Gaming Assistant/ Cashier

3 weeks ago

Valenzuela, Philippines Buscojobs Full time

Customer Service - Genpact (Process Developer, Customer Service)

Inviting applications for the role of Process Developer, Customer Service. In this role, you will support customers in English via calls and emails.

Responsibilities

  • Receive and respond to customer calls, emails and chats; capture and verify required information
  • Support customer enquiries with empathy regarding financial products and services in an efficient and timely manner
  • Resolve customer issues and concerns in a professional and efficient manner
  • Maintain accurate records of customer interactions and resolutions
  • Effectively communicate solutions and recommendations to clients
  • Stay up to date with product and service offerings to provide accurate information to customers
  • Meet or exceed established performance metrics, such as response time and customer satisfaction
  • Meet or exceed quality assurance targets
  • Effective Client Account Management to drive client advocacy

Minimum Qualifications

  • High School or Senior High School Graduate
  • Customer service experience, preferably in financial services
  • Strong written and verbal communication skills
  • Strong numeracy and problem-solving skills
  • Ability to work in a fast-paced environment and handle a high volume of customer inquiries
  • Strong attention to detail and ability to maintain accurate records; positive and professional attitude
  • Open to flexible schedule, including evenings and weekends

Preferred Qualifications / Skills

  • Communication (written / insights synthesis and reporting in a presentation)
  • Decision making / critical thinking

About Genpact

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex/age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process.

Benefits

  • Flexible schedule and remote work options
  • Training and development opportunities

Location

Remote or specified location as noted in the posting

Customer Service

Posted today

Sample Role – Customer Service (Other postings)

Multiple customer service roles posted, including:

  • Involves handling inbound/outbound calls, inquiries, and orders
  • Support in telecommunications, food service, or finance industries
  • Requires strong communication, problem solving, and ability to work in fast-paced environments

General requirements across postings

  • High School or higher education
  • Remote work availability or on-site as specified
  • Experience in customer service or BPO preferred
  • Proficiency with CRM or scheduling software often required
#J-18808-Ljbffr

  • Store Assistant for Valenzuela Branch

    6 days ago

    Valenzuela, Philippines Aguila Auto Glass Full time

    General Duties & Responsibilities:Responsible for the recording of all store's cash and accounts receivable transactions and ensuring proper safekeeping of all store assets and disbursement of fundsAssist the Store SupervisorQualifications:Graduate of Accountancy, Management, or MarketingWith at least two (2) years of work experience in sales or retail, and...

  • Accounting Assistant Receivables

    4 days ago

    Valenzuela, Philippines Filinvest Group Full time

    The Accounting Assistant - Receivables is in charge of the regular billings of the Condominium Corporations and Homeowners Associations dues and other charges. He/She is responsible in processing timely and correct statement of accounts (SOA) and preparation of reliable and accurate monthly reports such as aging of receivables and collection efficiency...

  • Accounting Assistant Receivables

    1 week ago

    Valenzuela, Philippines Filinvest Group Full time

    The Accounting Assistant - Receivables is in charge of the regular billings of the Condominium Corporations and Homeowners Associations dues and other charges. He/She is responsible in processing timely and correct statement of accounts (SOA) and preparation of reliable and accurate monthly reports such as aging of receivables and collection efficiency...

  • Accounting Assistant Receivables

    1 week ago

    Valenzuela, Philippines Filinvest Group Full time

    The Accounting Assistant - Receivables is in charge of the regular billings of the Condominium Corporations and Homeowners Associations dues and other charges. He/She is responsible in processing timely and correct statement of accounts (SOA) and preparation of reliable and accurate monthly reports such as aging of receivables and collection efficiency...

  • Accounting Assistant Receivables

    7 days ago

    Valenzuela, Philippines Filinvest Group Full time

    The Accounting Assistant - Receivables is in charge of the regular billings of the Condominium Corporations and Homeowners Associations dues and other charges. He/She is responsible in processing timely and correct statement of accounts (SOA) and preparation of reliable and accurate monthly reports such as aging of receivables and collection efficiency...

  • Service Crew/Cashier

    6 days ago

    Valenzuela Central Post Office - Malinta, Philippines LUCKYRICH TRADING CO. (Remillys Yema Cake) Full time ₱150,000 - ₱250,000 per year

    Customer Service:Greeting customers and providing a welcoming atmosphere.Taking orders accurately and efficiently.Answering customer questions about menu items and specials.Addressing customer complaints and queries promptly and professionally.Ensuring customer satisfaction with their dining experience.Assisting with food preparation, such as packaging...

  • Store Supervisor

    6 days ago

    Valenzuela, Philippines Logos Fuel Retailing Full time ₱19,500 - ₱234,000 per year

    Job Overview:The Store Supervisor is the front-line employee primarily responsible in ensuring the proper planning, implementation and monitoring of operations activities geared towards satisfying customers and achieving profits and revenue targets of the storeResponsibilities and Duties (Store Operations Management)Selling and Customer ManagementGreets...

  • Store Crew

    6 days ago

    Valenzuela, Philippines Staff Hire PH Full time ₱192,000 per year

    Company: [STAFFHIREPH]Job Position: Store CrewJob Type: Full-TimeJob Overview:We are looking for Service Crew members to join our bakery team The role includes assisting customers, operating the cashier, and performing basic cake lettering. If you're creative, friendly, and eager to learn, we'd love to hear from youKey Responsibilities:- Assist in cake...

  • Sales Associate

    6 days ago

    Valenzuela, Philippines Wak EZ Retail Corp (CROCS Footwear) Full time ₱120,000 - ₱155,000 per year

    Primary duty is to produce sales; do suggestive sellingEnsure that the customers are well attended to in terms of customer service assistancePerforms cashiering functionsEnsure safety of store money on hand and daily collectionCheck that all merchandise are properly arranged and displayed in the selling areaMonitor the cleanliness and orderliness of the...