Senior IT Business Analyst

Overview

Aurecon Pasig, National Capital Region, Philippines

Senior IT Business Analyst

The IT Business Analyst leads the analysis and documentation of Aurecon IT projects, so that our portfolios deliver the highest quality initiatives to Aurecon. Has 3 to 5 years of project experience as a business analyst on technology focused projects and has worked autonomously to produce high-quality deliverables that meet the needs of project stakeholders. The IT Business Analyst is equally comfortable working with business stakeholders to capture requirements, project managers to coordinate tasks and team members, and technical teams to ensure that requirements are delivered. The IT Business Analyst will also be required to act as a Scrum Master to support delivery.

The successful candidate will bring their confidence and work ethic to ensure the successful implementation of IT initiatives at Aurecon.

What will you do?

• Capture and document requirements, scope, and business processes for IT projects.
• Conduct workshops and interviews with subject matter experts and stakeholders from across the business.
• Work with project and portfolio managers to ensure appropriate project resourcing, task assignments and project reporting.
• Deliver key artefacts as required by the project, including user stories, business requirements documentation, traceability matrices, as-is and to-be process documentation, and wireframes.
• Act as Scrum Master as and when required.
• Assist portfolio and project managers in identifying, reporting, and resolving risks and issues throughout project lifecycles.
• Collaborate with solution architects, security analysts and change analysts to produce material to support the successful delivery of IT projects.

First, a strong sense of responsibility, flexibility, and adaptability to varying requests. Demonstrate excellent time management and organizational skills. As part of a new team, you will have the opportunity to shape this role and have input into how we evolve it over time to WOW our employees and make an even bigger impact on the world.

Capabilities (Required)

• 3 to 5 years of experience as an IT business analyst in PRINCE2/Agile/Scrum projects
• Eliciting requirements, creating documentation, managing requirements from definition through to the testing process, etc.
• Competency using Microsoft Visio to create and maintain process documentation.
• Knowledge and experience with Atlassian Confluence and JIRA
• Experience working across multiple regions and with program managers, project managers, business stakeholders, application or product owners, and external vendors.
• Experience conducting workshops and interviews

Nice to have

• Knowledge on ServiceNow Administration Tasks including but not limited to: checking interface jobs status, validating record synchronization, making quick configuration changes, applying permission and grouping, and creating reports and dashboard
• Experience in working with development teams to implement, test, and deploy changes in the ServiceNow environment.
• Experience in ServiceNow configuration and administration to optimize ITSM processes and workflows.
• Experience in reviewing ServiceNow upgrades for their impact on the ITSM application, learning new version functionality/enhancements, determining relevancy to the business, and working with the development team to implement necessary changes

Benefits

• Flexibility - 1x every fortnight reporting in the office
• Recognition - your impact matters
• Family - support for modern families and carers
• Community - give back through volunteering days
• Career development - learn, lead and shape your career

About us

We’ve re-imagined engineering. Aurecon is an engineering and infrastructure advisory company, but not as you know it. For a start, our clients’ ideas drive what we do. Drawing on our deep pool of expertise, we co-create innovative solutions with our clients to some of the world’s most complex challenges. And through a range of unique creative processes and skills, we work to re-imagine, shape and design a better future.

We listen deeply and intently, which helps us see opportunities, possibilities and potential that others can’t. Think engineering. Think again.

You can learn more about what it’s like to work at Aurecon by visiting the careers section of our website.

If you are intrigued or excited by what you have read, then we want to hear from you. Apply now

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology and Engineering

Industries

• IT Services and IT Consulting

#J-18808-Ljbffr

---