Office 365 Administrator

3 weeks ago


Philippines Questronix Corporation Full time

Responsibilities

  • Champion the adoption of Office 365 services as appropriate for our business
  • Manage and monitor Office 365 services and desktop support (Laptops)
  • Formulate and create Office 365 SharePoint sites for domain users and external client access
  • Maintain a highly secure system through proper configuration and system access monitoring
  • Troubleshoot and resolve issues with user access to cloud services
  • Monitor and communicate to stakeholders or client the performance of the services.
  • Deliver a consistent process for incident and problem escalation along with resolution
  • Assist with the creation of policies around the proper use of Office 365 services and support.
  • Administer and support Office 365 and MS Exchange policies
  • Administer and support system backup and disaster recovery processes
  • Maintain inventory of equipment and software licenses.
Qualifications
  • Strong analytical and planning skills
  • Good communication and presentation skills
  • Excellent problem-solving skills
  • Progressive experience in a technical help desk or a customer service environment
  • Office 365 administration experience
  • Microsoft certifications is an advantage
  • Willing to be deployed in Ortigas (hybrid)
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