E-Commerce Customer Support Specialist
2 weeks ago
About the Role: We are looking for a Professional E-Commerce Customer Support Specialist to join our team and provide top-tier assistance to our customers. The ideal candidate is highly skilled in handling customer inquiries, processing returns, managing refunds, and resolving order issues with a polished and professional English accent . Key Responsibilities: Provide exceptional customer support via email and phone, ensuring a seamless customer experience. Process returns and refunds efficiently using Refund Sniper. Manage and resolve customer order issues with professionalism and urgency. Handle FedEx and other carrier claims , ensuring accurate tracking and resolution. Utilize Zendesk, BigCommerce, SellerCloud, and ShipStation to manage tickets and order processing. Maintain detailed records of customer interactions and resolutions. Requirements: Previous experience in e-commerce customer support, preferably in a remote setting. Excellent written and verbal communication skills with a clear, neutral or polished English accent . Proficiency in Zendesk, BigCommerce, SellerCloud, ShipStation, and Refund Sniper is a plus. Ability to problem-solve and handle customer concerns with patience and professionalism. Strong attention to detail and ability to work independently in a remote environment. Why Join Us? Competitive salary and performance-based incentives. Opportunity to work remotely from anywhere. A collaborative and supportive work environment. #J-18808-Ljbffr
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E-Commerce Sales Support Specialist
3 weeks ago
Antipolo, Philippines TalentPop App Full timeJoin TalentPop App as an E-Commerce Sales Support Specialist ! At TalentPop App, we’re redefining how e-commerce brands connect with their customers. We partner with fast‑growing online businesses to provide top‑tier customer service and sales support that enhances every step of the buyer’s journey. We’re looking for a skilled and motivated...
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E-commerce Manager
2 weeks ago
Antipolo, Philippines Remote VA Full timeJob Title: E-commerce Manager Remote | Full-Time | 10:00 AM - 6:00 PM EST (Monday - Friday) Remote VA PH is looking for a highly experienced E-commerce Manager to oversee and optimize our client's Amazon private label operations. This role requires a deep understanding of Amazon Seller Central, FBA processes, and listing optimization. The ideal candidate is...
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E-commerce Graphic Designer
1 week ago
Antipolo, Philippines HireHawk Full timeJob Title: E-commerce Graphic Designer Job Type: Full-Time Contractor Workplace: Remote (PST hours) Schedule: Monday–Friday, 8:00 AM – 5:00 PM PST Compensation: USD $1,300 – $1,800 per month (DOE) At HireHawk, we connect top global creative talent with high-growth U.S. brands. We’re seeking an E-commerce Graphic Designer to elevate visual...
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Antipolo, Philippines Apolloecommerce Full timeOverview Salary Starting Salary 22,000php per month Responsibilities Help customers with orders, complaints and questions about the products we sell Give customers information about products and services, take orders, and process returns Help customers understand the product and answering questions about their purchase/returns Creating reports and searching...
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Sales and Support VA
1 week ago
Antipolo, Philippines TalentPop App Full timeWe're Hiring: Sales and Support Virtual Assistant (VA) Remote | Full-Time | E-commerce Support At TalentPop App, we partner with fast-growing e-commerce brands to deliver exceptional sales and customer support that drives conversions and builds loyalty. We are currently looking for a Sales and Support Virtual Assistant (VA) to join our remote team. Key...
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Shopify eCommerce Specialist
4 days ago
Antipolo, Philippines Activate Talent Full timeJob Title: Shopify eCommerce Specialist Job Type: Full-time / Remote Work Hours: EST Job Overview: We’re helping our client, a highly profitable, pre-IPO cookware brand endorsed by Gordon Ramsay, find an experienced and innovative Shopify eCommerce Specialist to join their digital team. From bootstrap roots to global kitchens, our client is disrupting the...
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Customer Success Team Lead
4 days ago
Antipolo, Philippines TalentPop App Full timeAt TalentPop, we do not just answer tickets; we build competitive advantages for the world's fastest-growing e-commerce brands. We are looking for a Customer Success Team Lead —a highly experienced operational veteran and natural coach—to take ownership of a dedicated client support team and transform daily service into a revenue driver. What You'll Be...
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IT Support Specialist
3 weeks ago
Antipolo, Philippines TaskUs Full time.IT Support Specialist page is loaded## IT Support Specialistlocations: Antipolo, Rizal, Philippinestime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 19, 2026 (30+ days left to apply)job requisition id: R\_2510\_14619****About TaskUs:**** TaskUs is a provider of outsourced digital services and next-generation customer...
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IT Support Specialist
3 days ago
Antipolo City, Calabarzon, Philippines TaskUs Full timeAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
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Ecommerce Customer Support Specialist
8 hours ago
Antipolo, Philippines Sereni Full timeFor Fast-Growing 7-Figure Brand (Shopify eCom) Do you love making customers feel heard, happy, and loyal? Do you handle angry emails like a pro – calm, clear, and solution-focused? Are you the kind of person who writes updates before we ask? If yes, keep reading. Who We Are We’re Sereni – a fast-scaling brand helping overwhelmed parents support their...