Customer Service Agent

3 weeks ago

Metro Manila Philippines Buscojobs Full time

Overview

Customer Service Agent German Speaker jobs in ... URGENT IF YOU'RE LOOKING FOR FAST APPLICATION PROCESS AND YOU WANT TO START IMMEDIATELY, OUR COMPANY IS LOOKING FOR YOU GET A CHANCE TO SIGN THE JOB OFFER IN ONE DAY 1 DAY ONSITE SET UP

General Qualifications
  • At least a High School Graduate (old curriculum) / SHS Graduate with at least 6 months BPO experience
  • Good to excellent English communication skills
  • Onsite set up
  • Salary range and benefits vary by role but commonly include: 18,000–27,000 PHP per month plus allowances, leave credits, health and life insurance, HMO, career development, and opportunities for promotion
  • Job types include Full-time, Fresh graduate, Permanent
Typical Benefits and Perks
  • Paid training
  • Performance incentives and bonuses (13th month, annual bonuses, etc.)
  • Health and life insurance, HMO
  • Flexible schedules and work-from-home options where applicable
  • Company events and Christmas gifts
  • Career advancement opportunities
Common Roles and Responsibilities
  • Facilitate basic customer inquiries, requests, or complaints
  • Follow established operations protocols and standard work procedures
  • Provide education on processes and procedures for customers depending on their lifecycle stage
  • Handle service/product inquiries and complaints; escalate as needed
  • Accurately document interactions and input results
  • Support management with process or policy changes
Common Qualifications by Role
  • Call Center Representative / Phone Banker / Chat Support: 1 year of BPO/Call Center experience is an advantage
  • College graduate of any course (some roles prefer Bachelor's)
  • English language required (some roles require bilingual capability, e.g., German)
  • Must have good verbal and written communication skills, analytical and problem-solving abilities
Location Examples
  • Makati, National Capital Region
  • Mandaluyong City, National Capital Region
  • Antipolo City, Rizal
Sample Roles Included in Listings
  • Phone Banker / Call Center Agent — Eastwest Bank (PBCom Makati)
  • Call Center Specialist – Chat Support — ONLINE LOANS PILIPINAS FINANCING, INC. (Mandaluyong)
  • Call Center Agent (No Experience) — Antipolo Site
Application Details
  • Application Questions may include: BPO experience, prior employers (CNX, CVG, IBM, Stream Global, SYNNEX), and education details
  • English language requirement highlighted for many roles
Job Types and Salary Examples
  • Full-time, Permanent
  • Salary examples: Php15,000.00 – Php27,000.00 per month depending on role and experience
  • Additional compensation: 13th month, bonuses, commissions, overtime pay
Location and Mobility
  • Relocation or reliable commuting required for some roles (e.g., Mandaluyong, Makati, Antipolo)
Education and Experience Summary
  • Education: Bachelor's preferred in many listings; some roles accept higher school or no higher education
  • Experience: Call Center Representative or similar (1 year preferred or required for many roles)
Note

Be The First To Know: Online alerts available for latest Customer Service Agent German Speaker jobs in Manila. This description consolidates multiple postings with similar responsibilities and qualifications. It does not modify the essential content of the original postings.

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