Anti-Fraud Shift Supervisor

Anti Fraud Shift Supervisor jobs in Manila

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DigiPlus Interactive Corp. pioneered digital entertainment in the Philippines. It introduced leading platforms BingoPlus and ArenaPlus, widely known for their engaging experiences in interactive gaming and sports entertainment. DigiPlus also operates GameZone, with more to come. For more information, visit:

Job Summary: The Operations Management Officer (Site Auditor) is responsible for conducting comprehensive audits of various sites to assess quality standards and company policies. This role involves meticulous inspection, documentation, and reporting of findings to ensure adherence to standardization, quality, and audit protocols, as well as collaborates closely with relevant stakeholders to implement corrective actions and drive continuous improvement efforts.

Main Duties and Responsibilities:

• Perform detailed site audits to evaluate quality standards, audit compliance and company policies.
• Document audit findings accurately and comprehensively, including observations, deviations, and recommendations for improvement.
• Identify potential risks, hazards, and non-conformities during audits and propose effective corrective and preventive actions.
• Collaborate with branch managers, supervisors, and personnel to address audit findings and implement corrective measures promptly.
• Conduct follow-up inspections to verify the effectiveness of corrective actions and ensure sustained compliance.
• Stay updated on relevant standards, regulations and best practices to enhance audit processes and maintain regulatory compliance.
• Prepare clear and concise audit reports, summarizing key findings, trends, and areas for improvement.
• Communicate audit results and recommendations to stakeholders, including management, to facilitate informed decision-making.
• Provide training and guidance to site personnel on compliance requirements and audit procedures.
• Support internal and external audits as needed, ensuring transparency and cooperation throughout the audit process.

Qualifications:

• Bachelor's degree in a relevant field such as engineering, environmental science, or occupational health and safety.
• Proven experience in auditing, preferably in a related industry or regulatory environment.
• Experience with conducting site audits in multiple locations or jurisdictions.
• Strong understanding of industry standards, and best practices pertaining to site operations.
• Excellent analytical skills with the ability to identify issues, analyze data, and develop practical solutions.
• Effective communication skills, both verbal and written, with the ability to interact professionally with diverse stakeholders.
• Detail-oriented approach with a focus on accuracy and thoroughness in audit documentation and reporting.
• Proficient in audit tools, software, and technologies to streamline audit processes and enhance efficiency.
• Ability to work independently with minimal supervision and also collaborate effectively within a team environment.
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Commitment to upholding ethical standards, integrity, and confidentiality in all aspects of the role.

Further notes: This advertiser has chosen not to accept applicants from your region.

Operations Management Trainee

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• Candidate must possess at least a Bachelor's Degree in any field (With QSR experience but fresh graduates are welcome to apply)
• Willing to work on a shifting schedule
• Knowledge of all store operations is an advantage
• With excellent interpersonal skills, good at multitasking
• Applicants must be willing to transfer locally as part of the job
• This is an entry-level position in 7-Eleven store

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associate director: cloud operations management

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Responsibilities include, but are not limited to, the following:

• Accountability to operate Public Cloud services in a world-class manner, driving high levels of service performance and management applicable to his/her teams.
• On time in full delivery of new demand for Group, GCI and BU capabilities
• Management and compliance of Public Cloud technologies to audit standards as part of group cloud operations.
• Work with the Group Technology Risk to ensure compliance to all security requirements and standards as part of group cloud operations, responsible for delivery onsite Philippines.
• Identify opportunities to improve, align and synergies business strategic partners and group technology
• Manage cloud operations team rostering to ensure adequate coverage service hours including afterhours on-call and 24/7 shifts, applicable to teams based in Philippines
• Act as point of escalation during incidents and other operational activities

Experience:

• 10+ years relevant experience in Cloud/Platform Management roles, with at least 3 years in a senior role including Cloud Architecture.
• Excellent understanding and proven experience in Public Cloud implementation, workload migration and management in a multi-site enterprise environment
• Practical experience of managing Enterprise Public Cloud Services
• Life insurance experience within a regional or multinational scope will be an advantage
• Experience within a decentralized organization, preferably within the Group unit where delivery is through influence rather than direct control
• Sound understanding of IT operating model design and best practices
• Ability to demonstrate independent leadership, judgment, and decision making
• Ability to adjust to multiple and changing priorities, remaining flexible and open
• Ability to create and maintain cooperative working relationships with internal and external stakeholders of all levels
• Excellent analytical and communication skills to understand business context; and enquire, counsel, and present solutions in an understandable and simple manner.

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Operations Control Management

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Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs.

For more information about Citco, please visit

About the Team & Business Line:

The OCM Manager is a key member of Operational Control Management (GRC OCM) department. The Operations Control Management teamglobally oversee the business side of the risk framework, including quality assurance reviews (including quality control and testing) within the Citco Corporate Solutions Division (C2S). The OCM Manager provides support and contributes to the OCM function. The OCM Manager reports to the Head of OCM.

YourRole / Key Responsibilities:

• Serve as designated risk manager for Manila (C2S COE)
• Translate strategic directives from the Head of OCM into actionable plans and guidelines for the Manila team, ensuring alignment between high-level objectives and regional activities
• Communicate strategic goals and initiatives to the Assistant Manager and provide guidance on their implementation
• Lead the operational team in Manila, providing direction and ensuring alignment with organizational goals
• Monitor and report risks in assigned regions, maintaining a comprehensive view of the risk landscape
• Escalate critical risks to Head OCM, ensuring timely and appropriate communication of significant issues.
• Contribute to the development and implementation of strategic plans for OCM activities across C2S.
• Lead the oversight of control execution and performance of various OCM activities in respect of implementation of C2S risk management policies and procedures
• Drive risk awareness initiatives in the division and address significant control weaknesses identified
• Lead the implementation of the Risk Assessment schedule, including complex process Risk Assessments and Legal Entity Risk Assessments.
• Support and contribute to the oversight of the control execution (and performance) of the various OCM activities in a quality manner in respect of implementation of C2S risk management policies and procedures: Risk Event Management Procedure, Legal Entity Risk Framework, Action Plans, Key Risk Indicators (KRI), Business Continuity Management (BCM), Risk Assessments, Legal Entity Risk Assessments, etc.
• Oversee management and maintenance of Risk Management Portal(s), including participation in functionality testing when required
• Ensure timely handling of due dates in the Risk Management Portal(s) within the OCM function and for local offices
• Support C2S offices in capturing information in the Risk Management Portal(s) and keeping it up-to-date
• Supervise the monitoring of controls and processes surrounding OCM duties
• Lead the execution of control effectiveness testing and/or Quality Assurance (QA) reviews as per OCM plan
• Prepare and present reports on OCM deliverables to senior management and other stakeholders
• Report on deliverables as agreed with Head of OCM and/or to other stakeholders per involvement in projects and other initiatives.
• Provide mentorship, guidance, and performance management to the OCM Assistant Manager, supporting their professional development and ensuring effective leadership of the OCM Specialists
• Conduct performance evaluations and support professional development of team member
• Organize and lead Risk Management Portal(s) and OCM training activities
• Manage Risk Management, divisional, and Group-related initiatives/projects as assigned
• Contribute to the development and refinement of internal procedures and forms
• Other Risk Management Portal(s) related activities
• Any other job-related duties as may be required by the Head of OCM and/or Head of GRP

About You:

• Master's degree preferred, or Bachelor's degree in Risk Management, Business Studies, Finance, Economics, or related field
• 5 to 7 years of experience in a similar experienced role within the financial and/or fiduciary service industry, with a focus on risk management, quality assurance, audit, and/or professional accounting
• Professional certifications such as FRM, PRM, or CPRM are highly desirable.
• Understanding of C2S products and services.
• Proven track record in managing risk and control frameworks in complex, global organizations
• Demonstrated expertise in leading and motivating high-performing teams

Additional Requirements:

• Fluent in English (written and spoken);
• Superior communication and presentation skills
• Advanced analytical and problem-solving abilities
• Sound judgment and decision-making skills
• Ability to analyze, consolidate, and present information
• Ability to understand and contribute to strategic initiatives
• Strong operational planning and execution skills
• Commercial awareness and ability to align risk management with business objectives
• Excellent leadership and team management skills
• Ability to coach and develop others
• Ability to influence and engage with stakeholders at all levels of the organization
• Ability to manage multiple high-stakes projects simultaneously
• Effective organizational skills
• Proficiency in MS Office suite and risk management software
• In-depth knowledge of industry-specific process risks and regulations
• Ability to work autonomously and collaboratively in a global, fast-paced environment
• Ability to cope under pressure
• Results-oriented approach to work
• High level of accuracy and attention to detail
• Attention to process effectiveness, ability to suggest improvements

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

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Finance Team Leader – Operations Fund Management

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Job Summary: We are looking for a highly capable and reliable Finance Team Leader to oversee the management of operational funds and lead a team of finance staff. This role requires strong leadership, excellent financial acumen, and the ability to manage multiple priorities while ensuring compliance and accuracy in financial operations.

Key Responsibilities:

• Supervise a team of finance officers and assistants; provide guidance, training, and performance evaluation.
• Oversee the fund management process for operations, ensuring proper allocation, tracking, and reconciliation of company funds.
• Review and approve fund requests, reimbursements, and disbursement reports.
• Ensure accurate and timely recording of financial transactions related to operations.
• Develop and implement internal controls to safeguard company funds.
• Coordinate with different departments to forecast fund requirements and manage budget utilization.
• Prepare financial reports for management review, including fund usage, forecasts, and variances.
• Act as a liaison between the Finance Department and other operational units.
• Ensure compliance with internal policies and external financial regulations.

Job Type: Full-time

Experience:

• Accounting: 1 year (Preferred)

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Vice President of Operations – Asset Management

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POSITION TITLE: Vice President of Operations – Asset Management

WORK SETUP: Full Time, Onsite

SALARY: PHP 250, ,000

JOB SUMMARY:

The Vice President of Operations – Asset Management provides strategic and operational leadership across the company's asset management and investment businesses. The role is responsible for driving growth, ensuring profitability, overseeing multi-business operations, and reporting directly to C-level executives and the Board of Directors.

QUALIFICATIONS:

• 15+ years of progressive leadership experience in operations, asset management, or financial services.
• Demonstrated track record of achieving sales, revenue, and profitability targets.
• Strong background in corporate governance, compliance, and regulatory interaction.
• Master's degree in Business Administration, Finance, Economics, or a related field preferred.
• Professional certifications (CFA, CPA, or equivalent) a plus.
• Exceptional analytical, leadership, and strategic decision-making skills.
• Experience in presenting to C-level executives and Boards of Directors.

RESPONSIBILITIES:

• Strategic Oversight and Advisory: Drive the execution of the company's asset management strategy and ensure alignment with overall business objectives.
• Provide strategic advice and recommendations to C-level executives on investments, portfolio diversification, and business performance.
• Monitor industry trends, market opportunities, and competitor activities to maintain a competitive advantage.
• Directly contribute to business origination by leveraging networks and partnerships to grow assets under management (AUM) and client base.

Financial Management, Sales & Profitability Oversight:

• Oversee budgeting, forecasting, and financial planning across multiple business units.
• Set sales goals and revenue targets, ensuring alignment with company profitability objectives.
• Monitor investment performance and business unit revenues to ensure sustainable growth and profitability.
• Ensure accurate, timely, and comprehensive financial and investment reporting for C-level executives and BoD review.
• Collaborate with Finance and Investment teams to assess capital allocation decisions, ROI, and risk-adjusted performance.

Governance and Regulatory Compliance:

• Ensure compliance with Philippine corporate laws, SEC, BSP, and other relevant regulatory bodies.
• Act as an authorized signatory and represent the company in key regulatory interactions.
• Uphold strong corporate governance practices, ensuring legal, fiduciary, and ethical obligations are consistently met.
• Identify, evaluate, and mitigate financial, operational, and investment risks across the portfolio.
• Ensure confidentiality and data integrity in handling sensitive financial and client-related information.
• Lead internal reviews and risk assessments to strengthen the company's resilience and governance framework.

Knowledge & Industry Insight:

• Maintain deep knowledge of the company's business model, investment products, and operational structure.
• Stay up to date on market regulations, asset management practices, and industry innovations.
• Provide thought leadership and strategic input on new business models and investment opportunities.

Coordination & Communication:

• Serve as a bridge between operations, finance, compliance, sales, and investment teams.
• Present business, financial, and operational updates to C-level management and the Board of Directors.
• Ensure transparent communication and documentation across departments for effective decision-making.

KEY COMPETENCIES:

• Proven leadership and operational excellence in asset management or related industries.
• Strong financial acumen with expertise in budgeting, capital planning, sales goal-setting, and investment oversight.
• Executive-level communication and board presentation skills.
• Strategic foresight, risk management, and governance expertise.
• Business origination ability and strong external network.
• Cross-functional collaboration and ability to manage multiple businesses simultaneously.

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Account Management Operations Associate

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Responsibilities

• Operational Support for Account Management Team: Own execution of account operations such as managing lifestyle discount partners and life insurance partners.
• Wellness Webinar Operations: Plan and spearhead ad hoc and quarterly wellness webinars for our members.
• Membership Operations: Supervise Membership Assistants to ensure accurate and timely printing/distribution of cards. Track inventory and supply management, ensuring zero stock outs or fulfillment delays.
• Process Ownership: Design, document, and improve workflows for AM Ops (partner coordination, event logistics, inventory).
• Reporting & Data Tracking: Maintain dashboards on card distribution, webinar attendance, and partner utilization. Provide weekly reports to AM Leads that tie into renewal drivers.
• Stakeholder Coordination: Serve as point person between AMs and Membership Assistants, vendors, and internal functions (Marketing, Finance, Product).

Qualifications

• 1–2 years in operations, project management, or client services preferred. Graduate of either degrees: Psychology, Communications, Information Technology, and Business Administration.
• Strong organizational skills, attention to detail, and ability to manage multiple workflows.
• Proficiency in using spreadsheets and dashboards for reporting.
• Self-starter with ownership mindset; proactive in suggesting improvements.
• Strong communication and coordination skills across teams.
• Collaborative team player with adaptability in a fast-paced environment.

This advertiser has chosen not to accept applicants from your region.

Pest Management Operations Supervisor

Marikina City, National Capital Region ₱ Y Entech Philippines

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WE'RE HIRING A PEST MANAGEMENT SUPERVISOR IN CEBU, WITH 3-5 YEARS EXPERIENCE IN FUMIGATION MANAGEMENT OR PEST MANAGEMENT

JOB OVERVIEW:

The Operations Supervisor for Pest Management will oversee and coordinate pest control operations to protect people, property, and the environment through the company's standards of professionalism and excellence. This role involves supervising a team of technicians, managing schedules, and maintaining client satisfaction through effective pest management solutions. The ideal candidate is detail-oriented, has strong leadership skills, and possesses a deep understanding of pest control practices and industry standards.

DUTIES & RESPONSIBILITIES:

• Lead and supervise a team of pest management technicians, ensuring adherence to company protocols and standards.
• Develop and implement pest control strategies and treatment plans
• Conduct regular inspections and assessments of treatment effectiveness and make adjustments as needed.
• Train and mentor team members on pest control methods, safety procedures, and regulatory compliance.
• Handle client inquiries and complaints, providing professional solutions and ensuring customer satisfaction.
• Keep up-to-date with the latest pest control techniques, regulations, and best practices.

QUALIFICATIONS:

• With at least 3-5 years experience in pest control
• Willingness to travel to different locations.
• Excellent leadership and team management skills.
• Ability to work under pressure and handle multiple tasks effectively.
• Must be able to work long hours and work shifting schedules, which may include work during holidays
• Knowledge in Reports creation and administration
• Proficient in Google applications
• Proficient in MS Office Suite (Excel, Word and PowerPoint)

WHO WE ARE:

• EMPATHIZE
• Magmalasakit. We stay aware and sensitive to the experiences of others, regardless of position. We seek to understand each situation and adjust accordingly.
• NEVER SETTLE
• Magpursigi. We welcome change. We keep our eyes open to opportunities for innovation.
• THOROUGHLY EXECUTE
• Maging Mabusisi. We work with an excellent mindset, making sure every responsibility is done from end to end.
• EMBRACE LEARNING
• Patuloy na Matuto. We grow by learning. We seek to expand our knowledge, improve our skill set, and enhance our potential.
• CONSTANTLY COMMUNICATE
• Makipag-ugnayan. We value consistent and clear communication in order to successfully and excellently accomplish our responsibilities.
• be HARDWORKING
• Magsumikap. We know that there is no substitute for hard work. We put in our 100% to everything that we do.

Job Types: Full-time, Permanent

• Company events
• Health insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

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Pest Management Operations Supervisor

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JOB OVERVIEW:

The Operations Supervisor for Pest Management will oversee and coordinate pest control operations to protect people, property, and the environment through the company's standards of professionalism and excellence. This role involves supervising a team of technicians, managing schedules, and maintaining client satisfaction through effective pest management solutions. The ideal candidate is detail-oriented, has strong leadership skills, and possesses a deep understanding of pest control practices and industry standards.

DUTIES & RESPONSIBILITIES:

• Lead and supervise a team of pest management technicians, ensuring adherence to company protocols and standards.
• Develop and implement pest control strategies and treatment plans
• Conduct regular inspections and assessments of treatment effectiveness and make adjustments as needed.
• Train and mentor team members on pest control methods, safety procedures, and regulatory compliance.
• Handle client inquiries and complaints, providing professional solutions and ensuring customer satisfaction.
• Keep up-to-date with the latest pest control techniques, regulations, and best practices.

QUALIFICATIONS:

• With at least 3-5 years experience in pest control
• Willingness to travel to different locations.
• Excellent leadership and team management skills.
• Ability to work under pressure and handle multiple tasks effectively.
• Must be able to work long hours and work shifting schedules, which may include work during holidays
• Knowledge in Reports creation and administration
• Proficient in Google applications
• Proficient in MS Office Suite (Excel, Word and PowerPoint)

This advertiser has chosen not to accept applicants from your region.

Account Management Operations Associate

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Job Description

Ready to make an impact? At Hive Health and HPPI, a subsidiary of Hive Health, we're on a mission to make healthcare radically more accessible for all—and we need passionate, driven individuals to help us make it happen. If you thrive in a fast-paced, innovative environment and want to work on solutions that truly matter, we'd love to meet you

Responsibilities

• Operational Support for Account Management Team: Own execution of account operations such as managing lifestyle discount partners and life insurance partners.
• Wellness Webinar Operations: Plan and spearhead ad hoc and quarterly wellness webinars for our members.
• Membership Operations: Supervise Membership Assistants to ensure accurate and timely printing/distribution of cards. Track inventory and supply management, ensuring zero stock outs or fulfillment delays.
• Process Ownership: Design, document, and improve workflows for AM Ops (partner coordination, event logistics, inventory).
• Reporting & Data Tracking: Maintain dashboards on card distribution, webinar attendance, and partner utilization. Provide weekly reports to AM Leads that tie into renewal drivers.
• Stakeholder Coordination: Serve as point person between AMs and Membership Assistants, vendors, and internal functions (Marketing, Finance, Product).

Qualifications

• 1–2 years in operations, project management, or client services preferred. Graduate of either degrees: Psychology, Communications, Information Technology, and Business Administration.
• Strong organizational skills, attention to detail, and ability to manage multiple workflows.
• Proficiency in using spreadsheets and dashboards for reporting.
• Self-starter with ownership mindset; proactive in suggesting improvements.
• Strong communication and coordination skills across teams.
• Collaborative team player with adaptability in a fast-paced environment.

This advertiser has chosen not to accept applicants from your region.

Pest Management Operations Supervisor

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