Senior Manager, FP&A

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This range is provided by GlowTouch Technologies. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

The FP&A (Financial Planning & Analysis) Manager is responsible for leading budgeting, forecasting, and financial analysis to support strategic decision-making and improve financial performance. This role partners closely with cross-functional teams to provide insights, identify trends, and develop actionable recommendations that drive business growth and efficiency.

• Financial Planning and Forecasting:
  • Lead the development and maintenance of the company's financial planning models, including long-range plans, annual budgets, and quarterly forecasts.
  • Drive the forecasting process by gathering inputs from key stakeholders, analyzing trends, and identifying risks and opportunities.
  • Provide accurate and timely financial projections to support business decision-making and resource allocation.
• Budget Management:
  • Manage the annual budgeting process, working closely with Philippines delivery leads and department heads to establish budget targets aligned with strategic objectives.
  • Monitor budget performance throughout the year, identify variances, and collaborate with delivery leads and department heads to address deviations from plan.
  • Partner with WFM team to drive FTE / headcount inputs, support span and other operations management team for budget planning.
• Financial Analysis and Reporting:
  • Prepare comprehensive financial analysis, including variance analysis, profitability analysis, and scenario modeling, to support strategic initiatives and operational improvements.
  • Create and distribute regular financial reports and dashboards to senior management, highlighting key performance metrics and trends.
  • Provide ad-hoc financial analysis and decision support to various departments as needed.
• Business Partnering:
  • Collaborate closely with cross-functional teams, including Sales & Marketing, Operations, HR, Admin and IT to understand business drivers and provide financial insights.
  • Serve as a trusted advisor to department heads, offering financial guidance and support to achieve their goals.
  • Foster strong relationships across the organization and act as a liaison between finance and other departments.

• Bachelor's degree in Finance, Accounting, Economics, or related field; MBA or advanced degree preferred.
• 5+ years of experience in financial planning and analysis, with a proven track record of success in a Sr. Financial Analyst or Managerial role.
• Strong proficiency in financial modeling, forecasting techniques, and budgeting processes.
• Advanced analytical skills with the ability to interpret complex data and draw meaningful insights.
• Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels of the organization.
• Strategic thinker with a demonstrated ability to translate financial analysis into actionable recommendations.
• Proficiency in financial software and tools (e.g., Excel, ERP systems) required; experience with BI tools and databases preferred.

UnifyCX is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. We provide personalized contact centers, business processing, and technology outsourcing solutions to clients worldwide. In nearly two decades, UnifyCX has grown from a small team to a global organization with staff members all over the world dedicated to supporting our international clientele.

At UnifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients. Our commitment to innovation positions us as a trusted partner, enabling businesses across industries to meet the evolving demands of a global market with agility and precision.

UnifyCX is a certified minority-owned business and an EOE employer that welcomes diversity.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Finance and Sales
• Industries: Outsourcing and Offshoring Consulting