaching others, and improving processes. They should bring strong knowledge of sales fundamentals while being passionate about coaching both team members and leaders. This person is highly skilled in designing training materials, creating clear sales and customer service processes, and building playbooks that empower teams to succeed. They must also be empathetic and motivating, with a strong commitment to reinforcing company culture, DEI, and respectful communication. Experience in consultative or healthcare-related sales is a strong plus, as this role requires balancing sales performance with compassionate client care. Analytical ability is also important, as the specialist will track metrics, identify bottlenecks, and implement improvements that help the team grow sustainably.

Job Description – Sales Enablement Specialist (Contractor)

Position Title: Sales Enablement Specialist
Department: HR & People Operations (in collaboration with Sales)
Reports To: HR & People Operations Manager
Type: Contractor (remote)
Country to target: South Africa, Brazil, Chile, Philippines
Pay: Depending on experience.

Position Purpose

The Sales Enablement Specialist will strengthen the sales team by building processes, training, and coaching programs that support both performance and culture. While this role does not involve direct selling, it plays a critical part in ensuring the sales team has the right tools, guidance, and environment to succeed. Reporting under HR & People Operations, the specialist will focus on leadership development, empathy-driven training, and culture reinforcement, while aligning closely with Sales to ensure consistency and results.

Key Responsibilities

• Process & Structure : Develop and document clear sales and customer service workflows, scripts, and playbooks.
• Create training manuals and structured onboarding programs for both sales reps and leaders.
• Standardize processes to improve efficiency, accountability, and client experience.

Training & Coaching

• Deliver regular training sessions on sales skills, customer service, and leadership.
• Provide ongoing coaching to sales reps and managers, focusing on motivation and team culture.
• Build leadership development programs for managers promoted from within.

Culture & DEI Reinforcement

• Ensure that sales training and leadership coaching reflect company values of empathy, respect, and inclusion.
• Help implement DEI initiatives into day-to-day practices and client interactions.
• Support HR in driving a healthy and motivating workplace culture.

Analytics & Continuous Improvement

• Monitor sales KPIs, training effectiveness, and team engagement.
• Identify bottlenecks and recommend data-driven solutions.
• Provide insights to HR and Sales leadership for decision-making.

Requirements Qualifications

• Proven experience in sales enablement, sales training, or leadership development.
• Strong knowledge of consultative sales and customer experience principles.
• Excellent communication, facilitation, and coaching skills.
• Empathetic and motivating approach with passion for people development.
• Strong organizational and analytical skills.
• Preferred: Experience in a leadership role, or demonstrated ability to coach and train leaders.
• Preferred: Background in healthcare or professional services sales.

Engagement Details

• Contractor position, remote.
• Works closely with HR & Sales leadership.
• Working Hours: 8 am - 5 pm Pacific Time
• Compensation based on experience and location.

Benefits

Why Join Us?

• 100% remote – work from anywhere
• Make a difference – strengthen a sales team that connects people with mental health care
• Supportive, inclusive team environment

Perks & Benefits

• Annual paid time off
• Paid US holidays
• Paid birthday off
• Monthly health stipend

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