Dental Billing Subject Matter Expert

2 days ago

Eastern Manila District, Philippines MMM Careers Full time

Overview

As our Dental Billing Subject Matter Expert (SME), you’ll lead live training sessions, guide VA upskilling, and ensure seamless, accurate billing operations through structured instruction, deep expertise, and smart systems.

If you have a passion for teaching, a mastery of dental billing workflows, and a commitment to clinical excellence—this role was made for you.

Role: This position is for the MMM Support Team

Setup: 100% Permanent Work-from-Home

Responsibilities
  • Instruction & Training Delivery
  • Teach billing workflows: insurance verification, CDT coding, claims, EOBs, and denials
  • Lead live and recorded sessions focused on payer logic, billing documentation, and audit-readiness
  • Facilitate mock scenarios to deepen system familiarity and code accuracy
  • Evaluation & Performance Assessment
  • Conduct Skills Evaluation Interviews (SEIs) to assess system use, billing logic, and knowledge gaps
  • Monitor trainee progress through TalentLMS, Salesforce, and checklist tools
  • Lead recovery training for VAs returning to the system with billing gaps
  • Escalate retraining needs with structured feedback
  • Help develop micro-modules on denials, CDT updates, and workflow corrections
  • Recommend updates to training content based on performance data and clinic needs
  • Ongoing Instruction & On-Demand Support
  • Answer learner questions around codes, payer rules, and patient communication
  • Deliver practical coaching on tone and clarity in billing notes
  • Identify common misunderstandings and flag them for SME team review
  • Compliance & Documentation
  • Ensure HIPAA compliance across billing documentation
  • Reinforce accuracy in ledgers, note-taking, and coordination between billing and clinical roles
Qualifications
  • 3+ years of U.S.-based dental billing experience, including hands-on insurance coordination and claim workflows
  • Advanced knowledge of CDT codes, EOBs, AR follow-up, appeals, and U.S. dental software standards
  • Confident in leading live trainings, SEIs, and mock walkthroughs with clear communication and instructional skills
  • Experience onboarding or upskilling VAs, front desk, or billing teams with hands-on training
  • Familiar with HIPAA, ledger accuracy, and audit-readiness standards
  • Familiarity with U.S. dental PM software (Dentrix, Open Dental, Eaglesoft)
  • Working knowledge of TalentLMS, Canva, and Salesforce
  • Experience supporting both billing & clinical coordination tasks is a plus
Perks
  • HMO with dependent coverage
  • Sick, Maternity & Paternity, Bereavement, and Emergency Leaves
  • Performance and Referral Incentives
  • A culture that values growth, support, and teamwork.

Ready to join an incredible team? Apply Now

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Health Care Provider
Industries
  • Outsourcing and Offshoring Consulting

Referrals increase your chances of interviewing at MMM Careers by 2x

Get notified about new Dental Specialist jobs in Philippines .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Senior Dental Billing Trainer

    1 week ago

    Manila, National Capital Region, Philippines beBeeDental Full time $70,000 - $85,000

    Lead Dental Billing Training SessionsWe are seeking a highly skilled dental billing subject matter expert to lead live training sessions, guide VAs in upskilling and ensure seamless, accurate billing operations through structured instruction, deep expertise, and smart systems.Job Description:Our ideal candidate will teach billing workflows including...

  • Subject Matter Problem Solver

    2 weeks ago

    Manila, National Capital Region, Philippines beBeeProblemSolver Full time $60,000 - $100,000

    Key Role: Subject Matter ExpertThe role of a Subject Matter Expert is pivotal in ensuring the success of our operations. This position requires an individual with extensive technical expertise and exceptional problem-solving skills to provide critical support to our team.As a Subject Matter Expert, you will work behind the scenes to troubleshoot and resolve...

  • Expertise Specialist

    1 week ago

    Manila, National Capital Region, Philippines beBeeDental Full time ₱4,500,000 - ₱6,000,000

    Job Title: Dental Billing Expertise SpecialistThis is a key position that requires an individual with exceptional expertise in dental billing. The role involves providing structured instruction and deep knowledge to ensure seamless, accurate billing operations.The ideal candidate will have a passion for teaching, mastery of dental billing workflows, and a...

  • Subject Matter Expert

    2 weeks ago

    Manila, National Capital Region, Philippines beBeeAssessment Full time ₱3,200,000 - ₱4,400,000

    Job DescriptionThe Assessment Coordinator role supports the delivery of various subjects in our qualifications portfolio and is responsible for producing assessment-related content. This includes: Supporting the delivery of subjects in our qualifications portfolio Attending team meetings and managing workload for allocated subjects Ensuring secure and...

  • Subject Matter Expert Editor

    2 weeks ago

    Manila, National Capital Region, Philippines beBeeReviewer Full time $40,000 - $60,000

    Editorial Reviewer RoleCactus Communications provides language editing services to assist researchers in publishing their work. We are seeking Reviewers with subject-area expertise to review edited manuscripts and ensure they meet international publication standards.Key Responsibilities:Perform quality assurance checks on edited manuscriptsProvide timely...

  • Subject Matter Expert

    4 days ago

    , Metro Manila, Philippines Buscojobs Full time

    Peoplesoft Technical Expert Company Description:We Dream. We Do. We Deliver.We are a leading data-driven & technology-enabled full-service agency that specializes in the delivery of unique, personalized customer experiences across various platforms and devices. We partner with the Top 500 companies in the DACH region as well as in Eastern Europe and focus on...

  • Dental VA

    5 days ago

    Manila, National Capital Region, Philippines Hello Rache Full time ₱168,000 - ₱360,000 per year

    Slots are now open for our July batch If you meet the qualifications listed below, we want to hear from you Send in your applications today Click the links below to apply and to get more information: DHVA: HVA: VHVA: Company: Hello RachePosition: Dental Healthcare Virtual AssistantRate: $7 USD per hourQualifications:*Graduates of dental-related...

  • Subject Matter Expert

    3 weeks ago

    Manila, National Capital Region, Philippines Fujitsu Full time

    OverviewHR Talent Acquisition Specialist | Human Resources, Recruiting, InterviewingAt Fujitsu, we are driven by our purpose to make the world more sustainable by building trust in society through innovation. We have been a pioneer in technology and innovation for over 80 years, and we are committed to using our expertise to help businesses and organizations...

  • Subject Matter Expert

    2 weeks ago

    Manila, National Capital Region, Philippines Fujitsu Full time

    Overview HR Talent Acquisition Specialist | Human Resources, Recruiting, Interviewing At Fujitsu, we are driven by our purpose to make the world more sustainable by building trust in society through innovation. We have been a pioneer in technology and innovation for over 80 years, and we are committed to using our expertise to help businesses and...

  • Software Engineer

    6 days ago

    Eastern Manila District, Philippines Avaloq AG Full time

    We are the experts in Avaloq's end-to-end Investment Transactions solutions and maintain, improve and innovate the associated modules throughout all software layers, from customer-specific configuration for our *SaaS clients, the Avaloq Banking Standard (ABR/S) for the various markets, down to the innermost core development for each of our clients. As a...