Store Staff

3 weeks ago

Iloilo City, Philippines Shoebox Full time

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Job Description
  • Customer Service:
  • Provide excellent service by assisting customers in selecting products and answering their questions.
  • Ensure that customers receive a pleasant shopping experience by maintaining a positive attitude and professional demeanor.
  • Address customer concerns, process returns, and handle complaints effectively.
  • Operate cash registers, process payments (cash, credit, and other payment methods), and issue receipts.
  • Ensure accuracy in pricing and transaction processing.
  • Inventory Management:
  • Assist with inventory control by stocking shelves, labeling items, and monitoring product levels.
  • Conduct regular stock checks and assist in the replenishment of goods.
  • Report stock discrepancies or low inventory to the supervisor.
  • Store Maintenance:
  • Maintain a clean and organized store environment, including shelves, aisles, and storage areas.
  • Ensure that the store is properly stocked and products are displayed according to company guidelines.
  • Product Knowledge:
  • Learn about new products, promotions, and store policies to effectively inform customers.
  • Provide detailed product information and suggest complementary items to increase sales.
  • Teamwork and Support:
  • Collaborate with other staff members to meet store targets and deliver top-notch customer service.
  • Assist with the training of new staff and provide support during busy times.
  • Qualifications:
  • Education: At least high school graduate (College degree or equivalent preferred).
  • Experience: Previous experience in retail or customer service is an advantage but not required.
  • Skills:
  • Strong communication and customer service skills.
  • Ability to handle transactions and operate cash registers.
  • Basic math and organizational skills.
  • Flexibility to work in shifts, including weekends and holidays.

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