Operations Support Specialist

3 days ago

Quezon City, Philippines MicroSourcing Full time

Overview

Operations Support Specialist (Back-Office) | Mid Shift | Eastwood City – MicroSourcing

Position: Operations Support Specialist
Location: Global One, Eastwood, Libis, Quezon City
Work setup & shift: Onsite | Mid Shift

Why join MicroSourcing

Discover your 100% YOU with MicroSourcing. We foster an inclusive culture that embraces diversity and provides opportunities for growth.

Your Role

As an Operations Support Specialist, your day-to-day functions include, but are not limited to:

  • Lease Creation: Guide applicants for residency and renewing residents at our apartment communities, beginning with the leasing process using templated emails and texts within the Company’s CRM.
  • Leases: Accurately and efficiently create new residential leases for future and renewing residents based on data provided by applicants and onsite teams in our electronic lease platform, and choices made by the future resident in the pre-move in process.
  • Collaboration: Ensure leases adhere to Company policies, industry standards, and governmental laws; transmit lease documents for electronic signature; use templated follow up within the Company’s CRM to ensure timely execution.
  • Record Keeping: Maintain accurate records of resident transactions and agreements in Company database and document management systems.
  • Move-Out Deposit Accounting: Collect documentation from onsite teams regarding apartment condition; calculate charges using Company worksheets and formulas; book entries in ERP (Yardi Elevate); produce post-move out statements; communicate with former residents and onsite teams regarding deposits and deductions.
  • Third-Party Support: Assist 3rd party collection agencies with past-due balances and administer lease deposit insurance programs as needed.
  • Reporting & Data: Maintain organized records in Microsoft Excel, CRM, and document management systems; prepare reports related to lease activity and deposit accounting; verify data accuracy and completeness; identify and rectify errors through data cleansing.
  • Cross-Functional Collaboration: Work with onsite teams, Accounting, Operations, and other departments to ensure seamless onboarding, renewals, lease document management, and accurate bookkeeping.
  • General Duties: Adhere to privacy and security regulations and perform data verification and validation as required.
What You Need
  • Excellent English communication skills, both written and verbal.
  • Proven experience in data entry with a minimum typing speed of 70 WPM and 98% accuracy.
  • Proven experience in lease administration or related role.
  • Experience in organization, compliance, administrative tasks, and attention to detail.
  • Proficiency in Microsoft Excel, including Microsoft 365.
Preferred Skills/Expertise
  • Familiarity with basic bookkeeping practices and lease or property management software systems is a plus.
About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is a pioneer and the largest offshore provider of managed services in the Philippines. We are committed to equality and an inclusive culture that embraces diverse backgrounds and perspectives.

#J-18808-Ljbffr

  • Healthcare Operations Support Specialist

    1 week ago

    Quezon City, National Capital Region, Philippines beBeeTechnical Full time ₱12,000 - ₱16,800

    Healthcare Operations Support SpecialistWe are seeking a highly skilled and experienced professional to join our team as a Healthcare Operations Support Specialist. In this role, you will play a key part in supporting the daily operations of our healthcare technology platform.As a Healthcare Operations Support Specialist, you will be responsible for...

  • Operational Support Specialist

    2 weeks ago

    Quezon City, National Capital Region, Philippines beBeeSupport Full time ₱3,000,000 - ₱4,500,000

    Job SummaryThe primary role of an Operational Support Specialist involves providing high-level administrative and project support to senior leadership. This position entails managing multiple ongoing projects, performing data entry tasks, preparing reports, developing presentations, and coordinating email communications.ResponsibilitiesProject Coordination &...

  • Support Operations Specialist

    7 days ago

    Tarlac City, Central Luzon, Philippines beBeeOperations Full time ₱600,000 - ₱1,000,000

    Support Operations SpecialistWe are seeking a highly skilled Support Operations Specialist to act as the right hand to our CEO. This mid–senior level role requires someone who can wear many hats — from managing day-to-day operations and project timelines to supporting events, partnerships, and communications.

  • Operational Support Specialist

    2 weeks ago

    Cebu City, Central Visayas, Philippines beBeeProject Full time ₱5,000,000 - ₱8,000,000

    Job Title:Operational Support SpecialistAs an Operational Support Specialist, you will play a pivotal role in ensuring the seamless delivery of our customer service offerings.",

  • Support Operations Specialist

    7 days ago

    Angeles City, Central Luzon, Philippines beBeeAdministrative Full time $28,000 - $37,400

    Job Title: Support Operations SpecialistJob Description:The Support Operations Specialist plays a vital role in the smooth operation of our organization by managing client communications, scheduling, document preparation, and billing processes. This position enables teams to focus on their core activities, increasing overall productivity and client...

  • Operations Support Specialist

    1 week ago

    Makati City, National Capital Region, Philippines beBeeoperations Full time ₱540,000 - ₱780,000

    Operations Support Specialist RoleA key contributor in our operations team is required for a detail-oriented and highly organized Operations Support Specialist. The successful candidate will play a critical role in maintaining accurate data, streamlined processes, and aligned teams.This is an excellent opportunity for someone who thrives in structured...

  • Chief Technical Support Specialist

    1 week ago

    Cebu City, Central Visayas, Philippines beBeeIT Specialist Full time $68,000 - $79,000

    Key IT RoleThis position focuses on delivering high-quality technical support to employees, ensuring seamless collaboration between teams and facilitating the efficient operation of enterprise systems.The ideal candidate will possess strong problem-solving skills, be proficient in managing complex IT operations, and have excellent communication abilities to...

  • Operations Support Specialist

    7 days ago

    Tarlac City, Central Luzon, Philippines beBeeAdministrative Full time $50,000 - $83,000

    Job Title: Operations Support SpecialistThe Operations Support Specialist plays a pivotal role in facilitating daily operations and management activities.Key Responsibilities:Provide administrative support to senior executives, including calendar management, meeting scheduling, and document preparationAssist in coordinating and executing operational projects...

  • Support Operations Specialist

    7 days ago

    Antipolo City, Calabarzon, Philippines beBeeAdministrative Full time ₱7,800 - ₱8,400

    Job Title: Support Operations SpecialistThis role requires an extremely organized and proactive Support Operations Specialist to support the team with various operational tasks. The ideal candidate will be responsible for maintaining daily schedules, managing communication channels, ensuring smooth operational activities, and utilizing Asana for task...

  • Operations Support Specialist

    7 days ago

    Mandaluyong City, National Capital Region, Philippines beBeeSupport Full time $60,000 - $80,000

    Job RoleThe Operations Support Specialist plays a vital role in assisting senior executives and daily operations. This individual will work closely with executives to streamline processes, manage schedules, and coordinate operational tasks.