Medical Case Coordinator

3 weeks ago

Cabuyao, Philippines Buscojobs Full time

Overview The Medical Case Coordinator serves as the primary liaison between patients, attorneys, and medical providers following auto-related personal injury accidents. This role involves managing treatment funding requests, coordinating ongoing medical care, and ensuring compliance with confidentiality and ethical standards. Key Responsibilities Communicate with patients, attorneys, and medical providers via phone, email, and text. Handle inbound and outbound calls to facilitate case coordination. Review case details to assess and approve treatment funding requests. Ensure appropriate medical care and funding support based on case underwriting. Maintain strong relationships with internal and external stakeholders. Uphold confidentiality (HIPAA compliance) and ethical decision-making in all tasks. Experience in medical case management, insurance, or legal support. Proficiency in English communication, both written and verbal. Strong communication and interpersonal skills. Understanding of HIPAA regulations and the importance of patient data confidentiality. Detail-oriented with strong organizational and multitasking abilities. Willingness to work in US time zones (PST, EST, CST). High school diploma or equivalent. System and Work Setup Requirements Internet : Minimum speed of 25 Mbps or higher, with a reliable backup connection available in case of power outages or service provider issues. Processor : Intel Core i5 7th Generation or higher (or equivalent). Memory : 8 GB RAM. Storage : 256 GB SSD or HDD with at least 50% free space available. Webcam : 720p resolution or higher. Operating System : Windows 10 or later (or equivalent). Audio Equipment : Noise-canceling earphones or headset. Workspace : A designated, quiet, and organized workspace free from distractions to ensure productivity and focus. Benefits Permanent remote work setup Competitive starting rate paid in USD Internet Subsidy HMO insurance (PH) Retirement Fund Paid US holidays Paid Vacation and Sick Leaves #J-18808-Ljbffr

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