Business Insights Lead

9 hours ago

Rizal, Philippines TaskUs Full time

Business Insights Lead – TaskUs TaskUs is a provider of outsourced digital services and next‑generation customer experience to fast‑growing technology companies. We serve clients across social media, e‑commerce, gaming, streaming media, food delivery, ride‑sharing, HiTech, FinTech, and HealthTech. Our People First culture has grown our workforce to approximately 45,000 employees worldwide, with a presence in 23 locations across 12 countries. About This Role As a Business Insights Team Lead, you will mentor and guide your team to deliver data‑driven insights that enable clients and stakeholders to make informed decisions. The role requires strong leadership, analytical expertise, and a passion for developing high‑performing analytics teams. Key Responsibilities Data Entry and Management – Accurately input and maintain data across systems, ensuring quality and consistency through regular audits. Compliance and Security – Enforce data governance policies, monitor and report on data security breaches or non‑compliance, and ensure regulatory adherence. Issue Resolution – Serve as the first line of support for data‑related queries, escalating complex issues to senior analysts or IT teams. Documentation – Maintain detailed records of data processes, incidents, and resolutions; create and update governance documentation and user guides. Reporting – Generate routine reports on data quality, compliance status, and key performance indicators (KPIs). Required Qualifications Background in Data Analytics, Data Science, Business Intelligence, or related fields. Experience managing teams or cross‑functional projects, including direct people management or agile team leadership. At least two years of experience in Consulting, Business Intelligence, Strategy/Insights, or similar roles. Strategic thinker with strong analytical and creative problem‑solving skills. Excellent verbal and written communication abilities, with experience providing constructive feedback and process improvement recommendations. High IT literacy and proficiency with Excel, Power Point, Google apps, and data visualization tools such as Tableau or Power BI. Experience with SQL, Python, ML, data automation, data modeling, and engineering is preferred. Passion for developing Business Insights analysts and enhancing data analytics capabilities. Bachelor’s degree in Business, Business Intelligence, Data Analytics, Statistics, Computer Engineering, Computer Science, Information Technology, or a related field. Strong understanding of customer confidentiality standards. Passionate about technology start‑ups and driving innovation with data. Ability to manage and prioritize across competing requirements. Education / Certifications Bachelor’s degree in ECE, Computer Engineering, Computer Science, Information Technology, or any IT/Computer‑ course. Work Location / Schedule / Travel Remote / Work from Home 3:00 PM to 12:00 AM, Monday to Friday DEI and Equal Opportunity TaskUs is an equal opportunity workplace and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment. If you need reasonable accommodations during the hiring process, please let us know. Application Link Apply through the TaskUs careers page: #J-18808-Ljbffr

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