Remote Chat Support Associate – Philippines
3 days ago
Job Summary Houston Skilled Consultancy is seeking a dedicated and customer-focused Remote Chat Support Associate to join our dynamic team in the Philippines. The ideal candidate will handle customer inquiries via live chat, providing timely, accurate, and empathetic responses. This role is crucial in maintaining our companys reputation for exceptional service and support. As part of our 24/7 operations team, you will play a key role in ensuring seamless communication and support for customers around the globe. Key Responsibilities Engage with customers through live chat to resolve inquiries, complaints, and technical issues efficiently. Provide accurate information regarding products, services, and company policies. Escalate complex issues to appropriate departments while maintaining ownership until resolution. Document customer interactions, feedback, and resolutions in the companys CRM system. Ensure adherence to quality and response time standards. Collaborate with team members to improve customer experience and workflow efficiency. Maintain a professional tone and positive attitude in all customer communications. Participate in training sessions and team meetings to stay updated on processes and policies. Required Skills and Qualifications Bachelors degree or equivalent experience preferred. Excellent written communication skills in English (fluency required). Proficient typing speed (at least 40 WPM) with high accuracy. Strong problem-solving and multitasking abilities. Customer-oriented mindset with attention to detail. Ability to remain calm and professional under pressure. Tech-savvy with the ability to learn new tools and software quickly. Experience Minimum of 1 year of experience in a customer support, live chat, or similar role. Experience in working for international clients or BPO settings is a plus. Fresh graduates with strong communication skills are encouraged to apply. Working Hours 24/7 rotational shifts (morning, mid, and night shifts). Flexibility to work weekends and holidays as part of rotational scheduling. Remote / Work From Home – reliable internet connection and quiet workspace required. Knowledge, Skills, and Abilities Knowledge of customer service best practices and communication etiquette. Familiarity with CRM systems and chat platforms (e.g., Zendesk, Intercom, or Freshdesk). Ability to handle multiple chats simultaneously. Strong interpersonal and team collaboration skills. High degree of professionalism, punctuality, and accountability. Benefits Competitive monthly salary with performance-based incentives. Fully remote position – work from the comfort of your home. Paid training and continuous skill development opportunities. Health and wellness benefits after the probation period. Opportunities for career advancement within Houston Skilled Consultancy. Supportive, multicultural, and growth-driven work environment. Why Join Houston Skilled Consultancy At Houston Skilled Consultancy, we believe in empowering our team members to deliver their best work. You will join a supportive global network that values communication, teamwork, and professional growth. We foster a culture of respect, integrity, and innovation—ensuring that every employee feels valued and motivated to make a meaningful impact. How to Apply Interested candidates are invited to submit their updated resume/CV along with a short cover letter explaining their interest in the role.Please send your application to us with the subject line:Application – Remote Chat Support Associate (Philippines) #J-18808-Ljbffr
-
Finance Support Associate
3 weeks ago
San Fernando, Philippines Remote Employee PH Full timeRemote Employee BPO has an outstanding opportunity for you! Role: Finance Support Associate Compensation: Competitive Basic Salary Bonus: 5,000 Perfect Attendance Benefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, and Night Differential Work Schedule: 5-day work week, 9:00 p.m. to 6:00 a.m. Philippine Time Work Setup: WFO (Office-based) Summary The...
-
Xero Bookkeeper and Accountant
3 days ago
San Juan, Philippines REMOTE STAFF, INC. Full timeJob Title: Xero Bookkeeper and AccountantSchedule: 8AM - 5:00PM AWSTStatus: Full-time (40 hours per week) Why Choose Remote Staff? We are hiring for a 100% remote role. For logistical and operational purposes, we are only considering candidates based in the Philippines at this time. 100% Work from Home. No office-based setups. Manage your time efficiently...
-
Finance Support Associate
10 hours ago
San Fernando, Philippines Remote Employee PH Full timeRemote Employee BPO has an outstanding opportunity for you!Role: Finance Support AssociateCompensation: Competitive Basic SalaryBonus: 5,000 Perfect AttendanceBenefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, and Night DifferentialWork Schedule: 5-day work week, 9:00 p.m. to 6:00 a.m. Philippine TimeWork Setup: WFO (Office-based)SummaryThe Finance...
-
Finance Support Associate
11 hours ago
San Fernando, Central Luzon, Philippines Remote Employee PH Full time ₱60,000 - ₱80,000 per yearRemote Employee BPO has an outstanding opportunity for youRole: Finance Support AssociateCompensation: Competitive Basic SalaryBonus: 5,000 Perfect AttendanceBenefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, and Night DifferentialWork Schedule: 5-day work week, 9:00 p.m. to 6:00 a.m. Philippine TimeWork Setup: WFO (Office-based)SummaryThe Finance...
-
Philippines CPA
2 weeks ago
San Juan, Philippines Somewhere Full timeJoin to apply for the Philippines CPA & US Tax Associate - role at Somewhere Join to apply for the Philippines CPA & US Tax Associate - role at Somewhere Position: Tax AssociateType of Contract: Independent ContractorWorking Hours: 8:30am -5:30pm ESTSalary Range: $1.500 USD monthlyAbout The CompanyOur client is a law firm that focuses on IRS and state Sales...
-
Remote Technical Support Representative
4 weeks ago
San Juan, Philippines Mass Markets Full timeRemote Technical Support Representative role at Mass Markets Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service...
-
Proposal Manager
2 weeks ago
San Juan, Philippines TeleTech Holdings, Inc. Full timeBe the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Proposal Manager working remotely in The Philippines, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in...
-
Proposal Manager
2 weeks ago
San Juan, Philippines TTEC Full timeJob Description - Proposal Manager - Remote (045D9) Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Proposal Manager working remotely in The Philippines, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are...
-
French-Speaking Customer Support Specialist
3 weeks ago
San Juan, Philippines TalentPop App Full timeFrench-Speaking Customer Support Specialist Now Hiring: French-Speaking Customer Support Specialist (Voice & Chat) – Work from Home Are you fluent in French and English and have a knack for solving problems and delivering exceptional service? If you’re looking to join a fast‑growing team that values professionalism, growth, and customer satisfaction,...
-
Finance Support Supervisor
10 hours ago
San Fernando, Philippines Remote Employee PH Full timeRemote Employee BPO has an outstanding opportunity for you!Role: Finance Support SupervisorCompensation: Competitive Basic SalaryBenefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, and Night DifferentialWork Schedule: 5-day work week, 9:00 p.m. to 6:00 a.m. Philippine TimeWork Setup: WFO (Office-based)Responsibilities:Monitor and analyze key...
