Operations Coordinator

Overview

Visit.org is seeking a proactive and detail-oriented Operations Coordinator, Supply Team to join our remote workforce. This role is pivotal in building and maintaining our content unit experience library and supplier database. The ideal candidate will manage day-to-day operational tasks and refine and enhance the systems that drive these operations. The right candidate will have an entrepreneurial spirit and the energy and discipline to be a builder in a start-up tech environment.

Please note: This remote role is a contract position (40 hours/week, 8 hours/day, invoiced monthly) that is based in the Philippines. The ideal candidate will work from 6 am Eastern time to 2 pm Eastern time. There is some flexibility with the schedule.

Visit.org is a fast-paced, early-stage start-up company and proud B Corp that facilitates virtual and in-person social impact events. Our SaaS technology is at the core of our mission to help enterprise companies engage their teams in social impact programming.

There is room for everyone We empower each other to innovate and create processes that use technology to generate meaningful, lasting change. We enjoy the challenge of finding solutions to problems that are not a way around it but through it. We’re driven by the opportunity to help enterprises and their employees around the world to contribute to their communities.

• You’ll join a movement from the ground floor and a team of purpose-driven people with a strong sense of responsibility, ownership, and pride that we’re building this thing together.
• You’ll combine passion, purpose, and a paycheck—Visit.org team members get out of bed every day knowing their work is meaningful and has a tangible impact on individuals and communities around the world.

Visit.org helps companies discover & book thousands of carefully curated social impact team experiences, led by and benefitting local nonprofits. With its proprietary library of team-based experiences across 90+ countries, Visit.org provides HR, CSR, and Meetings & Events leaders highly scalable, culturally appropriate content for purpose-driven employee and client engagement. Some of our customers include Colgate, Paramount, Visa, Ancestry, Tommy Bahama, and more.

• Supplier Information Management: Create and maintain a system to ensure our supplier database is always up-to-date with accurate information. This includes regularly updating details for existing suppliers and adding new ones as needed.
• Experience Content Unit Library: Develop and maintain a system to keep our experience content unit library current, ensuring it reflects the latest information from suppliers. Add new content units to the library as they become available.
• Information Management: Implement systems to regularly monitor and verify that both the supplier database and the content unit library are complete, accurate, and up-to-date.
• Experience Readiness: Oversee and update details for upcoming bookings, coordinating with the team to prepare experience content units and ensure they’re ready on time.
• Process Optimization: Streamline and improve departmental systems and workflows using tools like Salesforce, Jotform, and Monday.com to increase efficiency and reduce manual tasks.
• Project Management: Lead and implement special projects with the Supply Operations team, focusing on developing new systems and improving existing processes.
• Reporting & Data Visualization: Use Salesforce or other tools to generate reports, create data visualizations, and support data-driven decision-making within the team.
• Resource Development: Create and maintain a data map, resource library, playbooks, and other tools to ensure easy access to important resources and improve team efficiency.
• General Operational Support: Assist with other operational tasks as needed, supporting the evolving needs of the team and department.

• Fluency in English is required for this role
• 2+ years of professional experience with information management in a similar capacity is required
• Ability to build reports and dashboards in database systems (Hubspot, Metabase is preferred)
• Ability to take initiative in ambiguous situations, suggest next steps, keep projects moving, and think of what action items can be taken to do so
• Extremely detail-oriented, with the ability to organize and prioritize multiple daily tasks
• Comfortable asking clarifying questions about designated tasks or systems
• Attitude of problem-solving and creativity, with a keen eye for process issues and excitement about starting new projects to address them
• Excellent written communication and interpersonal skills when communicating with nonprofit and organization partners

• Competitive salary
• Mission-aligned company events/volunteering
• Inclusive, exciting start-up culture
• Accelerated career & personal growth
• Culture Club and more