Platform Architect

15 hours ago

Cebu City, Philippines Ad Astra Consultants Full time

Platform Architect – ServiceNow | Philippines (Hybrid) Are you an experienced ServiceNow Architect with a passion for driving platform governance, automation, and service management excellence? Join our dynamic team and help shape the future of enterprise IT platforms Must-Have Skills & Responsibilities 10–12 years of experience in developing, publishing, and maintaining Service Catalogues . Strong verbal and written communication skills. Identify automation opportunities and manage their implementation. Collaborate with platform squads to assess ServiceNow and related Service Management tools (Monitoring, CMDB, etc.) for architecture design, deployment risks, and standards alignment. Embed governance controls and standards in all platform rollouts through design and release checkpoints. Recommend tool rationalization strategies across the ecosystem to eliminate redundancies and maintain platform integrity. Maintain inventory of key platform tools (ITSM, Monitoring, CMDB) with defined ownership and SLAs. Establish governance for shared services including ownership models, performance targets, and compliance policies. Define and document integration architecture for non-cloud-native components; create blueprints and integration standards. Conduct regular platform audits to ensure continued architectural alignment and compliance. Good-to-Have Strong understanding of Service Management and Service Integration . ITIL 4 Foundation or ITIL V3 Foundation certification. Basic project management experience. Location: Philippines (Hybrid) #J-18808-Ljbffr

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