Network Support Engineer

3 weeks ago

Metro Manila Philippines KMC Solutions Full time

Overview Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. Make your next big career move by applying as KMC Solutions' next NETWORK SUPPORT ENGINEER We are looking for a proactive and reliable 1st Level Support Engineer to join our operations team. In this role, you will be the first point of contact for customer support tickets and will coordinate with on-site “smart hands” technicians in the data center. You will provide initial troubleshooting, escalate issues when needed, and ensure smooth communication between customers, operations, and engineering teams. This position is on-site and is part of a 24x7 operations model, with future potential for shift-based schedules. Benefits Health Insurance/HMO Diverse learning & growth opportunities Accessible Cloud HR platform (Sprout) Above standard leaves Responsibilities Respond to and manage customer support tickets in a timely, professional manner. Perform initial troubleshooting for Linux systems, virtualization platforms, and network-related issues. Coordinate with on-site data center technicians (“smart hands”) to execute tasks such as hardware checks, cabling, and device resets. Escalate issues to higher-level support or engineering teams as needed, providing clear documentation. Monitor system alerts, logs, and dashboards to proactively identify issues. Contribute to internal knowledge base and process improvements. Ensure high standards of reliability, accountability, and confidentiality in all work. Qualifications Must have 3-5 years of relevant experience Hands-on experience with Ansible for automation and configuration management. Understanding of virtualization technologies (e.g., KVM, VMware, or similar). Good knowledge of TCP/IP networking basics (routing, DNS, firewalls, troubleshooting tools). Strong problem-solving skills with the ability to work independently and take initiative. Excellent written and verbal communication skills in English. Ability to coordinate effectively with remote teams and data center staff. Trustworthy, reliable, self-organized, and able to handle sensitive information responsibly. Can work with minimum supervision. Nice to have Familiarity with monitoring systems and alerting (e.g., Prometheus, Zenduty). Familiarity with ticketing systems (e.g., Jira, Zendesk). Experience working in cloud or large-scale infrastructure environments. Scripting knowledge (e.g., Bash, Python). Employment details Seniority level: Associate Employment type: Full-time Job function: Information Technology, Engineering, and Customer Service Industries: Information Services, Computer and Network Security, and Telecommunications #J-18808-Ljbffr

  • Network Support Engineer

    4 weeks ago

    , Metro Manila, Philippines KMC Solutions Full time

    Make your next big career move by applying as KMC Solutions' next NETWORK SUPPORT ENGINEER! We are looking for a proactive and reliable 1st Level Support Engineer to join our operations team. In this role, you will be the first point of contact for customer support tickets and will coordinate with on-site “smart hands” technicians in the data center. You...

  • Network Engineer

    4 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    Network Engineer jobs in the Philippines involve designing, implementing, and managing computer networks, ensuring network security, optimizing performance, and troubleshooting issues. These roles require a bachelor's degree in computer science, information technology, or a related field, along with relevant certifications such as CCNA or CCNP. Strong...

  • Network Engineer

    4 weeks ago

    , Metro Manila, Philippines Cloudstaff Full time

    Join to apply for the Network Engineer role at Cloudstaff Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered! We are currently on the lookout for a Network Engineer join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video...

  • IT Network Engineer

    2 weeks ago

    , Metro Manila, Philippines NETTDRIVEN CORPORATION Full time

    Be among the first 25 applicants NettDriven began its operation in 2010 focusing on endpoint devices required by enterprise clients. Today, it has grown and has become a full suite ICT provider and Internet Service Provider offering IT Hardware, Software and Managed Services Jr. Network Engineer (Network and Operations) Role Description HPE Aruba, Fortinet...

  • Voice Network Engineer

    4 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    Job Description Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. We are currently looking for Network Voice Engineer for one of our clients based in Philippines for 6-12 months...

  • Network Support Engineer

    21 hours ago

    Manila, National Capital Region, Philippines KMC Solutions Full time ₱1,200,000 - ₱2,400,000 per year

    Make your next big career move by applying as KMC Solutions' next NETWORK SUPPORT ENGINEERWe are looking for a proactive and reliable 1st Level Support Engineer to join our operations team. In this role, you will be the first point of contact for customer support tickets and will coordinate with on-site "smart hands" technicians in the data center. You will...

  • Network Engineer

    7 days ago

    , Metro Manila, Philippines i-Consultancy Pte Ltd Full time

    1 year ago Be among the first 25 applicants Position: Network Engineer, Corporate IT Location: Philippines Manila Job Description:Analyze business requirements, conduct planning and perform installation of office network Collaborate with HQ IT engineers and PM to plan and execute new projects Manage office LAN network, wireless network and VPN operation,...

  • Network Security Engineer

    3 weeks ago

    , Metro Manila, Philippines Nezda Global Full time

    Learner | Tech Talent Hunter | Relationship Builder | Team Coach | Innovator About the Role You’ll be part of Aurecon’s core security engineering team — implementing Azure and hybrid cloud solutions, strengthening identity and access management, and automating infrastructure in line with global security standards. This is a highly technical role that...

  • Network Engineer

    2 weeks ago

    Ortigas, Metro Manila, Philippines UNICONS BUSINESS SERVICES INC Full time ₱900,000 - ₱1,200,000 per year

    The Network Operation Centre (NOC) have three main roles:to ensure maximum possible service availability and performanceto provision customer network services on core equipmentto provide support services for Engineering and other technical teamsThese result in a highly diverse range of duties for the NOC - our engineers are required to ensure they are...

  • Network Engineer

    7 days ago

    , Metro Manila, Philippines Universal Access and Systems Solutions Inc. Full time

    Direct message the job poster from Universal Access and Systems Solutions Inc. Overview Direct message the job poster from Universal Access and Systems Solutions Inc. Responsibilities Provide first level support on network-related issues (WAN/LAN, Wired/Wireless, Voice/Web conferencing) requests, and network enhancement projects. Perform network device...