Operations Manager
4 weeks ago
Join to apply for the Operations Manager role at Remote Legal Staff Operations Manager: Drive Client and Staff Success at a Fast-Growing Legal Staffing Company About Us We’re RemoteLegalStaff, a fast-scaling, founder-led company helping U.S. law firms grow through offshore legal talent. We move fast, operate lean, and are obsessed with delivering excellence to both our clients and our staff. Our team is global, our culture is high-trust and fast-paced, and our bar is high. The Role We’re hiring an Operations Manager to lead a small team of Client Success Managers (CSMs), who manage our law firm clients and their remote staff. Your mission is simple, but not easy: ensure every client and every staff member is successful. You’ll oversee your CSMs, resolve client and staff escalations, and make sure issues are addressed decisively and fast. You won’t be managing the operations of the whole company, just your team, but you’ll be held to high standards of ownership, speed, and results. This is not a soft coaching role. You need to be comfortable holding people accountable, making tough calls, and being direct even if it doesn’t win popularity points. What You’ll Do Manage 2 or more Client Success Managers (and eventually more) Own the client experience and ensure client satisfaction, retention, and expansion Jump into client or staff issues early, solve them quickly, and prevent repeat problems Coach your CSMs to improve performance, judgment, and speed Monitor team workload and results; track key KPIs and take action when targets aren’t met Improve systems, processes, and communication to make the team faster and more effective Collaborate with leadership on key initiatives and cross-functional improvements You’ll Thrive Here If You... Are obsessed with client and staff success Move quickly, make decisions confidently, and fix things without drama Have strong management instincts and aren’t afraid to be the "bad guy" when needed Are direct, clear, and calm under pressure Love tracking performance and driving results Think like an operator and act like an owner Can navigate tough conversations with professionalism and clarity This Isn’t for You If... You need to be liked more than you need to get results You avoid confrontation or hesitate to make hard decisions You need constant oversight or wait for permission You struggle to prioritize or move fast under pressure You don’t take full ownership for your team’s outcomes You find feedback hard to give or receive You’d rather build systems than solve problems Requirements 3 or more years of experience in operations, client success, or team leadership Proven ability to manage people, resolve issues, and hit performance goals Experience in a fast-paced, remote, or service-based environment Excellent communication and leadership skills Strong judgment and business acumen What We Offer A leadership seat in a growing, mission-driven company Full ownership of your team and outcomes Remote work with a global team Competitive compensation Lots of PTO Health and wellness stipend Annual performance-based bonus opportunities Ongoing training and development How to Apply Start by filling out this short application: We hire for ownership, clarity, and urgency. Show us that from the start. #J-18808-Ljbffr
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Operations Manager
3 weeks ago
Parañaque, Philippines Hightower Inc. Full timeThe Operations Manager role is mainly to implement the right processes and practices across the organization. Ensuring all operations are carried on in an appropriate, cost-effective way Improving operational management systems, processes and best practices Helping the organization’s processes remain legally compliant Responsibilities Ensure all operations...
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Operations Manager
3 weeks ago
Parañaque, Philippines Dempsey Resource Management Inc. Full timeWe are seeking a results-driven Operations Manager with strong experience in warehouse management, logistics, dispatch, and production operations within the food manufacturing industry. The ideal candidate will oversee the end-to-end operations to ensure efficiency, compliance with industry standards, and timely delivery of products. Educational...
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Operations Manager
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Parañaque, Philippines ACCPRO INTERNATIONAL Full timeRESPONSIBILITIES: • Ensure the operational targets (financial and quality related) are continuously met, strategic planning, oversight and management of related systems, management of key performance indicators as well as drive continuous improvement activities. • Participate and conduct internal/external audits when deemed necessary and instruct all...
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Operations Manager
3 weeks ago
Parañaque, Philippines Straive Full timeOperations Manager We are seeking an experienced Operations Manager to lead and manage our operations team. About the Role The role will be responsible for overseeing day-to-day activities, ensuring timely and effective recovery of outstanding receivables, minimizing bad debt exposure, and maintaining excellent client and customer relationships. The Ops...
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Category Manager
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Parañaque, Philippines Dempsey Resource Management Inc. Full timeResponsibilities Provide inspired leadership for the organization. Make important policy, planning, and strategy decisions. Develop, implement, and review operational policies and procedures. Assist HR with recruiting when necessary. Help promote a company culture that encourages top performance and high morale. Oversee budgeting, reporting, planning, and...
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Assistant Operations Manager
3 weeks ago
Parañaque, Philippines Sabrina Li Full timeOverview Job Title: Assistant Operations Manager Type: Independent Contractor Location: Remote (Philippines Manila and Other Major Cities) The Law Offices of Sabrina Li, P.C. is a premier immigration law firm headquartered in Los Angeles, California, with operations in Texas, South Africa, India and the Philippines. We are dedicated to delivering...
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Accounting Operations Manager
3 weeks ago
Parañaque, Philippines Iserve 360 Corp Full time- Manages total accounting department - Issue resolution of accounting and operations concern - Risk Management - AR Management - Working capital Management - Audit - Meetings 1. Supervises day to day operations of Accounting Department. 2. Daily cashflow monitoring and Daily txt update DBD and cash in vault. 3. Inform BC for any bounced check for the...
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Operational Excellence Manager
3 weeks ago
Parañaque, Philippines Jollibee Group of Companies Full timeSelect how often (in days) to receive an alert: The Operational Excellence Manager for Supply Chain will lead continuous improvement initiatives and optimize supply chain performance. This role is ideal for a results-driven Industrial or Management Engineer with a passion for data, process optimization, and people development. Responsibilities...
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Operational Excellence Manager
3 weeks ago
Parañaque, Philippines Jollibee Group Full timeOverview The Operational Excellence Manager for Supply Chain will lead continuous improvement initiatives and optimize supply chain performance. This role is ideal for a results-driven Industrial or Management Engineer with a passion for data, process optimization, and people development. Responsibilities Standardization & Framework Development: Develop and...
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Accounting Operations Manager
3 weeks ago
Parañaque, Philippines IServe360 Corp Full time- Supervise and manage the accounting team’s daily operations, including accounts payable, accounts receivable, payroll, and general ledger. - Ensure compliance with financial regulations, tax requirements, and company policies. - Oversee month-end and year-end closing processes, ensuring accuracy and timeliness. - Implement and maintain effective internal...
