It Applications Service Manager, Operations

Customer Service Associate

Makati, National Capital Region CEMEX

Posted today

Job Description

What is the job?
- Prompt and accurate sales order creation (voice/electronic) in accordance to policies, logístical and operational capacities, and system procedures to ensure an efficient order fulfillment process.
- Ensure that complaints are completely logged, followed up and closed based on the defined Service Level Agreement to address customer concerns with due diligence. Define Service Level Agreements with different departments (Logistics, Operations, Commercial, Technical, Procurement)
- Ensure proper customer management in accordance with defined Call Flow parameters to achieve customer satisfaction and positively impact customer relationships.
- Ensure all inquiries, requests and tasks are properly coordinated and executed within defined service levels to exceed customer expectations.
- Responsible for informing and regularly updating clients on the company’s various customer contact tools to facilitate their order fulfillment process.

Do you have the following qualifications?

• Bachelors Degree
• Willing to work in Makati
• 0-5 years experience in customer service, order processing or back office, and customer service
• Above average communication skills written and verbal in both English and Filipino
• FRESH graduates are welcome to apply

Customer Service Representative

Posted today

Customer Service Representatives are responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound sales.

• Open to fresh graduates and college undergraduates with related working experience
• BPO experience is an advantage
• Must have good English communication skills
• Willing to work in Alabang on shifting schedules

Customer Service Representative

Posted today

As a Customer Service Representative, you will be assigned to manage various customer issues depending on your account assignment. Transactions can be related to billing and collection support, client inquiries, technical or product support or inbound sales.

• Graduate of any 4-year course is preferred. Non-graduates are also accepted, but must have previous related experience in a customer service role
• At least 6 months working experience in the related field is required for this position
• Fluent in English communication
• Good computer navigation skills
• Willing to work full-time

Advise referrals who fit the criteria to walk-in at our Recruitment Center with a resume and valid I.D.: 3F Forum Robinsons Mall, Pioneer St. corner EDSA, Mandaluyong City
Monday to Friday, 10AM to 4PM
Please bring an updated copy of your resume and valid ID.

Customer Service Representative

Posted today

As a Customer Service Representative, you will be assigned to manage various customer issues depending on your account assignment. Transactions can be related to billing and collection support, client inquiries, technical or product support or inbound sales.

• Graduate of any 4-year course is preferred. Non-graduates are also accepted, but must have previous related experience in a customer service role
• At least 6 months working experience in the related field is required for this position
• Fluent in English communication
• Good computer navigation skills
• Willing to work full-time

Advise referrals who fit the criteria to walk-in at our Recruitment Center with a resume and valid I.D.: 3F Forum Robinsons Mall, Pioneer St. corner EDSA, Mandaluyong City
Monday to Friday, 10AM to 4PM
Please bring an updated copy of your resume and valid ID.

Customer Service Representative

Taguig, National Capital Region GDV Business Services Co.

Posted today

Job Description

URGENT HIRING for Customer Service Representative and Technical Support Representative

Job Summary: We are looking for a personable, experienced Customer Service and Technical Support Rep. professional to join our expanding team. You will provide expert advice and information to our potential customers regarding a variety of products and services offered by our company and clients. You will play a key role in increasing our profitability and sales revenue through excellence in customer service and an informed, consultative approach to selling and client conversion.

No Assessment only Initial and Final Interviews. can start ASAP just click the Application Link Below

Location: BGC, Taguig

Company: TATA Consultancy Service

Perks:

• Work Onsite
• HMO up to 400,000 Medical HMO Insurance effective on Day 1 (Can go as high as 2 Million including 3 dependents)
• P 10,000 Worth of Medicine Reimbursement on top of the HMO (Can go as high as 40,000 including 3 dependents)
• Equipment is provided (if the company is conducting a WFH)

Qualifications:

• COLLEGE GRADUATE for any computer course-related (for TSR only) must have 12 Months (1 yrs and up) of BPO Experience
• COLLEGE UNDERGRADUATE, COLLEGE LEVEL, and ASSOCIATE GRAD. must have 2 yrs (24 Months) of BPO Experience
• Willing to WORK ONSITE

Salary up to 31K

Send your updated resume Now

APPLY NOW

Job Types : Full-time, Permanent

Salary : Php25,000.00 - Php31,000.00 per month

Benefits :

• Additional leave
• Discounted lunch
• Flexible schedule
• Free parking
• Gym membership
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Transportation service provided

Schedule:

• 8 hour shift
• Evening shift
• Fixed shift
• Flexible shift
• Late shift
• Monday to Friday
• Night shift
• Overtime
• Rotational shift

Supplemental Pay:

• 13th month salary
• Anniversary bonus
• Bonus pay
• Commission pay
• Overtime pay
• Performance bonus
• Quarterly bonus
• Yearly bonus

COVID-19 considerations: All processes were done virtually due to Covid 19 and no Assessment Conducted

NOTE: We assess applicants who have a Qualified Profile and enough BPO Experience and this is WORK ONSITE

Ability to commute/relocate: Taguig City: Reliably commute or planning to relocate before starting work (required)

Application Question(s): Highest Educational Attainment; How long is your BPO Experience; Alternative Number

Education: Bachelor\'s (preferred)

Experience: Customer Service Representative: 1 year (preferred)

Language: Average English Communication Skills (preferred)

Be The First To Know

About the latest It applications service manager operations Jobs in Manila

Set Email Alert:

Job title

Location

Customer Service Representative

Posted today

Job Description

Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.

• Expectations: Explicit, Implicit, Interpersonal, Digital, Dynamic performance expectations
• Perks: Medical HMO Insurance up to 400K, P10,000 medicine reimbursement, incentives

Qualifications:

• College Graduate with 7 months BPO Experience
• College Undergraduate with at least 1 year BPO Experience
• Excellent Communication Skills
• Amenable to work onsite

Salary : Php22,000.00 - Php35,000.00 per month

Benefits :

• Company Christmas gift
• Company events
• Flexible schedule
• Flextime
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Schedule:

• 8 hour shift
• Flexible shift

Supplemental Pay:

• 13th month salary
• Bonus pay
• Overtime pay
• Performance bonus

COVID-19 considerations: Face Mask; Vaccination Card

Education: Bachelor\'s (preferred)

Experience: Customer Service Representative: 1 year (preferred)

Language: English (preferred)

Customer Service Representative

Posted today

Job Description

Massive hiring: Customer Service Representative - One day easy process, same day virtual/walk-in interview.

Qualifications:

• AT LEAST High School GRADUATE
• With BPO experience at least 6 months required
• Excellent communication skills
• Can start immediately

Salary: Starting 18K negotiable depending on experience

DAY1 HMO • 13th Month Bonus • Government Perks • Insurances

Site locations: Pasig City, Quezon City

Job Types: Full-time, Permanent

Salary: From Php20,000.00 per month

Benefits: Company events, Health insurance, Life insurance, Opportunities for promotion, Paid training, Pay raise

Schedule: 8 hour shift, Shift system

Supplemental Pay: 13th month salary, Anniversary bonus, Overtime pay, Performance bonus

COVID-19 considerations: Face Mask, Vaccination Card

Education: Junior High School (preferred)

Experience: Customer Service Representative: 1 year (preferred)

Language: English (preferred)

What Locations Can I Find These Jobs In? #J-18808-Ljbffr

---