Process Automation Analyst

3 days ago

Makati City, National Capital Region, Philippines Underwriters Laboratories Inc. Full time
  • Interview process owners / Subject Matter Experts (SME's) to gather business process details.
  • Collaborate with business stakeholders to conduct current state process assessments.
  • Participate in daily scrum meetings and Agile development methodology and process.
  • Analyze and document business processes at a keystroke level (L4).
  • Design end-to-end process in accordance with standard design principles and conventions for Developers in preparation for automation.
  • Learn capabilities and limitations of robotics software tool.
  • Analyze and observe processes to understand process steps, interdependencies, and applications used to complete Automation.
  • Identify processes that are suitable for automation and provide recommendations to reengineer processes to improve automation potential.
  • Prepare detailed process documentation including: SIPOC, Initial Process Analysis (IPA), Process Design Document (PDD), Solution Design Document (SDD), etc.
  • Understand and communicate why particular approach would be best fit for requirements and deliver clean configuration and testing.
  • Support and enhance organizational initiatives by positively influencing and supporting change management.
  • Take responsibility for project activities including work estimation, planning, stakeholder management and project quality.
  • Participate in the development and maintenance of appropriate project technical documentation including design, configuration, installation.
  • Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
  • Provides other duties as directed.
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