Electrical Support Engineer

3 weeks ago

Misamis Occidental Philippines Buscojobs Full time

Electrical Support Engineer (Manufacturing / FMCG) - Calamba

Posted 1 day ago

Power Factors is a software and solutions provider leading the next generation of clean energy with Unity, one of the most extensive renewable energy management suites (REMS) in the market. With over 300 GW of wind, solar, and energy storage assets managed worldwide across more than 600 customers and 18,000 sites, Power Factors manages 25% of the world\'s renewable energy data.*

Unity REMS supports the entire energy value chain, from monitoring and controls to market analytics. The company\'s suite of open, data-driven applications enables renewable energy stakeholders to collaborate, automate critical workflows, and maximize asset returns. Energy stakeholders receive end-to-end support, including solutions for SCADA & PPC, centralized monitoring, performance management, commercial asset management, and field service management. Power Factors fights climate change with code.

* Outside China and India

Role Overview

This role serves as the first point of contact for technical support, delivering exceptional service while triaging and resolving issues. Responsibilities include diagnosing complex L2/L3 network problems, documenting support interactions, and collaborating with internal teams to improve products and processes.

Responsibilities
  • Serve as the primary point of contact for all technical support inquiries, providing exceptional customer service.
  • Perform initial triage and troubleshooting to quickly diagnose and resolve issues.
  • Conduct in-depth network diagnostics to resolve complex L2 and L3 problems without escalation to the network design team.
  • Document all support interactions and resolutions in the ticketing system.
  • Proactively identify recurring issues and collaborate with internal teams to improve products and support processes.
Technical Skills & Qualifications
  • Degree or diploma in Computer Science, IT, Network Engineering, or equivalent practical experience.
  • Proven experience in technical support or network administration, preferably in industrial or telecommunications environments.
  • Strong understanding of the OSI model and core networking concepts.
  • Hands-on experience with networking equipment (e.g., Cisco, Meraki) and command-line troubleshooting.
  • Strong problem-solving skills, written and verbal communication.
Role Variants and Related Postings

Technical Support Engineer / Network Support Engineer postings present with similar responsibilities across multiple locations. See individual postings for location-specific details.

Additional Roles Mentioned
  • Technical Sales Engineer / Fire Protection Systems – needs analysis, product knowledge, proposals, customer education, and CRM responsibilities.
  • Electrical Engineer – various postings with duties including electrical design, regulatory compliance, PEZA, safety, and maintenance responsibilities.
Qualifications Highlights Across Roles
  • Bachelor\'s degree in Electrical Engineering, Information Technology, Computer Science, or related field (or equivalent experience).
  • Licensed electrical engineer where required; applicable certifications for fire protection or safety standards (NFPA, OHS standards) are advantageous.
  • Driving license requirements mentioned in several postings.
  • Experience in project supervision, site visits, risk assessments, and collaboration with cross-functional teams.
Benefits and Work Arrangements
  • Company events, paid training, opportunities for promotion, on-site parking, health and life insurance where listed.
  • Work arrangements include on-site or hybrid possibilities in various postings.

Location notes: Santa Rosa / Laguna / Calamba area postings are included in multiple roles; verify location in the specific posting.

#J-18808-Ljbffr

  • Support Engineer – Electrical

    1 week ago

    Philippines Asia Select Full time ₱900,000 - ₱1,200,000 per year

    Job title:SUPPORT ENGINEER – ELECTRICALJob type:Full-TimeEmp type:Full-timeFunctional Expertise:ENGINEERINGSkills:SUPPORT ENGINEER – ELECTRICALJob published: Job ID:46962JOB DESCRIPTIONAs an Electrical Engineer, you will be responsible for the design, installation, and maintenance of high-voltage electrical systems, including substations, transformers,...

  • Electrical Engineer

    3 weeks ago

    , Laguna, Philippines Energy Integrated Systems and Support Services Full time

    Responsibilities Generate technical specifications, BOQs, and method statements. Review vendor drawings and ensure alignment with project requirements. Develop electrical designs for LV and MV systems including switchgear, transformer and distribution panel. Prepare single line diagram, cable schedules, and load lists. Oversee installation, testing,...

  • Web Design Engineer

    3 weeks ago

    , Misamis Occidental, Philippines Buscojobs Full time

    Job Overview Posted today Multiple design engineering roles are listed with responsibilities spanning mechanical, electrical, structural and tooling design in various contexts. This description includes responsibilities, qualifications, and location details for roles in Calamba, Laguna and related sites. Mechanical Design Engineer Posted today...

  • Electrical Engineer

    3 weeks ago

    , , Philippines Buscojobs Full time

    Explore exciting opportunities in the Philippines for electrical engineers. This field offers diverse roles in design, development, testing, and maintenance of electrical equipment and systems. Electrical engineers are needed across various sectors, including power generation, telecommunications, manufacturing, and construction. Job boards list numerous...

  • Support Engineer

    3 weeks ago

    , Misamis Occidental, Philippines Buscojobs Full time

    Power Factors Overview Power Factors is a software and solutions provider leading the next generation of clean energy with Unity, one of the most extensive and widely deployed renewable energy management suites (REMS) in the market. With over 300 GW of wind, solar, and energy storage assets managed worldwide across more than 600 customers and 18,000 sites,...

  • Plant Maintenance Engineering Manager

    3 weeks ago

    , Misamis Occidental, Philippines Buscojobs Full time

    Job Description Posted today Plant Maintenance Engineering Manager jobs in ... The Engineering Maintenance Planner will be responsible in ensuring that all the required resources, labor, materials, tools and equipment are ready before the work is scheduled. The post holder will ensure that the maintenance plan is scheduled accordingly. Qualifications:...

  • Product and Category Support

    7 days ago

    Philippines Voltex Electrical Full time ₱1,200,000 - ₱2,400,000 per year

    Description About Voltex Electrical Voltex Electrical Accessories is a leading provider of electrical accessories, committed to innovation and excellence in product development. We are seeking a proactive and detail-oriented Product and Category Support team member to join our dynamic Product Development team. This is a remote role based in the...

  • Engineering Manager

    3 weeks ago

    , Misamis Occidental, Philippines Buscojobs Full time

    Job Description: Technical Management Assistant/Draftsman responsibilities include providing technical support in creating standards for Stores and Distribution Centers, preparing communications, and maintaining documentation. As Draftsman, responsibilities include preparing complete sets of plans for building permits and construction documents, following...

  • Electrical Engineer

    2 weeks ago

    , Pampanga, Philippines ITD-Italian Thai Development Public Company Limited Full time

    About the role As an Electrical Engineer at ITD-Italian Thai Development Public Company Limited, you will be responsible for designing, developing, and maintaining electrical systems and components for various construction and infrastructure projects. This full-time, office-based role is located in San Fernando, Pampanga, and will play a crucial part in the...

  • Ai Automation Specialist

    3 weeks ago

    , Misamis Occidental, Philippines Buscojobs Full time

    Job Description: Process Engineer Company: D&L Premium Foods Corp. Location: Tanauan, Batangas Job Summary: The Process Engineer will be responsible for the design, implementation, and optimization of manufacturing processes to improve efficiency, productivity, and safety. This role is focused on process control and machine automation within our food...