SAP Order to Cash

SAP Order-to-Cash (OTC) Lead Position ID: J | Category: ERP/CRM/Tools | Location: Taguig City | Work setup: Hybrid (3 days/week onsite) | Salary: Php 150,000 (max) | Work schedule: EMEA/Mid-shift | Experience required: 8-10 years | Headcount: 1 Non-negotiables 8+ years of experience in SAP with a specialization in Order-to-Cash (OTC) processes. Expertise in both ECC and SAP S/4HANA environments with a focus on support and enhancements. Deep understanding of Sales Order Management, Pricing, Delivery, and Billing. Strong integration knowledge with SAP FICO, MM, and other modules. Must not be a present or former employee of CGI. Must also not be a job hopper who works for less than a year per company. Position Description We are looking for an experienced and client‑focused SAP Order‑to‑Cash (OTC) Lead to support and continuously enhance our client’s SAP OTC solution. This role is dedicated to providing functional support, process optimization, and solution stability within a complex, global SAP environment. Duties and Responsibilities Act as the primary functional lead for the client’s SAP OTC landscape, ensuring seamless day‑to‑day support and system stability. Manage and resolve incidents, service requests, and enhancements in collaboration with the client and internal support teams. Analyze and troubleshoot complex OTC issues across modules including Sales, Pricing, Billing, Credit Management, and Logistics Execution. Drive continuous improvement initiatives by identifying process optimization and automation opportunities within OTC. Coordinate with cross‑functional teams (FI/CO, MM, PS, and Technical) to ensure integrated and efficient end‑to‑end solutions. Support period‑end and quarter‑end closing activities, ensuring timely and accurate order‑to‑cash processing. Prepare functional documentation, impact assessments, and test scripts for change requests and system updates. Lead and mentor your team to support resources to ensure high‑quality, consistent service delivery. Maintain strong client relationships, providing proactive communication and advisory support. Required Qualifications 8+ years of experience in SAP with a specialization in Order‑to‑Cash (OTC) processes. Expertise in both ECC and SAP S/4HANA environments with a focus on support and enhancements. Deep understanding of Sales Order Management, Pricing, Delivery, and Billing. Strong integration knowledge with SAP FICO, MM, and other modules. Proven ability to lead workstreams independently in a client‑facing support environment. Strong analytical and problem‑solving skills with a proactive and service‑oriented mindset. Excellent communication and stakeholder management skills, including experience interacting directly with clients. Familiarity with ITIL service management processes. Must be amenable to working onsite 2‑3 days in McKinley, Taguig, on a mid‑shift schedule. Should not be a job hopper who stays for less than a year per company. Must not be a present or former employee of CGI. Skills Order‑to‑Cash SAP R/3 SAP SCM Pre‑Screening Questions How many years of experience do you have in SAP with a specialization in Order‑to‑Cash (OTC) processes? Rate your knowledge and proficiency in ECC and SAP S/4HANA environments with a focus on support and enhancements (1‑10). Rate your familiarity with ITIL service management processes (1‑10). Do you have knowledge with SAP FICO, MM, and other modules? What was your last drawn salary? What is your salary expectation? Are you amenable to working on a hybrid setup in Taguig with a mid‑shift schedule? When are you available to start once hired? Seniority Level Mid‑Senior level Employment Type Full‑time Industries Software Development Location Taguig, National Capital Region, Philippines (McKinley, Taguig) #J-18808-Ljbffr