Sr Operations Manager

7 days ago

Taguig, Philippines Optum, a UnitedHealth Group Company Full time

Work Experience 5+ years of experience in Hospital Revenue Cycle or must undergo process training and pass ramp certification 7+ years of management/leadership experience Thorough understanding of insurance policies and procedures Working knowledge of medical terminology; intermediate to advanced computer skills, including Excel Excellent written and verbal communication Education Bachelor’s degree in business or related field Technical Knowledge Excellent analytical and quantitative skills; ability to develop appropriate methods for collecting, analyzing, and trending data Excellent organizational skills required (ability to multi-task, produce rapid turnaround, and effectively manage multiple projects) High sense of responsibility and accountability; takes ownership and initiative Results-oriented with an eye toward the end-goal and business results as the objective of our projects Ability to think and act; decisiveness, assertion, with ability to achieve results quickly Excellent communication capability; persuasive, inclusive, and encouraging; the ability to listen and understand; ability to elicit cooperation from a variety of resources Adaptable and flexible, with the ability to handle ambiguity and sometimes changing priorities; professional demeanor and positive attitude; customer service orientation Ability to learn, understand, and apply new technologies, methods, and processes Ability to recognize necessary changes in priority of tasks and allocation of resources, and bring them to the attention of leadership, as required Ability to be a self-starter and work independently to move projects forward Ability to work with a variety of individuals in managerial and staff level positions Must possess a personal presence that is characterized by honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Optum and our client organization(s) #J-18808-Ljbffr

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