Executive Assistant | Hybrid, day 1 HMO

JOB SUMMARY: The Executive Assistant is a key administrative professional who supports the Head of Global Client Delivery - Philippines and will be the point of first contact for executives, managing their schedules, coordinating meetings, and handling correspondence. As an indispensable asset to executives, they help maintain operational efficiencies, coordinate logistics, and facilitate communication across different departments. This role demands high professionalism and flexibility, as Executive Assistants will interact with internal and external stakeholders, including other employees, clients, and partners, while maintaining the confidentiality of high-level systems and operations.

• Schedule and coordinate meetings, appointments, and travel arrangements for the executive team.
• Prepare and distribute meeting agendas, summaries, and minutes to ensure effective communication and follow-up.
• Assist with project management tasks, such as tracking deadlines, coordinating resources, and monitoring progress.
• Conduct research and collect/analyze data to support decision-making and provide valuable insights.
• Prepare and edit correspondence, reports, presentations, and other documents as needed, ensuring accuracy and professionalism.
• Maintain databases and records, ensuring they are comprehensive, up-to-date, and easily accessible.
• Manage and prioritize daily workload, effectively balancing multiple tasks and deadlines.
• Handle confidential information with discretion and maintain a high level of professionalism and integrity.
• Perform general administrative tasks, such as answering calls, responding to emails, and organizing files.
• Troubleshoot and resolve office-related issues to maintain a smooth workflow and productivity.
• Provide excellent customer service to internal and external stakeholders, fostering positive relationships and enhancing the overall experience.
• Foster a sense of teamwork and collaboration by promoting open communication and supporting the executive team's needs.

BACKGROUND EXPERIENCE

• Minimum of two (2) years of experience in an administrative role, preferably supporting executive-level management.
• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Excellent communication, organizational, and multitasking skills, with meticulous attention to detail.
• Ability to prioritize tasks and work independently in a fast-paced environment, managing competing priorities effectively.
• Strong problem-solving and critical-thinking abilities, with the capacity to anticipate needs and proactively address challenges.
• Strong time-management skills and an ability to organize and coordinate multiple concurrent projects
• Flexibility and adaptability to navigate changing priorities and requirements.
• Discretion and the ability to handle confidential and sensitive information with utmost professionalism.
• Strong interpersonal skills and the ability to build rapport with individuals at all levels of the organization.

COMPUTER / PROGRAM KNOWLEDGE

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees - from 94 nationalities, across 25 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.

We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.

ABOUT IQEQ
We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top-15 private equity firms.

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.

Above all, what makes us different is our people.Operating as trusted partners to our clients,we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.

We’re driven by our Group purpose, to power people and possibilities.