
Operations Support Specialist
4 weeks ago
Overview
Operations Support Specialist (Back-Office) | Mid Shift | Eastwood City – MicroSourcing
Position: Operations Support Specialist
Location: Global One, Eastwood, Libis, Quezon City
Work setup & shift: Onsite | Mid Shift
Discover your 100% YOU with MicroSourcing. We foster an inclusive culture that embraces diversity and provides opportunities for growth.
Your RoleAs an Operations Support Specialist, your day-to-day functions include, but are not limited to:
- Lease Creation: Guide applicants for residency and renewing residents at our apartment communities, beginning with the leasing process using templated emails and texts within the Company’s CRM.
- Leases: Accurately and efficiently create new residential leases for future and renewing residents based on data provided by applicants and onsite teams in our electronic lease platform, and choices made by the future resident in the pre-move in process.
- Collaboration: Ensure leases adhere to Company policies, industry standards, and governmental laws; transmit lease documents for electronic signature; use templated follow up within the Company’s CRM to ensure timely execution.
- Record Keeping: Maintain accurate records of resident transactions and agreements in Company database and document management systems.
- Move-Out Deposit Accounting: Collect documentation from onsite teams regarding apartment condition; calculate charges using Company worksheets and formulas; book entries in ERP (Yardi Elevate); produce post-move out statements; communicate with former residents and onsite teams regarding deposits and deductions.
- Third-Party Support: Assist 3rd party collection agencies with past-due balances and administer lease deposit insurance programs as needed.
- Reporting & Data: Maintain organized records in Microsoft Excel, CRM, and document management systems; prepare reports related to lease activity and deposit accounting; verify data accuracy and completeness; identify and rectify errors through data cleansing.
- Cross-Functional Collaboration: Work with onsite teams, Accounting, Operations, and other departments to ensure seamless onboarding, renewals, lease document management, and accurate bookkeeping.
- General Duties: Adhere to privacy and security regulations and perform data verification and validation as required.
- Excellent English communication skills, both written and verbal.
- Proven experience in data entry with a minimum typing speed of 70 WPM and 98% accuracy.
- Proven experience in lease administration or related role.
- Experience in organization, compliance, administrative tasks, and attention to detail.
- Proficiency in Microsoft Excel, including Microsoft 365.
- Familiarity with basic bookkeeping practices and lease or property management software systems is a plus.
With over 9,000 professionals across 13 delivery centers, MicroSourcing is a pioneer and the largest offshore provider of managed services in the Philippines. We are committed to equality and an inclusive culture that embraces diverse backgrounds and perspectives.
#J-18808-Ljbffr-
Global Operations Support Specialist
6 days ago
Quezon City, Philippines Hemmersbach GmbH & Co. KG Full timeEnsure successful and high-quality service delivery by effectively supporting business with global projects. Contact us directly if you have any questions about this open job position 2+ years of previous work experience (or equivalent) in similar or service desk agent position MS Office knowledge (especially Excel/ Power Point) Ability to draw conclusions...
-
Sales Operations Support Specialist
3 weeks ago
Quezon City, Philippines Fortem Cement Corporation Full timeOverview The Sales Operations Support Specialist focuses on optimizing and streamlining the sales process to maximize revenue and market share. This involves managing sales teams, developing sales strategies and building relationships with key clients. They ensure efficient order procession, effective customer service and adherence to company sales policies....
-
Operations Support Specialist
1 week ago
Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱200,000 - ₱250,000 per yearWe are looking for a detail-oriented and proactive Operations Support Specialist to join our Cebu City team. The role is responsible for providing administrative and operational assistance to ensure smooth daily business processes. You will handle data management, coordinate with various departments, monitor workflow efficiency, and support the...
-
Global Operations Support Specialist
22 hours ago
Quezon City, Philippines Hemmersbach Full timeRole: As a Global Operations Support Specialist, you are to: Act as communication link between team members and ensuring that everybody understands their individual roles and responsibilities. Coordinate and prioritize tasks/tickets among the team according to daily plan prepared by Team Leader Ensure internal and external customer satisfaction by reviewing...
-
Global Operations Support Specialist
5 days ago
Quezon City, National Capital Region, Philippines Hemmersbach Full time ₱600,000 - ₱1,200,000 per yearRole:As a Global Operations Support Specialist, you are to:Act as communication link between team members and ensuring that everybody understands their individual roles and responsibilities.Coordinate and prioritize tasks/tickets among the team according to daily plan prepared by Team LeaderEnsure internal and external customer satisfaction by reviewing...
-
Operations Specialist
4 days ago
Quezon City, National Capital Region, Philippines 1840 & Company Full time ₱1,200,000 - ₱2,400,000 per yearWe are seeking a proactive and detail-oriented xDR Operations Specialist to optimize processes and systems, support teams, and ensure data accuracy. This role involves technical troubleshooting, data management, and effective communication with internal and external stakeholders. The ideal candidate will have strong project management skills, analytical...
-
Operations Support Specialist
1 week ago
Makati City, National Capital Region, Philippines Bastion Payment Systems Full time ₱900,000 - ₱1,200,000 per yearThe Operations Support Specialist supports organizational efficiency by analyzing and improving operational processes, managing cross-functional initiatives, and ensuring smooth day-to-day business activities. This role plays a key part in optimizing workflows, supporting data-driven decision-making, and enhancing overall business performance.Key...
-
Operations Specialist
4 days ago
Quezon City, Philippines RELX Full timeRELX Quezon City, National Capital Region, Philippines Overview RELX is seeking an Operations Specialist in Quezon City, National Capital Region, Philippines. The role is a multi-skilled individual contributor who is an expert in learning agility and adapting to new or changing business needs. Initial assignments are likely to be project-based or limited...
-
Digital Support Specialist
4 weeks ago
Quezon City, Philippines Acquire Intelligence Full timeJoin to apply for the Digital Support Specialist role at Acquire Intelligence 2 weeks ago Be among the first 25 applicants Join to apply for the Digital Support Specialist role at Acquire Intelligence We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where...
-
CAD Operator
2 weeks ago
Quezon City, National Capital Region, Philippines Primus@ Knowledge Specialist Full time ₱300,000 - ₱450,000 per yearJob Description:Assist in the creation, revision, and interpretation of technical drawings and plans using AutoCAD or similar software.Qualifications:College graduate of BS ECE,BS IT or any related course,With good communication skills, and attention to detail.Preferably with at least 1 year experience as a CAD operatorProficiency in CAD Software (AutoCAD,...