Food & Beverage Supervisor

3 days ago


Quezon City, Philippines IHG Hotels & Resorts Full time

Join to apply for the Food & Beverage Supervisor role at IHG Hotels & Resorts Quezon City, National Capital Region, Philippines Overview Join to apply for the Food & Beverage Supervisor role at IHG Hotels & Resorts Responsibilities Work closely with and assist the Food and Beverage & Restaurant Manager and other F & B Supervisors in the day to day operation of our a la carte Restaurant and Bar Greet and seat guests with a smile Set-up, maintain, cleaning and pack-down of work areas according to procedures and standards Food and beverage service to the Restaurant and Functions departments Take meal orders, explain menu items and serve food and beverage items to guests tables and follow hygienic food practices at all times Supplying, dispensing or mixing of beverages, cleaning of bar areas and equipment, preparing the bar for service, taking beverage orders and serving drinks Monitor the quality and consistency of all food served from the Kitchen Arrange and re-arrange indoor and outdoor Restaurant and Functions furniture to suit business needs and customer requests Respond to guest enquiries and requests and resolve customer complaints in a timely, friendly and efficient manner according to departmental guidelines Ensure departmental policies and procedures are implemented and followed and schedules/checklists are completed according to requirements Operate POS system and take payment for guest accounts The delivery and coordination of food and beverage service to the Restaurant Assist in the Functions department when required including set up, de set and food and beverage service Supervision and coordination of food and beverage staff Monitor rosters and manage wage costs Resolve customer complaints according to departmental guidelines Ensure revenue for the shift is accounted for and daily balancing activities; ensure departmental policies and procedures are implemented and followed Assist with maintaining and improving departmental operating standards Liaise with customers and Chef/kitchen brigade to ensure service times are adhered to Ensure departmental schedules and checklists are completed according to departmental requirements Qualifications / Requirements Seniority level: Mid-Senior level Employment type: Full-time Job function: Other Industries: Hospitality #J-18808-Ljbffr



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