Compliance Analyst

1 day ago

Caloocan, Philippines The Results Companies Full time

Overview

The Compliance Analyst will display understanding of ResultsCX culture and competitive environment.

Responsibilities
  • Maintain ongoing oversight over ResultsCX compliance with regulatory, legislative, contractual and risk management requirements and reporting (ROC & SOC)
  • Assist with development and maintenance of compliance processes and checklists in different regions
  • Research and analyze changes in regulatory and legislative requirements
  • Provide support to various departments and business units by participating on working committees and test groups as required
  • Maintain regular communication and contact with other sites and monitor and report on performance
  • Analyze new legislation to determine impact on risk exposure and ensure that compliance related activities are coordinated
Qualifications
  • University Degree and 5 years relevant experience.
  • Experience with compliance and/or risk management/audit
  • Strong communication and presentation skills
  • Knowledge of HIPAA, compliance reporting such as ROC and SOC
About ResultsCX

ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients. ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.

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