Call Center Quality Analyst

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including...

About the role We are seeking a Call Center Agent to join our team at AUGUSTIN INTERNATIONAL CENTER, INC.' in Putatan Muntinlupa City Metro Manila. This is a full-time position, and we're looking for candidates who are available to start immediately without the need for a final interview.What you'll be doingResponding to inbound calls from customers and...

CALL CENTER TRAINER (Permanent WFH) Starting salary: PHP 18,000 - PHP 23,000(Please apply only if the salary offer meets your expectations.) Job Description Conduct effective training sessions for trainees. Collaborate with co‑trainers, managers, and other leaders. Identify training needs and develop training plans based on business objectives and...

Call Center Supervisor (Internal Job Posting)Position SummaryThe Call Center Supervisor will be directly responsible for overseeing day-to-day call center operations, with a specific emphasis on revamping and driving the Quality Assurance (QA) program. This role requires a hands-on leader who will serve as a Subject Matter Expert (SME), conduct and track QA...

Company Overview One Call Solutions is a leading in-house provider of comprehensive business solutions. We are dedicated to creating a supportive and thriving work environment for our employees by offering a unique "stay-in" arrangement. Our model is designed to eliminate the logistical and financial burdens associated with daily commuting and living...

OverviewResponsibilities• Monitoring of Calls calls per day• Daily/weekly/monthly reports and other communication materials to highlight quality metric performance achievements and identify areas of opportunities• Input data pertinent to quality measurement database systems for capturing, analyzing, and providing timely and accurate reporting on call...

We are hiring for BPO Quality Analysts ASAPLocation is either BGC or Masinag, AntipoloShifting ScheduleSalary is up to 35KRequirements:At least HS Grad1-2 years QA background in a call center environmentMust have handled an International Financial AccountGood commsCan start ASAP

Responsibilities Monitoring of Calls – 15-30 calls per day Daily/weekly/monthly reports and other communication materials to highlight quality metric performance achievements and identify areas of opportunities Input data pertinent to quality measurement database systems for capturing, analyzing, and providing timely and accurate reporting on call center...

Position Type :Full timeType Of Hire :Experienced (relevant combo of work and education)Education Desired :General Equivalency DiplomaAs the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate...

Call CenterTechnical Support Representative MCI Copenhagen, Capital Region of Denmark, Denmark Join or sign in to find your next job Join to apply for the Call CenterTechnical Support Representative role at MCI Call CenterTechnical Support Representative MCI Copenhagen, Capital Region of Denmark, Denmark 1 week ago Be among the first 25 applicants Join to...