Business Systems

Business Systems & Data Analyst (Hubspot, Odoo, Shopify Strategist) (Remote PH) Location: Remote (PH, South Africa and LATAM) Contract: Independent Contractor Schedule: Full-Time, Monday-Friday, EST About Our Client Our client is a mission-driven company on a mission to transform the way the world experiences death and grief. As a Public Benefit Corporation, they have pioneered a groundbreaking, comforting alternative to conventional ashes, empowering families in their most tender moments. They are a team of creatives and innovators dedicated to reimagining the future of death care. As they scale, they are looking for a key individual to build the operational engine that supports our client's high-performing B2B sales organization across the U.S. and Canada. The Opportunity We are seeking a technically-minded Business Systems & Data Analyst to serve as the engine behind our client's high-performing B2B sales organization. Reporting to the VP of Sales, you will be responsible for optimizing sales processes through data analysis, automation, and strategic system management. This role combines deep HubSpot expertise with sales acumen to drive revenue growth by managing complex CRM workflows, building sophisticated automated outreach and nurture sequences, and analyzing performance metrics to streamline the sales funnel. Key Responsibilities CRM & Sales Platform Management: Own the HubSpot CRM setup, data hygiene, and integration with Odoo, Shopify, and Aircall, leveraging automation and AI for data enrichment. Build and optimize workflows to automate repetitive tasks, create custom HubSpot dashboards, and manage lead, partner, and pipeline data. Collaborate with the customer service team to optimize the HubSpot Service Desk with automated ticket handling and performance reporting. Automation & Workflow Optimization: Act as the automation lead, designing and implementing seamless workflows between HubSpot, Odoo, Shopify, and Aircall using tools like Zapier or Make. Continuously identify and automate repetitive tasks to free up the sales and partner success teams for high-value activities. Research and recommend new AI-driven tools and technologies to enhance operational efficiency. Data Analysis & Reporting: Design and maintain a centralized, real-time dashboard that integrates data from all platforms to support decision-making. Track and analyze key sales funnel metrics, partner engagement (active vs. dormant), and call analytics from Aircall. Deliver comprehensive weekly, monthly, and quarterly performance reports to leadership with actionable insights and strategic recommendations. Cross-Functional Collaboration: Partner with the Partner Success Manager to surface dormant accounts using predictive models and prioritize reactivation strategies. Provide the Community and Education Specialist with insights into training effectiveness and partner engagement. Work with marketing to optimize messaging, lead quality, and attribution models using analytics and automated lead scoring. What You Bring Proven experience in a similar role such as Business Systems Analyst, Sales Operations, or Revenue Operations. Expert-level proficiency with HubSpot is a non-negotiable requirement. Hands-on experience with automation platforms like Zapier or Make. Strong data analysis skills with a demonstrated ability to create complex, multi-platform dashboards. Familiarity with Shopify, Odoo, and Aircall is a significant plus. A technically-minded and strategic problem-solver who can translate business needs into system-based solutions. Excellent communication skills and the ability to work collaboratively with cross-functional teams. Application Requirements Resume/CV highlighting your experience with HubSpot, Shopify, Odoo, Aircall, dashboard development, and automation tools. Portfolio of Work (Required): Screenshots or links to dashboards you have created. Examples of automated workflows you have implemented. Brief descriptions of multi-platform data integrations you have completed. Finalists may be asked to complete a brief technical assessment using mock data. #J-18808-Ljbffr