LEGAL INTAKE SPECIALIST

4 weeks ago

Angeles, Philippines Bay Legal, PC Full time

Join XPRTS, Inc. – Global Legal Support Careers XPRTS, Inc. is a fast-growing legal staffing and technology solutions company, founded by Bay Legal, PC , a California-based U.S. law firm. With operations in the Philippines and Latin America, we help law firms scale through technology-driven systems and highly trained global professionals. Our teams support law firms with intake, case drafting, legal and office support, marketing, and technology solutions —delivering faster, more affordable, and higher-quality legal services. Why Work With Us? At XPRTS, we believe in investing in people. Every team member benefits from: Structured training programs – including legal practice modules, performance testing, and role‑specific skills. Exposure & hands‑on experience – some staff train directly with Bay Legal in California, gaining first‑hand U.S. law firm experience. Career growth opportunities – fast‑track promotions, leadership training, and room to grow. Cutting‑edge systems – integrated technology platforms for seamless collaboration. Dynamic work culture – professionalism with innovation, where your contributions matter. What We Look For We’re hiring Intake Specialists who want to build long‑term careers in the legal services industry. If you’re passionate about client service and thrive in a fast‑paced environment, this role is for you. Key Responsibilities: Conduct intake interviews with prospective international clients via calls, emails, and referrals. Gather and document client details, legal concerns, and supporting documents for attorney review. Coordinate with attorneys and staff to ensure smooth case onboarding and complete documentation. Handle follow‑ups, inquiries, and pending items to keep cases moving. Maintain accurate client records in CRM/case management systems (Clio, Lawmatics, or similar). Qualifications: Bachelor’s degree or equivalent in legal studies, business, or related field. Minimum 1 year of experience in client intake, customer service, or legal support (phone + email). Excellent English communication skills (verbal & written). Strong multitasking, attention to detail, and critical thinking skills. Familiarity with Clio, Lawmatics, or CRM/case systems (a plus). Work Hours Full‑time schedule aligned with U.S. time zones (depending on client location). Technical Requirements Laptop/desktop with Intel i5 (or equivalent) running Windows 11. Built‑in or external webcam. Stable internet connection (minimum 50 Mbps). Noise‑cancelling headset. Backup power and internet solution. Benefits Full‑time, remote work – work from home. Competitive compensation package. Paid U.S. Holidays and Paid Leave. Incentives and performance‑based bonuses. ✨ A sneak peek into the fun and supportive team you could be working with. #J-18808-Ljbffr

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